Ancillary remote jobs - 12 jobs

Site: Brigham and Women's Physicians Organization, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Located at 541 Main Street in South Weymouth, our call center team is an integral part of a large multispecialty Ambulatory Practice with multiple locations across the South Shore. At the heart of everything we do is a commitment to putting patient care first. Our dedicated team includes physicians, nurse practitioners, physician assistants, nurses, and support staff, all working together to provide prompt, expert, and compassionate care. Whether addressing general health maintenance or managing complex medical conditions, we prioritize each patient's well-being. Job Summary We are seeking a full-time, 40-hour Call Center Representative to join our team! The ideal schedule for this role is Monday to Friday, from 8:30 AM to 5:00 PM. In this role, the Call Center Representative will support our multidisciplinary team by handling a high volume of inbound calls, averaging approximately 75-120 calls per day while providing exceptional service to our patients and ensuring their needs are met in an efficient and timely manner. For training purposes, it will be required to work 100% onsite for the first three weeks, then once training has concluded, you will work remotely. Key Responsibilities: · Schedule appointments · Answer patient inquiries and provide relevant information · Handle complaints and troubleshoot issues · Deliver timely, efficient, and high-quality customer service Qualifications Required High school diploma or GED required Additional Job Details (if applicable) Preferred Strong customer service experience Previous experience in a medical call center and/or medical office environment Experience in Microsoft Office strongly preferred Remote Type Onsite Work Location 541 Main Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

SUMMARY: This position is responsible for providing clinical and administrative support to OBGYN providers in an office-based clinic setting. Involves frequent patient/parent interaction. DUTIES AND RESPONSIBILITIES: Patient Intake Greets patients, in person or on the telephone; answers or refers inquiries. Prepares patients for the health care visit. Including vitals (height, weight, BP, etc.), past medical history, and reason for visit/chief complaint. Directs and/or accompanies patients to the examining room. Patient Care Support: Records patient examination, treatment, and test results. Reviews and/or records medical history. Assists health care providers during examinations. Prepares laboratory specimens. Performs basic laboratory tests on the premises. Administers medications on the premises. Authorizes drug refills as directed, telephones prescriptions to pharmacies. Provides medication and diet information and instructions, answers questions. Equipment, Supplies & Inventory Arranges examining room instruments, supplies, and equipment. Disposes contaminated supplies. Sterilizes medical instruments. Maintains inventorying stock & supplies, places orders. Follows operating instructions; troubleshoots breakdowns. Performs preventive maintenance; calls for repairs. Compliance with Policies & Procedures Maintains a safe, secure, and healthy work environment. Follows, and enforces standards and procedures; complies with legal regulations. Maintains patient care information confidential. Adheres to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards. Enhances health care practice reputation. Performs other related duties as assigned by management. QUALIFICATIONS: Associate's Degree (AA) or equivalent from a two-year college or technical school, OR six months to one year related experience and/or training, or equivalent combination of education and experience. Certificates, licenses and registrations: CMA (AAMA) Certified - not required but strongly preferred Current Basic Life Support (BLS) Certification - required Computer skills required: Microsoft Outlook, Word, Excel, PowerPoint. Experience with EHR software strongly preferred. Other skills required: Phlebotomy and basic laboratory skills. Excellent interpersonal skills. Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times. Detail-oriented and highly organized. Firm grasp on medical practices, administrative processes, and organizational policies. Knowledge of patient care and examination procedures. Able to maintain confidentiality at all times.

