Analyst jobs in Oakland, CA

Employment type: 6-month contract. Possibility of renewal depending on performance and business needs. Compensation: $45/hr W-2 Hourly or $55/hr on C2C. Compensation will be determined based on relevant experience, skills, and overall qualifications. Location: Open to remote in the US. Prefer candidates located in the Bay Area, LA, and San Diego, for occasional team events or office visits. Requirements: must be authorized to work legally in the US without sponsorship, now or in the future. About Us Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data. We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering. About the Role We are looking for a highly skilled Business Intelligence professional to design, build, and maintain data visualizations, dashboards, and analytics solutions that drive meaningful business insights. This role is ideal for someone who enjoys working with large and complex data sets, has strong BI tool experience (especially Qlik Sense or Tableau), and can translate data into clear and actionable information for business stakeholders. What You Will Be Doing Build, maintain, and clearly communicate reporting, visualizations, and dashboards to provide actionable business insights. Own and manage a centralized repository of reusable data visualization templates, dashboards, and views. Proactively identify opportunities to improve data quality and availability; build pipelines or perform ETL when needed. Gather, clean, consolidate, and productionize large data sets from multiple data sources to support dashboards and broader analytics needs. Perform ad-hoc and deep-dive analyses to support stakeholders and business initiatives. What We Are Looking For Significant, hands-on experience developing visual analytics solutions using modern BI tools. Tableau or Qlik Sense is required; Qlik Sense is strongly preferred. Solid to advanced SQL skills, with experience working with data warehouses such as Databricks, Redshift, SparkSQL, or Athena; must be able to build segmentation and aggregation queries from scratch. Demonstrated ability to manage multiple priorities and deliver high-quality work under tight deadlines. Ability to interpret business questions and translate them into data-driven analyses. Strong analytical and problem-solving skills with attention to detail. Comfortable working with new technologies and learning on the go. Bachelor's degree in a quantitative field (e.g., Statistics, Computer Science, Engineering, Mathematics, Economics, or related discipline). What We Offer (W-2 Employment) Health, Dental, and Vision Insurance - Comprehensive coverage to support your overall well-being. Employer Contributions to Health Savings Accounts (HSA) - For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. Flexible Spending Accounts (FSA) - Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. Disability Insurance - Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. Life and AD&D Insurance - Employer-provided coverage of with options for additional voluntary coverage. Employee Assistance Program (EAP) - Support for legal, financial, and personal challenges. 401(k) Retirement Savings - 1% employer match. Career Growth Opportunities - Pathways for advancement and skill development. Team Engagement Activities - Regular team-building events and company-sponsored activities to foster collaboration and connection.

BI Data Analyst (BI Tableau, SQL, Python) **Prefer candidates who can work on W2** (No for C2C arrangements) Onsite in Sunnyvale, CA / Austin, TX / Elk Grove, CA from Day 1 (Client prefer local folks) Hybrid Schedule: 3 Onsite Days (Tue, Wed, Thur) & 2 Remote Days (Mon, Fri) Long term contract Direct client opportunity No mid layer / No Implementation partners are Involved Job Description: Clients focus more on Business Intelligence skills, less complex analysis. Please make sure that candidates have been using Tableau, SQL, and Python on a weekly basis for the past 5+ years Excellent communication is essential Requires working knowledge of probability theory and statistical analysis. This role will: Use Tableau to create visualizations to be used in interactive dashboards and presentations. Use SQL to manipulate and prepare data Use Python to manipulate and prepare data; create visualizations; analyze data. Require a working knowledge of formal statistical analysis and causal modeling. Require excellent communication skills Skill Sets - Experience - Preference Tableau - 5-10 years - Is Required SQL - 5-10 years - Is Required Python - 5-10 years - Is Required Statistical analysis - 5-10 years - Is Required Verbal Communication - 5-10 years - Is Required Written Communication - 5-10 years - Is Required Attention to Detail - 5-10 years - Is Required Pay Range: $65/hr - $70/hr The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Classification: Contract-to-Hire Contract Length: 6 months Not open to C2C The Reporting Data Analyst II is responsible for analyzing, developing, and producing reports that support operational performance, health plan compliance, and regulatory requirements. This role involves managing data processes, collaborating with IT and business teams, and ensuring data integrity across multiple systems. Responsibilities: Collect, clean, and interpret data to identify trends and support business decisions Develop and maintain project plans, documentation, and status reports; facilitate meetings to ensure timely completion of tasks Create technical documentation and reference materials for reporting processes Document workflows and maintain report request/helpdesk logs Collaborate with IT teams and business stakeholders; participate in design sessions and code reviews Analyze customer requirements and perform variance analysis to identify trends Adapt to shifting priorities and manage multiple client requirements simultaneously Stay informed on application and industry changes to improve processes Ensure accuracy and quality of reports; validate weekly data loads to quality applications Coordinate testing for system enhancements and implementations Troubleshoot data and reporting issues with minimal supervision Perform other duties as assigned. Requirements: 5+ years of relevant work experience required. Intermediate SQL Server programming and administration skills Strong experience with SSRS (SQL Server Reporting Services) Familiarity with source code control systems (e.g., Visual SourceSafe) Preferred experience with Cozeva Technical writing skills for documenting system procedures Understanding of IPA/MSO medical management models and healthcare processes Ability to interpret system interfaces and collaborate on solutions Excellent communication and analytical skills; ability to work independently and prioritize tasks Healthcare IT experience with emphasis on HIPAA transaction standards preferred Experience troubleshooting and resolving data and code defects IBM AS400 experience is a plus Preferred experience with programming languages: T-SQL, XML, ETL, .NET, C#, VB Preferred tools: Visual Studio IDE, SSIS.

