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This question is about customer service associate.

Do you need a degree to work in customer service?

By Zippia Team - Oct. 12, 2021

No, you do not need a degree to work in customer service. Educational requirements for this position are minimal and a candidate wanting to work in customer service typically needs to have a high school diploma or GED.

A college degree is not required as many employers will require employee training once they are hired. This training speaks specifically to the role that the employee will perform as a customer service representative with the company.

Do you need a degree to work in customer service?

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