UBMD Orthopaedics & Sports Medicine is seeking full time Clinical Support Assistant to support Dr Christopher Hamill's Office This position will support providers and serve our patients at the following location; Williamsville Office; 111 N Maplemere Rd, Williamsville NY 14221 **Administrative Days on Monday, Thursday, and Friday 8am to 4pm; have the option to work remotely. Office hours are 8am to 4pm Tuesday and Wednesday at the Maplemere Office. The Clinical Support Assistant supports providers and patients by performing a variety of administrative and clinical duties to ensure continuity of patient service and workflow within the office. Job duties to include, but not limited to: Verifies patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PCP information and ensures required "Meaningful Use" fields are complete. Changes the location and doctor patient is seeing as applicable. Ensures patient has signed any required documents including HIPAA and Financial Policies. Rooming Patients/Checking patients out-generating work notes, orders, etc. based on the providers directive. Patient chart prep for day of appointments: enter x-ray orders, verify patient demographic/insurance information, obtain any necessary medical records Ensure Patient IQ and MIPS compliance Review & distribute daily progress notes to primary doctors and referring doctors. Complete & distribute disability paperwork. Log forms & form fees following office protocol Answers and directs incoming calls promptly and appropriately; listen and return voicemails. Scheduling/Rescheduling patient appointments, to also include internal referrals and Orthocare follow-ups. Sending/responding to triages, emails, teams messages (Medent, Outlook, MS Teams) Respects and protects the confidentiality of all patient and Company information through the adherence of all HIPAA guidelines and regulations. Other team-related responsibilities as needed MRI authorizations Qualifications; Education Requirements** High School diploma or equivalent required. Experience Requirements** One to two years of experience in healthcare provider's office or hospital setting preferred. Skills and Competencies Requirements** Excellent communication and customer service skills required. Must be able to multi-task and desire to work in a fast-paced, team-oriented environment. Benefits: 401a Dental insurance Disability insurance Employee assistance program Flexible spending account Free parking Health insurance Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Schedule: Day shift Monday to Friday Experience: Medent: 1 year (Preferred) Medical office: 1 year (Preferred)

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt The Medical Assistant (MA) works with office staff to assist in the care of patients and provision of support services. Primary duties include providing support for cardiology provider's offices, laboratory specimen collection, and various logistic duties. The MA has contact with patients on a regular basis. Member of the care delivery team will function under the direction of, and be assistive to, a Registered Nurse to provide delegated, direct patient care intervention, including the performance of sterile and non-sterile procedures. Responsible to provide a safe environment for his/her assigned patients; to complete the assigned work; to monitor the patient for changes in condition and to report those changes to the RN; to document the work that he/she completes; and to document and report any pertinent observations as a result of the interventions. This position is an important member of the patient care team who uses acquired, office-based skills to assist providers and nursing personnel in maintaining efficient workflow to ensure safe, quality care with a patient centered approach focusing on continuity of patient care and satisfaction. Making independent clinical decisions is outside of the scope for this position. Refer clinical questions to the provider or nurse. The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared governance, both of which are congruent with the mission, vision, and values of the organization. Education Qualifications Successfully completed first semester in an accredited nursing program. Required or Successfully completed a medical assistant or patient care technician program. Required or A Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician may be substituted for the educational requirement. Required Experience Qualifications Experience in an office or clinic setting. Preferred Skills and Abilities Knowledgeable of and follows proper technique for patient care. (Required proficiency) Communicates pertinent patient information to appropriate staff in a timely manner. (Required proficiency) Functions with an awareness and application of safety issues as identified within the institution. (Required proficiency) Participates actively in educational activities for department. (Required proficiency) Demonstrates competency in selected psychomotor skills. (Required proficiency) Licenses and Certifications Active certification to practice in Kansas as either Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician is required as a substitute for education qualifications. Required First Responder - RQI Required within 90 days. What you will do Retrieve voice mail messages, record, and route to licensed staff. Document medical information using the appropriate electronic applications and/or forms. Prepares and maintains patient's medical record and charges while in the department, ensuring confidentiality of all patient information. Point of care testing and/or phlebotomy as indicated by work area. Maintain cleanliness of equipment, examination, and