In the role of Data Analyst with Pyspark & AB Testing experience, you will be responsible for solving business problem for our Retail/CPG clients through data driven insights. Your role will combine a judicious and tactful blend of Hi-Tech domain, Analytical experience, Client interfacing skills, and solution design and business acumen so your insights not only enlighten the clients but also pave the way for launching deeper into future analysis. You will advise clients and internal teams through short burst high-impact engagements on identifying business problem, solving business problem through suitable approaches and techniques pertaining to learning and technology. You will effectively communicate data-derived insights to non-technical audiences appropriately and mentor junior or aspiring consultant/data scientists. You will play a key role in building components of a framework or product while addressing practical business problems. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Candidate must be located within commuting distance of Sunnyvale, CA or be willing to relocate to these locations. This position may require travel within the US. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Unable to provide immigration sponsorship for this role at this time. At least 4 years of experience in Information Technology Proven years of applied experience in exploratory data analysis, devising, deploying and servicing statistical models Strong hands-on experience with data mining and data visualization, Tableau, A/B Testing, SQL for developing and creating data pipelines to source and transform Data Strong experience using Python, Advanced SQL and PySpark Preferred Qualifications: Advanced degree with Master's or above in area of quantitative discipline such as Statistics, Applied Math, Operations Research, Computer Science, Engineering or Physics or a related field Marketing domain background (Web analytics, click stream data analysis, and other KPI's on marketing campaigns) Knowledge of Machine Learning techniques Along with competitive pay, as a full-time employee you are also eligible for the following benefits :- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off

🚀 Hiring: Entry-Level Data Analyst 💼 Experience: 0-2 Years 🕒 Employment Type: Full-Time **Visa - F1 OPT, CPT, H4EAD, TN, GC We are looking for a motivated and detail-oriented Entry-Level Data Analyst to join our growing analytics team. This role is ideal for recent graduates or early-career professionals who are passionate about data, analytics, and business insights. 🔍 Key Responsibilities: Collect, clean, and validate data from multiple sources to ensure accuracy and consistency. Perform exploratory data analysis to identify trends, patterns, and insights. Create and maintain dashboards and reports using tools such as Excel, SQL, Power BI, or Tableau. Assist in developing KPIs and metrics aligned with business objectives. Support data-driven decision-making by preparing ad-hoc analysis and presentations. Work closely with business stakeholders to understand reporting and analytics requirements. Document data processes, definitions, and reporting logic for future reference. Ensure data quality and follow best practices for data governance and security. 🧠 Required Skills & Qualifications: Bachelor's degree in Data Analytics, Computer Science, Statistics, Mathematics, or a related field. Strong understanding of SQL and Excel (Pivot Tables, VLOOKUP/XLOOKUP). Basic experience with data visualization tools (Power BI, Tableau, or similar). Familiarity with Python or R is a plus. Good analytical, problem-solving, and communication skills. Ability to work independently and in a team-oriented environment. ⭐ Nice to Have: Internship or academic project experience in data analytics. Exposure to cloud platforms (AWS, Azure, or GCP). Understanding of databases and data warehousing concepts. 🎯 Why Join Us? Opportunity to work on real-world data projects. Career growth and learning opportunities. Collaborative and supportive team environment.

