Answering Service Telephone Operator Careers

There is more than meets the eye when it comes to being an answering service telephone operator. For example, did you know that they make an average of $29.85 an hour? That's $62,091 a year!

What Does an Answering Service Telephone Operator Do

When it comes to the most important skills required to be an answering service telephone operator, we found that a lot of resumes listed 34.4% of answering service telephone operators included customer service, while 11.6% of resumes included two-way radios, and 11.0% of resumes included scheduling appointments. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the answering service telephone operator job title. But what industry to start with? Most answering service telephone operators actually find jobs in the manufacturing and health care industries.

How To Become an Answering Service Telephone Operator

If you're interested in becoming an answering service telephone operator, one of the first things to consider is how much education you need. We've determined that 23.7% of answering service telephone operators have a bachelor's degree. In terms of higher education levels, we found that 2.6% of answering service telephone operators have master's degrees. Even though some answering service telephone operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an answering service telephone operator. When we researched the most common majors for an answering service telephone operator, we found that they most commonly earn associate degree degrees or bachelor's degree degrees. Other degrees that we often see on answering service telephone operator resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become an answering service telephone operator. In fact, many answering service telephone operator jobs require experience in a role such as customer service representative. Meanwhile, many answering service telephone operators also have previous career experience in roles such as cashier or administrative assistant.

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Average Salary
$62,091
Average Salary
Job Openings
13,837
Job Openings

Answering Service Telephone Operator Demographics

Gender

female

78.2 %

male

14.9 %

unknown

6.9 %

Ethnicity

White

68.7 %

Black or African American

12.2 %

Hispanic or Latino

12.1 %

Foreign Languages Spoken

Mandarin

25.0 %

Cantonese

25.0 %

Chinese

25.0 %
Show More Answering Service Telephone Operator Demographics

Answering Service Telephone Operator Education

Majors

Degrees

Associate

31.6 %

Bachelors

23.7 %

High School Diploma

21.1 %

Online Courses For Answering Service Telephone Operator That You May Like

Winning Communication Skills for Telephone, Conference Calls
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Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

Telephone Confidence: Be Super Confident on the Telephone!
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Learn how to be more confident on the telephone, learn telephone skills, gain leverage over phone conversations and more...

Cold Calling for B2B Sales: How to Prospect over the Phone
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B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

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Top Answering Service Telephone Operator Employers

1. Signius Communications
3.8
Avg. Salary: 
$85,279
Answering Service Telephone Operators Hired: 
2+
2. Teleperformance
4.0
Avg. Salary: 
$74,182
Answering Service Telephone Operators Hired: 
1+
3. AT&T
4.7
Avg. Salary: 
$98,402
Answering Service Telephone Operators Hired: 
1+
4. EMPLOYERS
4.2
Avg. Salary: 
$88,951
Answering Service Telephone Operators Hired: 
1+
5. A Better Answer
3.8
Avg. Salary: 
$60,047
Answering Service Telephone Operators Hired: 
1+
6. Caprock Home Health Services
3.8
Avg. Salary: 
$31,632
Answering Service Telephone Operators Hired: 
1+
Updated August 18, 2021