treatment rooms; restock. Admit patients to exam rooms for office visits and procedures, following prescribed workflows. Assist providers with examinations and procedures. Performs EKG. Coordinate patient services to include: lab tests, point of care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions. Reports normal test results and confers with provider or nurse when needed and documents in EMR. Carries out orders, clarifies questionable orders with provider or nurse and properly documents in EMR. Assist with referrals, prior-authorizations, and benefit investigations. Schedules appointments or procedures as necessary. Meets the needs of any patient in the department. Applies proper techniques with simple dressing changes. Maintains and follows proper procedure for sterile technique on dressing changes. Prepares and processes requisitions for housekeeping, maintenance and general supply needs and ensures adequate par levels are maintained. Participates in intra- and interdepartmental committee activities. Attend staff meetings and mandatory retreats in compliance with individual department's requirements. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Ladders): Rarely less than 1 hour Climbing (Stairs): Rarely less than 1 hour Crawling: Rarely less than 1 hour Crouching: Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Driving (Standard): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Occasionally 1-3 Hours Lifting: Occasionally 1-3 Hours up to 50 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 25 lbs Pushing: Occasionally 1-3 Hours up to 25 lbs Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs Repetitive Motions: Occasionally 1-3 Hours Sitting: Occasionally 1-3 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Occasionally 1-3 Hours Walking: Occasionally 1-3 Hours Working Conditions Burn: Rarely less than 1 hour Chemical: Rarely less than 1 hour Combative Patients: Occasionally 1-3 Hours Dusts: Rarely less than 1 hour Electrical: Rarely less than 1 hour Explosive: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Frequently 3-5 Hours Mechanical: Rarely less than 1 hour Needle Stick: Occasionally 1-3 Hours Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

UBMD Orthopaedics & Sports Medicine is seeking full time Clinical Support Assistant to support Dr Christopher Hamill's Office This position will support providers and serve our patients at the following location; Williamsville Office; 111 N Maplemere Rd, Williamsville NY 14221 **Administrative Days on Monday, Thursday, and Friday 8am to 4pm; have the option to work remotely. Office hours are 8am to 4pm Tuesday and Wednesday at the Maplemere Office. The Clinical Support Assistant supports providers and patients by performing a variety of administrative and clinical duties to ensure continuity of patient service and workflow within the office. Job duties to include, but not limited to: Verifies patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PCP information and ensures required "Meaningful Use" fields are complete. Changes the location and doctor patient is seeing as applicable. Ensures patient has signed any required documents including HIPAA and Financial Policies. Rooming Patients/Checking patients out-generating work notes, orders, etc. based on the providers directive. Patient chart prep for day of appointments: enter x-ray orders, verify patient demographic/insurance information, obtain any necessary medical records Ensure Patient IQ and MIPS compliance Review & distribute daily progress notes to primary doctors and referring doctors. Complete & distribute disability paperwork. Log forms & form fees following office protocol Answers and directs incoming calls promptly and appropriately; listen and return voicemails. Scheduling/Rescheduling patient appointments, to also include internal referrals and Orthocare follow-ups. Sending/responding to triages, emails, teams messages (Medent, Outlook, MS Teams) Respects and protects the confidentiality of all patient and Company information through the adherence of all HIPAA guidelines and regulations. Other team-related responsibilities as needed MRI authorizations Qualifications; Education Requirements** High School diploma or equivalent required. Experience Requirements** One to two years of experience in healthcare provider's office or hospital setting preferred. Skills and Competencies Requirements** Excellent communication and customer service skills required. Must be able to multi-task and desire to work in a fast-paced, team-oriented environment. Benefits: 401a Dental insurance Disability insurance Employee assistance program Flexible spending account Free parking Health insurance Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Schedule: Day shift Monday to Friday Experience: Medent: 1 year (Preferred) Medical office: 1 year (Preferred)