Please review the below sections, especially the "how to apply" section, to complete your application and be considered for this position! Title: Air Quality Data Analyst Salary: $36/hr-$45/hour-salary commensurate with experience Job Type: Part-time, Temporary Benefits: Sick leave accrual Duration of Appointment: Est. 2 months from start date Location/Schedule: Hybrid, with potential for remote. For remote consideration, the individual must be California-based and able to be on site for their first day; Estimate 10 hours/week About the Position: This role is a part-time, temporary position (10 hours/week) that will help assist with our air quality data work in the areas identified below. Air Quality Data Work with the Program Manager to provide support in bridging the technical components of our air quality data work and helping to translate that information for the general public and community members, including into written materials, presentations, and reports Evolve Brightline's air quality program to the next generation and help prepare for us for the next level of grantmaking. Review and assess our current air quality data and network to identify opportunities for expansion or new directions, as well as any gaps, and communicate those findings to the team. This includes researching other air quality data programs and materials and providing written recommendations/report. Collaborate with Brightline staff, partners and volunteers who are working on analyzing our air quality data. Participate in meetings related to our air quality work, including with vendors and other key partners. Drafts, reviews and analyzes air quality data and other documents; conducts inquiries, compiles and researches information. Additional program support as needed-could include supporting site visits, off site community meetings, air quality sensor network maintenance, etc. General Support: Provide grant support including with any progress report deliverables, looking for documentation, helping to track deadlines, follow up with partners, etc. Assist Brightline team members with other projects as needed Required Qualifications, Skills, and Abilities: 3-5 years of related experience, including some direct work with environmental mapping Experience with utilizing ArcGIS Experience with R, modeling or other coding languages Familiarity utilizing Google Suite, Canva (or other design software) Strong interpersonal, written and oral communication skills Ability to work with data and identify trends and areas where further data points or analysis are needed Ability to translate and bridge the technical components of the data analysis and findings to those not in the field, including individuals in the community Ability to collaborate with multiple stakeholders and take and incorporate feedback/input Outstanding relationship-building skills, as well as ability to adapt communication style Must demonstrate strong organizational skills, ability to adapt and must be detail oriented. Desire to learn more about Brightline's work Passion for working in environmental justice Desire to work with diverse communities and neighborhoods in San Francisco Preferred Skills & Qualifications Masters or PhD in related field Experience with Tableau or other data visualization software Experience with website coding Spanish, Cantonese, or Arabic language skills Experience working with community-based organizations and or low-income communities How to Apply Please email a short cover letter, resume, and three references (preferably direct supervisors and include e-mail and a phone number for each) to ************************** with the subject line “Air Quality Data Analyst Application - [Your Name].” Applications will be reviewed on a rolling basis, with first round of interviews occurring the week of December 1, 2025, until the position is filled.

Job Type: (CTC/W2) Experience: 15+ Years Mandatory: Data Analyst cum Business Analyst with SQL, SQL Queries, Database Servers. Job Description: Good technical acumen. Should be able to pull information from database, analyse the data and put forward meaningful insights. Use SQL, join tables, pull out information from multiple databases and sources within client Should have knack to discover the data, analyse it and provide solutions. BA should possess financial knowledge as data can be related to multiple fields within financial world. Skills required: Good communication skills. Technical skills (Knowledge of database servers, SQL, SQL queries). Requirement elicitation, interaction with Technical and Business stakeholders. List is not exhaustive.

