Customer Specialist - Work from Home ($18.50 per hour plus Bonus)
Remote job in Reading, PA
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote Legal Expert - AI Trainer
Remote job in Reading, PA
In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law.
• 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science.
• Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses.
• Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes.
• Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency.
• Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.
Remote Medical General Expert - AI Trainer
Remote job in Reading, PA
In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care.
• 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health.
• Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence.
• Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology.
• Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency.
• Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.
Work From Home - Remote Market Research Contributor
Remote job in Bethlehem, PA
Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!
Work from Home - Need Extra Cash?
Remote job in Bethlehem, PA
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Research Panel Member - Feedback & Insights
Remote job in Reading, PA
Focus Group We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis. You will earn $800 to $1,200 for about 20 hours of participation, with opportunities for continued work. that lets you work from home and fit the schedule around your existing
commitments. It's a simple way to earn extra income while contributing to real projects.
As part of the focus group, participants will test online gaming experiences and share feedback.
Work hours are flexible, and assignments must be completed by their deadlines.
Benefits
● $800 to $1,200 for around 20 hours of work
● Fast payment after completion
● Flexible schedule and remote setup
● Engaging work environment
Requirements
● Reliable internet connection and access to a computer
● Good communication skills
● Able to manage your own time and meet deadlines
● Comfortable with the casino and gaming industry
● Able to pass a background check
Apply and Start Today
The application takes about three minutes to complete. You'll take a short game-style test to
show you can follow instructions and think clearly.
If you complete the process successfully, you'll be accepted instantly and can start focus group
work right away.
Apply now and join many other focus group participants who have rated this gig 5 stars on
Glassdoor and Trustpilot.
Please note: We can only accept applicants who currently live in Pennsylvania or Michigan.
Applications from other states will not be considered.
Senior SAP Developer - ETL / REMOTE
Remote job in Allentown, PA
Robinson Group has been retained to fill a newly created role in a newly created team- a Senior SAP Developer (ETL) - real REMOTE
Technically strong team that is using innovative approaches, the latest technology, and strong collaboration.
*This fully remote position will be part of a $17B organization but has the flexibility and mindset of a start up organization.
*Growing, smart, and fully supported team that will have you leading the integration of SAP data primarily from SAP ECC and SAP S/4 HANA-into a unified, cloud-based Enterprise Data Platform (EDP).
This role needs deep expertise in SAP data structures, combined with strong experience in enterprise ETL development using cloud-native technologies.
As a Senior SAP Developer (ETL), you will play a key role in designing and implementing scalable data pipelines that extract, transform, and harmonize data from SAP systems into canonical models for analytics, reporting, and machine learning use cases.
You will partner closely with data engineers, architects, and SAP subject matter experts to ensure accuracy, performance, and alignment with business requirements.
This role will support a variety of high-impact projects focused on enabling cross-ERP visibility, operational efficiency, and data-driven decision-making across finance, manufacturing, and supply chain functions.
Your contributions will help standardize critical datasets and accelerate the delivery of insights across the organization.
Your skillset:
Strong experience in SAP ECC and SAP HANA
SAP Datasphere (building ETL pipelines)
Architect and implement ETL pipelines to extract data from SAP ECC / HANA / Datasphere
Design and build robust, scalable ETL/ELT pipelines to ingest data into Microsoft cloud using tools such as Azure Data Factory, or Alteryx.
Analyze/interpret SAP's internal data models while working also closely with both SAP functional and technical teams
Lead the end to end data integration process for SAP ECC
Leverage knowledge of HANA DW to support reporting and semantic modeling
Strong communication capabilities as it relates to interfacing with supply chain and finance business leaders
Strong cloud knowledge (Azure is preferable, GCP, AWS, Fabric)
Ability to model data/ modeling skills
Expose/experience with Python (building data transformations in SQL and Python)
Your background:
Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field.
10 years of IT experience, with 8 years of SAP experience (SAP ECC and SAP S/4HANA).
Hands-on experience with Azure cloud data services including Synapse Analytics, Data Lake Storage, SQL DB.
Experience building cloud-native applications, for example with Microsoft Azure, AWS or GCP
Part-Time Focus Group Participant $75 - $150 (per 1 hour session)
Remote job in Allentown, PA
Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No call center representative agent experience needed.