The Clinical Trial Assistant plays a crucial role in supporting the Clinical Operations team by managing essential documents in the TMF, developing study materials, and coordinating shipments of clinical trial materials. This role involves communication with sites, CROs, vendors, and CRAs, and requires the ability to assist in planning and supporting investigator meetings. The position requires a proactive approach to track study progress, team training, and manage final sign-off of project documents. Responsibilities * Assist in the development, handling, distribution, filing, and archiving of essential documents in the TMF. * Contribute to the creation and maintenance of study materials including site and CRA training material, regulatory documents, lab and pharmacy manuals, study binders, study plans, study communications, and presentations. * Manage shipments of clinical trial materials to sites, study teams, CRAs, and external vendors. * Support the collection, review, and tracking of site documents such as 1572s, CVs, and financial disclosure documents. * Assist in the planning, preparation, and on-site support of investigator meetings. * Communicate with sites, CROs, vendors, and CRAs to obtain updated information and essential documents. * Track study team training and clinical trial progress including status update reports. * Route final sign-off of project and study-related documents as required. * Coordinate and schedule team meetings, prepare agendas, record minutes, and track action items. Essential Skills * Minimum 1-2 years of relevant experience in the biotech or pharmaceutical industry. * Study Coordinator experience preferred. * Results-driven, self-motivated, and able to take ownership and follow through with tasks. * Ability to exercise good judgment and make appropriate decisions. * Demonstrated proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Adobe Acrobat). Additional Skills & Qualifications * BS/BA degree required. * Experience with SmartSheet is a plus. * Ability to demonstrate flexibility and embrace change in a dynamic environment. * Strive for continuous improvement and embrace innovative ideas in daily work. Work Environment This is a remote position operating on PST hours. The work environment is dynamic and rapidly growing, requiring flexibility and adaptability. Job Type & Location This is a Contract position based out of San Francisco, CA. Pay and Benefits The pay range for this position is $40.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Feb 5, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Aetna Mental Wellbeing is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program ( EAP ), Resources for Living. The EAP Clinical Counselor plays a vital role in Aetna Mental Wellbeing's commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide. Key Responsibilities: Deliver on-demand, single session consultations, clinical assessments, triage, and informational services. Leverage advanced technology platforms to enhance customer experience, ensuring optimal outcomes by connecting members to the right solutions at the right time, in order to meet their needs. Support members in their preferred communication modality, whether via phone, video, or chat, for personalized and effective care. Required Qualifications Valid, unrestricted independent professional behavioral health clinical license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist) in the state where the candidate will work and primarily reside. Valid licenses include the following: Licensed Professional Counselor (LPC) Licensed Marriage & Family Therapist (LMFT) Licensed Clinical Social Worker (LCSW) Licensed Mental Health Counselor (LMHC) Licensed Clinical Mental Health Counselor (LCMHC) Licensed Independent Clinical Social Worker (LICSW) Licensed Independent Social Worker (LISW) Clinical Psychologist 1+ year of experience in crisis intervention. Ability to work Thursday-Sunday from 3am-1:30pm Eastern Standard Time. Preferred Qualifications 1+ year of experience in EAP, behavioral health, or social services. Previous experience working with diverse populations. Familiarity with brief therapy models (e.g. Single Session Consultation) and Motivational Interviewing. Previous experience in a call center environment. Previous experience in delivering services via multiple platforms (chat, video, phone). Strong rapport-building skills. Previous experience facilitating positive behavior changes. Strong written and verbal communication skills, excellent multitasking abilities, and proficiency in using various technology platforms and tools. Education Master's degree in a behavioral health or counseling field. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,095.00 - $155,538.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 02/20/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are seeking a Remote Clinical Assistant to support healthcare professionals by managing patient records, scheduling appointments, and facilitating communication between patients and medical staff. This role requires strong organizational skills and the ability to handle sensitive information with discretion, ensuring efficient and effective clinical operations from a remote setting. Qualifications: Proficient in electronic health record (EHR) systems and telemedicine platforms. May need to be COVID vaccinated Strong understanding of medical terminology and clinical procedures. Excellent communication skills for patient interaction and coordination with healthcare providers Ability to manage and prioritize multiple tasks in a fast-paced remote environment Demonstrated experience in scheduling, patient follow-ups, and administrative support. High level of discretion and adherence to patient confidentiality and HIPAA regulations. Strong organizational skills and attention to detail in maintaining accurate patient records. Responsibilities: Conduct remote patient interviews to gather medical histories and update records. Assist physicians with virtual consultations by managing patient data and documentation. Coordinate and schedule telehealth appointments, ensuring timely follow-ups. Respond to patient inquiries via phone or email, providing accurate information and support. Maintain confidentiality and security of patient information in compliance with HIPAA regulations. Prepare and distribute digital medical reports and summaries to relevant healthcare providers. Support administrative tasks such as billing, coding, and manage electronic health records.