We're seeking a Data Analyst for our Transportation department to support our dynamic and growing transportation ecosystem. This role focuses on managing backend platforms, ensuring data integrity, supporting compliance, and enhancing the commuting experience for employees. Responsibilities: Provide operational support across transportation and mobility systems, ensuring day-to-day functionality, accuracy, and alignment with program policies. Generate recurring ridership, parking, and usage reports (e.g., PPPM, occupancy dashboards) Monitor and triage inquiries submitted through internal support channels (email, Slack, JIRA, etc.), escalating as needed to appropriate teams. Generate recurring utilization, ridership, parking, and usage reports Support documentation of operational workflows and partner playbooks Collaborate with field leads and workplace teams to ensure systems are functioning correctly Required Skills: 2+ years of experience in an Analyst or Analytical role Familiarity with enterprise platforms Excellent analytical & data skills Intermediate Excel skills (Pivot Tables, VLOOKUP, simple modeling) Excellent organizational and documentation skills Quick learner with high discretion, able to handle sensitive operational issues (e.g., parking equity, ride disputes, billing escalations) with professionalism and limited supervision. Preferred Qualifications: Experience with budgeting or contract tracking tools Background in workplace operations, facilities management, or mobility-related programs, with an understanding of cross-functional coordination. Familiarity with transportation-related compliance frameworks, such as commuter benefit policies, fringe benefit taxation, or regional mobility regulations. Pay Rate: $28-$32.50 ** Onsite expectations are 5 days a week in our San Francisco office

In the role of Data Analyst with Pyspark & AB Testing experience, you will be responsible for solving business problem for our Retail/CPG clients through data driven insights. Your role will combine a judicious and tactful blend of Hi-Tech domain, Analytical experience, Client interfacing skills, and solution design and business acumen so your insights not only enlighten the clients but also pave the way for launching deeper into future analysis. You will advise clients and internal teams through short burst high-impact engagements on identifying business problem, solving business problem through suitable approaches and techniques pertaining to learning and technology. You will effectively communicate data-derived insights to non-technical audiences appropriately and mentor junior or aspiring consultant/data scientists. You will play a key role in building components of a framework or product while addressing practical business problems. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Candidate must be located within commuting distance of Sunnyvale, CA or be willing to relocate to these locations. This position may require travel within the US. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. At least 4 years of experience in Information Technology Proven years of applied experience in exploratory data analysis, devising, deploying and servicing statistical models Strong hands-on experience with data mining and data visualization, Tableau, A/B Testing, SQL for developing and creating data pipelines to source and transform Data Strong experience using Python, Advanced SQL and PySpark Preferred Qualifications: Advanced degree with Master's or above in area of quantitative discipline such as Statistics, Applied Math, Operations Research, Computer Science, Engineering or Physics or a related field Marketing domain background (Web analytics, click stream data analysis, and other KPI's on marketing campaigns) Knowledge of Machine Learning techniques The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. EEO/About Us : About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

One out of every two small businesses fails within their first five years, most often due to running out of cash. This team is on a mission to make a dent in that statistic by providing small businesses access to the capital they need when they need it-leveraging internal financial and operational data for faster and better decisioning. This way, customers never again have to worry about not making payroll or saying no to a business opportunity. That's how we power prosperity. This group is a nimble and high-priority start-up environment that is looking to reinvent small business borrowing. It is one of the fastest growing SMB lending businesses in the market. We are looking for top talent and team members who love new challenges, cracking tough problems, and working cross-functionally. If you are looking to join a fast-paced, innovative, and incredibly fun team, then we encourage you to apply. Duties We are an exciting, growing, and dynamic team that leverages industry-leading analytics tools, techniques, and best practices. We're looking for a hands-on Business Data Analyst (Contractor) who is a creative problem solver with a passion for delivering advanced, data-driven solutions. In this role, you will support the rapidly expanding Collections function by: Collaborating with the Collections Management team to develop new loss mitigation capabilities that enhance customer engagement and optimize solution rates Building new automation and reporting tools to monitor business processes and recommend improvements Designing solutions to improve data quality and usability Applying risk expertise to perform analyses at various aggregation levels and to inform data structure and feature generation decisions Skills 4+ years of experience with quantitative analysis Experience in any major dialect of SQL (we use MySQL and PostgreSQL) and Python Experience with data visualization (we use Tableau for many of our business-facing dashboards, but we won't say no to a ggplot or two) Solid communication skills with demonstrated ability to explain complex technical issues to both technical and non-technical audiences Experience with Hadoop, HDFS, Hive, HBase, and/or related MapReduce technologies Experience with large-scale MPP systems such as Vertica or Redshift Experience with Tableau or similar BI software Experience with Python or similar high-level languages; experience with R or similar statistical analysis software Education BS or MS in an appropriate quantitative field (Computer Science, Statistics, Applied Math, Econometrics, Operations Research, Engineering)