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$75-$150 (per 1 hour session)
$300-$750 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Call Center Supervisor
Remote job in Pottstown, PA
Call Center Supervisor - Pacer Call Center Practice
Employment Type: Full-Time
Experience Required: 3-5 years in call center leadership
Industry Preferred: Healthcare, Health Plans, PBM, Customer Service Operations
About Pacer
Pacer Staffing supports enterprise clients with large-scale, performance-driven contact center talent. Our Call Center Practice provides Customer Service Advocates (CSAs) to our clients and we are expanding our leadership team to support this growing line of business.
We are looking for a Call Center Supervisor who can coach, develop, and support our remote CSA workforce while partnering closely with Account Management, HR, Delivery, and client-side leadership to drive high performance and retention.
Position Summary
The Call Center Supervisor will oversee a team of remote Customer Service Advocates assigned to healthcare contact center programs. This leader is responsible for monitoring performance, coaching associates, reinforcing expectations, driving quality, and ensuring alignment with client standards-including HIPAA, attendance compliance, professionalism, and performance metrics.
This role plays a critical part in our success and will directly shape the growth, consistency, and quality of the Call Center Practice.
Key Responsibilities
People Leadership & Coaching
Supervise a team of remote Customer Service Advocates (CSAs) supporting health plan members.
Conduct regular 1:1s, performance discussions, and coaching sessions.
Monitor attendance, quality, documentation, and adherence to client expectations.
Reinforce Pacer and client standards: punctuality, schedule compliance, professionalism, HIPAA, and WFH requirements.
Identify performance gaps early and implement corrective action or coaching plans.
Performance Management
Track KPIs including call quality, one-call resolution, audit scores, attendance points, and productivity.
Review feedback from client supervisors and translate it into actionable coaching.
Partner with HR for monthly contractor check-in meetings, addressing risks and providing support.
Reduce attrition by maintaining strong communication and support structures.
Training & Onboarding
Partner with HR and Delivery to run New Hire Orientation, reinforcing expectations and work from home compliance.
Support new hires while they ramp up in training and production.
Validate equipment setup, internet requirements, and workspace compliance for new employees.
Operational Excellence
Ensure associates follow all HIPAA and confidentiality requirements.
Coordinate with Account Manager and Delivery on performance trends and escalation needs.
Maintain accurate documentation for attendance, coaching, warnings, and performance milestones.
Implement standardized processes that scale as the practice grows.
Client Partnership
Collaborate with call center supervisors to understand expectations, performance trends, and class outcomes.
Communicate insights back to Pacer leadership to enhance training, recruiting, and support processes.
Participate in calibration sessions, performance reviews, and quality alignment meetings.
Qualifications
3-5 years of call center leadership experience (Supervisor, Team Lead, Quality Coach, or equivalent).
Experience in healthcare call centers strongly preferred (health plans, PBM, Medicare/Medicaid, provider/member services).
Strong coaching, communication, and performance management skills.
Prior experience supporting remote or hybrid customer service teams.
Understanding of HIPAA, PHI, and healthcare compliance requirements (preferred).
Proficiency with call center tools, QA frameworks, KPI reporting, and performance documentation.
Ability to multitask across multiple systems and manage priorities in a fast-paced environment.
High emotional intelligence and ability to build trust with remote associates.
What We Offer
Competitive compensation package
Medical, dental, vision, 401(k)
Opportunity to shape and grow a rapidly expanding call center practice
High visibility with internal leadership and enterprise clients
Remote work environment
The chance to make a meaningful impact on associates supporting vulnerable member populations
Ideal Candidate Profile
You're a coach-first leader who thrives in fast-paced customer service environments. You build engaged, high-performing teams through communication, accountability, empathy, and structure. You're confident partnering with clients, enforcing standards, and supporting associates every step of the way.
You are passionate about helping people succeed-and understand how to elevate performance in a healthcare call center environment.
Sales Support Specialist
Remote job in Reading, PA
We are representing a manufacturing firm in the Reading, PA area who is looking to hire a REMOTE Sales Support Specialist to support their Sales team.
This role is 100% remote and can pay up to $55,000. They also provide fantastic benefits and supportive company culture.
Sales Support Specialist Responsibilities:
Prepare and update price quotes for customers using Excel and HubSpot.
Ensure accuracy and quick turnaround on all quotes and pricing requests.
Follow up with customers regarding quotes, samples, and order status using HubSpot and Outlook.
Build strong relationships through consistent communication and customer care.
Confirm customer orders and ensure order patterns are correct.