The Clinical Trial Assistant plays a crucial role in supporting the Clinical Operations team by managing essential documents in the TMF, developing study materials, and coordinating shipments of clinical trial materials. This role involves communication with sites, CROs, vendors, and CRAs, and requires the ability to assist in planning and supporting investigator meetings. The position requires a proactive approach to track study progress, team training, and manage final sign-off of project documents. Responsibilities * Assist in the development, handling, distribution, filing, and archiving of essential documents in the TMF. * Contribute to the creation and maintenance of study materials including site and CRA training material, regulatory documents, lab and pharmacy manuals, study binders, study plans, study communications, and presentations. * Manage shipments of clinical trial materials to sites, study teams, CRAs, and external vendors. * Support the collection, review, and tracking of site documents such as 1572s, CVs, and financial disclosure documents. * Assist in the planning, preparation, and on-site support of investigator meetings. * Communicate with sites, CROs, vendors, and CRAs to obtain updated information and essential documents. * Track study team training and clinical trial progress including status update reports. * Route final sign-off of project and study-related documents as required. * Coordinate and schedule team meetings, prepare agendas, record minutes, and track action items. Essential Skills * Minimum 1-2 years of relevant experience in the biotech or pharmaceutical industry. * Study Coordinator experience preferred. * Results-driven, self-motivated, and able to take ownership and follow through with tasks. * Ability to exercise good judgment and make appropriate decisions. * Demonstrated proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Adobe Acrobat). Additional Skills & Qualifications * BS/BA degree required. * Experience with SmartSheet is a plus. * Ability to demonstrate flexibility and embrace change in a dynamic environment. * Strive for continuous improvement and embrace innovative ideas in daily work. Work Environment This is a remote position operating on PST hours. The work environment is dynamic and rapidly growing, requiring flexibility and adaptability. Job Type & Location This is a Contract position based out of San Diego, CA. Pay and Benefits The pay range for this position is $40.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Feb 5, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Clinical Assistant needs 2 plus years of experience into customer service, medical terminology, and history with medical related jobs. Clinical Assistant requires: High School Diploma or equivalent Experience COVID vaccinated maybe required 1 year - Customer service experience is required Skills\Certifications Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) Proficient oral and written communication skills o Proficient interpersonal and organizational skills o Exceptional time management skills Ability to work independently under general supervision and collaboratively as part of a team in a fast paced environment Independent, Sound decision-making and problem-solving skills Extensive knowledge of all aspects of Utilization Management, Care Management, and Behavioral Health. Knowledge and understanding of Medical terminology Solid knowledge and understanding of provider reimbursement methodologies, ICD-9-CM, CPT, HCPCS and UB-92 coding, UHDDS coding guidelines, AHA Coding Clinic Ability to talk and type simultaneously in a clear and concise manner while interacting with customers Participation and attendance are mandatory. Requires flexibility, due to rotations in schedules, and requires adherence to assigned schedules. Clinical Assistant duties: Screen incoming calls and/or faxes or other digital format and direct calls/faxes/other digital requests to the appropriate area. Identify and refer cases appropriately to the Case Management and/or Transition of Care department. Receive, investigate and resolve customer inquiries and claims. Maintain departmental goals. Perform projects, review and handle reports as assigned. Load complete organization determination/notification for services designed by internal policy. Clearly document and key data in to the appropriate system using departmental guidelines. Interact with membership, hospital and provider staff, advising of decision, status organization determinations, giving direction as necessary. Search for and key appropriate diagnosis and /or procedure code as part of the notification /prior authorization process. Must be able to pass required testing.

The Clinical Trial Assistant plays a crucial role in supporting the Clinical Operations team by managing essential documents in the TMF, developing study materials, and coordinating shipments of clinical trial materials. This role involves communication with sites, CROs, vendors, and CRAs, and requires the ability to assist in planning and supporting investigator meetings. The position requires a proactive approach to track study progress, team training, and manage final sign-off of project documents. Responsibilities * Assist in the development, handling, distribution, filing, and archiving of essential documents in the TMF. * Contribute to the creation and maintenance of study materials including site and CRA training material, regulatory documents, lab and pharmacy manuals, study binders, study plans, study communications, and presentations. * Manage shipments of clinical trial materials to sites, study teams, CRAs, and external vendors. * Support the collection, review, and tracking of site documents such as 1572s, CVs, and financial disclosure documents. * Assist in the planning, preparation, and on-site support of investigator meetings. * Communicate with sites, CROs, vendors, and CRAs to obtain updated information and essential documents. * Track study team training and clinical trial progress including status update reports. * Route final sign-off of project and study-related documents as required. * Coordinate and schedule team meetings, prepare agendas, record minutes, and track action items. Essential Skills * Minimum 1-2 years of relevant experience in the biotech or pharmaceutical industry. * Study Coordinator experience preferred. * Results-driven, self-motivated, and able to take ownership and follow through with tasks. * Ability to exercise good judgment and make appropriate decisions. * Demonstrated proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Adobe Acrobat). Additional Skills & Qualifications * BS/BA degree required. * Experience with SmartSheet is a plus. * Ability to demonstrate flexibility and embrace change in a dynamic environment. * Strive for continuous improvement and embrace innovative ideas in daily work. Work Environment This is a remote position operating on PST hours. The work environment is dynamic and rapidly growing, requiring flexibility and adaptability. Job Type & Location This is a Contract position based out of Philadelphia, PA. Pay and Benefits The pay range for this position is $40.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Feb 6, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.