Akkodis is seeking a Technical Business Analyst for a contract located in Sunnyvale, CA (onsite) Pay Range: $54/hr. - $59/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Required An understanding of the components and considerations required when building enterprise systems (e.g., key architecture components, security, scalability, data quality, etc.) Experience with software development life cycle Experience with web technologies: HTML, Javascript, CSS, XML Experience with DB design and SQL Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, Life Insurance, short-term disability, additional voluntary benefits, an EAP Program, computer benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may eligible for paid leave including paid sick leave or any other paid leave required by federal, state or local law, as well as Holiday pay where applicable. Disclaimer: The benefit of offerings do not apply to client recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

We are seeking a Data Analyst and Data Visualization Specialist to support the Merchandise Planning and Inventory Management (MPIM) data analytics and reporting team. The ideal candidate should be an excellent storyteller and a strong technical contributor with experience in solving business problems using data-driven tools. The responsibilities include delivering a suite of analytical products such as analyses, dashboards, insights, and recommendations. Collecting, analyzing, and presenting data to enhance strategic decision-making and tracking the benefits of data products are key aspects of the role. A high level of curiosity about the business and the ability to uncover impactful insights from data are essential. Effectively communicating these insights is essential for building confidence and enabling decisions that drive business value. About the Job • Conduct analysis on complex retail data, measure and track data created by data products, and convert them into key KPI metrics. • Support business stakeholders and regional data analysts by understanding their needs and providing guidance and support. • Create dashboards to track the adoption and business impact of launched features and data products. • Dive deep into complex business problems, provide insights, and partner with cross-functional teams on implementation. • Collaborate with data science, data analytics, and product managers on planning, goal setting, and prioritization. • Work with data and engineering teams to improve data quality, data analysis, and business debugging. • Bring data to life through storytelling in a clear and meaningful way to audiences with varying levels of technical expertise, informing key strategic decisions. • Promote a culture of data-driven technical excellence, ownership, and collaboration. • Optimize and standardize reporting through automation About You • Over 3 years of professional experience in analyzing complex data, drawing conclusions, and making recommendations. • More than 3 years of applied data visualization experience, with proficiency in Looker or PowerBI. • At least 3 years of experience in extracting and manipulating large data sets from various relational databases using SQL (experience with Google BigQuery or MSsql). • Experience with data integration tools such as Data Fusion, Alteryx, or Dataiku is a plus. • Coding skills in at least one statistical or programming language (preferably Python or R) to import, summarize, and analyze data is a plus. • Hands-on experience working with big data, such as sales, inventory management, and planning; retail knowledge is an advantage. • Ability to translate and present complex analysis in executive summaries, with clear and effective written and verbal communication, and strong interpersonal skills. • Strong problem-solving abilities. • A Bachelor's degree in Economics, Statistics, Data Science, or Data Engineering (a Master's degree is a plus) or equivalent experience.