Check inventory availability and coordinate sample requests.
Respond to customer inquiries with professionalism, patience, and a solutions-focused approach.
Support inside sales efforts by maintaining strong customer relationships and communicating clearly with internal teams.
Manage inbound calls and schedule follow-up calls/meetings as needed.
Keep accurate notes, activity logs, and records in HubSpot.
Obtain freight quotes and verify pricing details when needed.
Pull reports and create spreadsheets to support the sales team.
Collaborate on special projects and continuously improve processes.
Sales Support Specialist Requirements:
5+ years in customer service, inside sales, or sales support within a manufacturing or B2B environment.
Strong Microsoft Office skills (especially Excel).
Experience using HubSpot (SAGE 100 experience is a plus).
Tech-savvy and quick to learn new systems.
Organized, detail-oriented, and able to manage multiple priorities.
Excellent verbal and written communication skills.
A proactive, team-oriented mindset and the ability to work independently in a remote environment.
Attorney (ID# 4733) - Remote after training
Remote job in Allentown, PA
Our client, a government agency in Pittsburgh, is seeking 1 Attorney to work in their Labor and Employment Department, and 2-3 Attorneys to work in their Contracts Division.
-----------------------------
Labor and Employment Role
This role supports a range of government and civil matters, with a strong focus on collaborative bargaining, union, and labor law. 3+ years of civil litigation experience.
Key Responsibilities
Handle civil litigation and labor-related matters for the agency
Support collective and collaborative bargaining initiatives
Work closely with supervisors and contribute to government legal operations
-------------------------------
Contracts Attorney Role
This role supports a range of contracts. Any 3+ years of contract experience will suffice.
Both Roles Qualifications:
Active Pennsylvania Bar admission required
Strong writing, negotiation, and communication skills
Salary: $65,000 to $70,000/ year
Schedule: Attorneys are not expected to go in office after 30 days of training
TO APPLY: Please email your CV and cover letter to ************************
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Remote Senior Finance Specialist - AI Trainer
Remote job in Reading, PA
In this hourly, remote contractor role, you will review AI-generated finance analyses and/or generate expert finance content, evaluating reasoning quality and step-by-step problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify methodological or conceptual errors; fact-check financial claims and assumptions; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your finance expertise directly helps improve the world's premier AI models by making their financial reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Finance, Economics, Accounting, Business, Financial Engineering, or Quantitative Finance (including coursework in Micro/Macro, Corporate Finance, Investments, Econometrics, and Accounting).
• 5+ years of professional experience in Finance, Economics, Accounting, Business, Financial Engineering, or Quantitative Finance.
• Strong command of financial statements, valuation (DCF and multiples), time value of money, and markets/instruments.
• Confident in risk/return reasoning, basic macro & microeconomic intuition, and financial modeling logic (assumptions, drivers, sensitivities, consistency checks).
• Able to rigorously review and explain reasoning, identify methodological errors, and fact-check claims with high attention to detail; Minimum C1 English proficiency.
• Comfortable applying structured sanity checks (conservation-style checks for finance: reconciliation, sign/units consistency, boundary cases, and plausibility bounds).
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, expert review, or editorial QA is strongly preferred.
Data Entry Product Support - No Experience
Remote job in Lehigh, PA
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
TurboTax (WFH) Customer Service (Flexible Hours)
Remote job in Allentown, PA
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Research Study Participant
Remote job in Laureldale, PA
Focus Group We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis. You will earn $800 to $1,200 for about 20 hours of participation, with opportunities for continued work. that lets you work from home and fit the schedule around your existing
commitments. It's a simple way to earn extra income while contributing to real projects.
As part of the focus group, participants will test online gaming experiences and share feedback.
Work hours are flexible, and assignments must be completed by their deadlines.
Benefits
● $800 to $1,200 for around 20 hours of work
● Fast payment after completion
● Flexible schedule and remote setup
● Engaging work environment
Requirements
● Reliable internet connection and access to a computer
● Good communication skills
● Able to manage your own time and meet deadlines
● Comfortable with the casino and gaming industry
● Able to pass a background check
Apply and Start Today
The application takes about three minutes to complete. You'll take a short game-style test to
show you can follow instructions and think clearly.
If you complete the process successfully, you'll be accepted instantly and can start focus group
work right away.
Apply now and join many other focus group participants who have rated this gig 5 stars on
Glassdoor and Trustpilot.
