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This question is about call center statistics.

Are call centers stressful?

By Zippia Team - Jun. 29, 2022

Yes, call centers are notoriously stressful. There are a number of valid reasons why call centers are stressful, like:

  • Dealing with angry customers

  • Having repetitive daily tasks

  • Heavy workloads

  • Strict time limits

  • Low work incentives

  • Lots of tools and technology to learn

While it's undeniable that working at a call center is more stressful than the average job, there are plenty of ways to balance a career in this field.

Are call centers stressful?

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