Job Title: Business Operations Analyst Salary: $76,666-$100,000 Skills: Business Ops Automation, SQL, Report Building, AI Chat, Automate, Technology Industry, start-up About the Technology Company / The Opportunity: Are you a proactive Business Ops Analyst eager to drive impactful change in the fast-evolving technology sector? Our client, a forward-thinking start-up in the Technology industry, offers the opportunity to analyze complex business processes and champion automation initiatives. This San Francisco-based role provides the chance to collaborate across insurance, payroll, and private equity domains, leveraging cutting-edge tools and platforms to build reliable solutions that drive business performance. This role puts you at the center of scaling internal systems, streamlining processes, and leveraging AI to build smart workflows. You'll have the opportunity to design automations, generate insights through data, and directly influence how the business operates - all while collaborating with a forward-thinking leadership team. Responsibilities: Oversee day-to-day business operations and identify opportunities for optimization Build automations and workflows using n8n and other no/low-code tools Create and maintain reports and data pipelines using SQL Implement AI tools (e.g., ChatGPT, Claude) to enhance processes and internal systems Collaborate with leadership to identify operational bottlenecks and design solutions Serve as a key liaison between operations, engineering, and strategy teams Must-Have Skills: Demonstrated experience as a Business Analyst within the technology sector. Strong proficiency in SQL for data analysis and reporting. Hands-on experience with automation tools and technology platforms. Ability to design, build, and optimize business reports and workflows. Expertise in insurance, payroll, or private equity processes. Nice-to-Have Skills: Familiarity with insurtech solutions and industry compliance standards. Knowledge of advanced AI platforms such as Claude and ChatGPT. Exposure to Private Equity operational frameworks. Experience implementing automation in cross-functional teams. Strong communication skills for stakeholder presentations and change management.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As an IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering proactive service via our core platforms. Architect Intelligent Case Management: Deliver an AI-powered framework built on SFDC Service Cloud and Omnichannel that optimizes the entire support lifecycle, specializing in intelligent case routing and maximizing case deflection through enhanced customer self-service. Accelerate Operational Responsiveness: Drive significant efficiency improvements and reduce feature time-to-market by embedding AI into core SFDC workflows, maximizing the value of our support technology stack. This is an in office role in our HQ (Santa Clara, CA) Your Impact You will be the functional expert, translating strategic AI goals into actionable requirements and processes, primarily focused on Salesforce Service Cloud. AI-First Support Strategy & Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience (CX) products, prioritizing AI to create predictive, proactive, and personalized support experiences. SFDC Functional Ownership & Design: Own the complete product functional lifecycle from ideation to delivery, crafting precise requirements for Salesforce Service Cloud features like case routing, case deflection, and self-service portals. KCS, Knowledge & Self-Service Optimization: Lead functional design around Knowledge-Centered Service (KCS) adoption, integrating AI to enhance knowledge health, drive customer self-service, and improve case deflection rates. Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer (VoC) data to perform customer journey mapping. Manage the feedback loop with engineering to inform design and prioritize permanent root cause fixes. Cross-Functional AI Orchestration: Bridge business needs with R&D, IT Architecture, and engineering. Drive the successful integration of AI models (e.g., for case classification) with core systems, especially Omnichannel routing logic, to deploy intelligent solutions. Predictive Analytics & Proactive Solutions: Leverage machine learning insights from CRM data to identify case trends, proactively prioritizing fixes, and influencing the product backlog to prevent future issues. Define AI Success Metrics & Optimization: Establish and monitor comprehensive success criteria and functional metrics for AI features within the SFDC environment, including model performance, data quality, case deflection rate, and process ROI. Qualifications Your Experience 10+ years of business analysis or product management experience in IT CX, with a demonstrated focus on implementing and optimizing AI-powered solutions. Bachelor's or Master's degree in Computer Science, Business, or a related field with a strong understanding of AI/ML concepts and their application. MBA degree is a plus. Deep expertise in Salesforce Service Cloud and Omnichannel routing and configuration, specifically in optimizing case deflection and customer self-service channels. Proven experience defining requirements for: AI-driven Case Management Systems (SFDC), Omnichannel Optimization, and intelligent Predictive Support Modeling. Robust technical aptitude with a deep understanding of software development lifecycle, cloud-native architectures, and data requirements for machine learning platforms. Exceptional communication and presentation skills, with the ability to articulate complex AI product requirements and functional designs to diverse audiences. Proficiency in Agile/Scrum methodologies, with experience leading refinement sessions and collaborating with engineering teams. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126000- $205500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Job Title: Epic Cupid Analyst Candidate Location: Must be local or commute distance to San Francisco, CA 94102 Duration: 6 months Visa: USC and GC Only Below skills kept in BOLD are required, please make sure to review the req before submitting profiles. Required Skills: • Epic Cupid Certification is required • Epic Radiant Certification is required • Deep expertise in Epic Cupid and Radiant, along with strong clinical workflow knowledge and excellent stakeholder collaboration skills. • Strong hands-on experience with Epic Cupid, including both implementation and production support. • Epic Radiant experience supporting imaging workflows. • Proven background in clinical application analysis within healthcare environments. • Ability to independently manage medium-sized projects or contribute to large, complex initiatives. • Strong analytical skills with the ability to document and translate clinical requirements into system configurations. • Excellent communication skills and a high level of attention to detail. • Comfortable working in fast-paced clinical environments with multiple stakeholders. • Able to apply theory to practice, work independently, and act as a trusted advisor to clinical users. • Strong problem-solving abilities, a customer-focused mindset, and a passion for enabling clinicians through effective technology solutions. Key Responsibilities: • Design, build, test, and implement Epic clinical application systems supporting cardiology workflows. • Serve as the primary application expert and support contact for Cupid and Radiant modules. • Analyze clinical workflows, policies, and procedures to ensure systems align with operational needs. • Configure applications, build and populate databases and tables, and validate conversion data. • Evaluate new Epic releases and assess workflow impacts, recommending configuration changes as needed. • Develop and maintain detailed documentation including specifications, workflows, risk assessments, and change control processes. • Provide troubleshooting and on-call support during training, go-live, stabilization, and ongoing operations (24x7 support model). • Create user training materials and conduct end-user training sessions. • Collaborate closely with clinicians, project managers, and technical teams to ensure successful project delivery.