Please note: We can only accept applicants who currently live in Pennsylvania or Michigan.
Applications from other states will not be considered.
Remote Online Product Support - No Experience
Remote job in Allentown, PA
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
SAP BRIM - Convergent Mediation Consultant - Remote - JOBID661
Remote job in Allentown, PA
The SAP BRIM - Convergent Mediation Consultant will be a key member of the project team with responsibility for servicing the business community with billing mediation needs. The role involves designing, implementing, and supporting mediation solutions to enable seamless data collection, aggregation, and processing. This role requires extensive technical knowledge of SAP Convergent Mediation, integration with S/4 HANA BRIM modules, and the ability to handle high-volume data processing.
Key Responsibilities:
SAP Convergent Mediation Development:
Configure and implement SAP Convergent Mediation components for collecting and processing usage data from various sources.
Develop custom mediation scenarios to meet specific business needs, including data validation, transformation, aggregation, and enrichment.
Configure mediation rules for rating, charging, and ensuring data accuracy.
Integration with S/4 HANA BRIM:
Integrate SAP Convergent Mediation with BRIM modules such as Subscription Order Management (SOM), and Convergent Invoicing (CI).
Ensure seamless data flow between mediation and downstream billing processes, including SAP FI-CA (Financial Contract Accounting).
High-Volume Data Processing:
Handle high-volume usage data from multiple data streams and external systems.
Optimize mediation processes for scalability and performance in high-demand environments.
Business Requirements Analysis:
Collaborate with business stakeholders and functional teams to gather and analyze requirements for mediation solutions.
Translate business requirements into technical specifications for mediation processes.
Design & Architecture:
Design robust and scalable mediation solutions that align with SAP best practices and industry standards.
Ensure alignment of mediation processes with overall S/4 HANA BRIM architecture.
Testing & Quality Assurance:
Conduct unit testing, system testing, and performance testing of mediation components.
Troubleshoot and resolve technical issues related to mediation processes.
Documentation & Support:
Prepare detailed technical documentation for mediation configurations and custom developments.
Provide support during go-live and post-go-live phases, including monitoring and issue resolution.
Train team members and end-users on mediation processes and tools.
Key Qualifications:
Technical Expertise:
7+ years of SAP experience with at least 3+ years in SAP Convergent Mediation and S/4 HANA BRIM.
Strong understanding of mediation processes, including data collection, validation, transformation, and enrichment.
Experience with SAP Convergent Charging (rating and charging) and integration with FI-CA.
Tools & Technologies:
Proficiency in configuring and customizing SAP Convergent Mediation software.
Hands-on experience with integration technologies such as REST/SOAP APIs and middleware platforms.
Knowledge of high-volume data handling tools and techniques.
Soft Skills:
Excellent problem-solving and analytical skills to address complex mediation scenarios.
Strong communication skills for interacting with business and technical teams.
Ability to work collaboratively in a team environment.
Education & Certification:
Bachelor's degree in computer science, Information Technology, or a related field.
SAP BRIM or SAP Convergent Mediation certifications preferred
Preferred Experience
Experience with end-to-end implementation of SAP Convergent Mediation in S/4 HANA BRIM projects.
Knowledge of media, telecommunications, or utilities industry processes.
Exposure to third-party systems such as payment gateways, CRM systems, and external usage data providers.
Work from Home - Part Time - Data Entry - $45 per hour
Remote job in Bethlehem, PA
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
Work from Home - Need Extra Cash??
Remote job in Pottstown, PA
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Sales Representative, Inbound Remote
Remote job in Allentown, PA
Now Hiring: Future Remote Inside Sales Representatives! Apply Today - Classes Start January 2026! Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026.
Key Dates
* Unlicensed Class Begins: January 26, 2026
* Licensed Class Begins: February 9, 2026
Why Liberty Mutual?
Pay Details:
* Starting base salary is $45K with opportunity for growth.
* Average earnings range from $55K-$75K through a combination of base salary and generous commission.
* Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
* Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
* Comprehensive medical benefits from Day 1.
* No cold calls, all incoming warm leads.
* Opportunities for rewards and recognition.
* Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
* All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service.
Qualifications
* 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
* Strong, engaging interpersonal and persuasion skills needed to close sales.
* Ability to communicate well to both prospects and customers.
* Excellent analytical, decision-making and organizational skills.
* Strong typing capabilities and PC proficiency.
* Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
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