Required Qualifications: Epic Cupid certification Radiant certification Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance. Generic Scope: Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. Custom Scope: Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects. The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application. The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions. Compensation: $65-70/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Facility Location F & TSD LABORATORY 2501 RYDIN RD, FLOOR 2S RICHMOND CA 94850 Information TITLE: FORENSIC COMPUTER ANALYST GRADE: W2 - 02 FLSA DESIGNATION: Exempt OCCUPATION CODE: 2210-0218 NON-SCHEDULED DAYS: Saturday/Sunday HOURS: 08:00 A.M. to 04:00 P.M. BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave. Functional Purpose Conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations. DUTIES AND RESPONSIBILITIES 1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes. 2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques. 3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience. 4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met. 5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions. 6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination. 7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems. 8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest. 9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach. Requirements 1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies. 2. Ability to provide training related to laboratory services, evidence collection, and field examination. 3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met. 4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items. 5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations. 6. Ability to conduct and document scientific research related to computer forensic examinations. 7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015, are exempt from this requirement. Desirable Qualifications: CERTIFICATION: International Association of Computer Investigative Specialists (IACIS) Certified Forensic Computer Examiner (CFCE) or the International Society of Forensic Computer Examiners (ISFCE) Certified Computer Examiner (CCE) or Defense Cyber Investigations Training Academy (DCITA) Digital Forensic Examiner (DFE) Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.

What specific experience, background, and/or qualifications are you looking for in candidates for this position? Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant and will help support the on-call rotation for both applications. Please verify any certificates and/or licenses required for the position, if applicable: Epic Cupid and Radiant certifications. Job Function Summary: Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance. Generic Scope: Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. Custom Scope: Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects. The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application. The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions.

Create the product vision, customer persona identification, product framework for IT's compliance practices including the scopes of SOX and GxP Our client is a public biopharmaceutical company that is regulated by different governmental agencies. It is important that IT operates in a manner that is consistent, accurate, and high quality so that they stay in compliance with GxP and SOX procedures, protocols and audits. This role collaborates with IT members, QA leadership, Finance/SOX leadership, to align plans and activities to achieve successful results for GxP and SOX. ESSENTIAL DUTIES/RESPONSIBILITIES: Manage our IT systems' SOX related Governance, Risk and Compliance (SAP-GRC) component, framework and operations to maintain high quality and transparent results. Collaborate and work closely with Finance teams to set expectation and align activities. Oversee the cyclical SOX evidence sample selection, collection, data analysis, corrective actions and actively participate with the internal and external audit processes Drive the SOX Segregation of Duty analysis and related actions Ensure that IT Product Owners and product teams operate their SOX procedures with exceptions Coordinate and collaborate with business partners (e.g. Finance SOX Operations, Corporate Quality Assurance) to set priorities and directions to achieve reliable and optimal results for accurate and quality operations with successful compliance results. Represent IT's philosophy and operational requirements to our business partners Experience: Minimum of 5 years of experience with SOX compliance. Minimum of 3 years of experience managing SAP-GRC, ITGC, and SOX Experience leading IT GxP compliance practices Experience with operating and testing SOX controls a plus (in accordance with Governance Risk Compliance framework). Knowledge, Skills and Abilities: General knowledge of the Sarbanes-Oxley Act and the application to IT General knowledge of SOX IT controls and the operations and execution of SOX IT Controls Advance skills and abilities managing consultants and Managed Service Providers Comprehensive experience with IT development lifecycle and support methodologies Comprehensive experience with project management The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.