How do you become a service manager at a dealership?

Question

Zippia Team · Accepted Answer

To become a service manager at a dealership, you need a high school diploma or equivalent. Some jobs require a bachelor's degree in automotive service management or a related field, while other auto service manager jobs just require an associate degree and on-the-job experience.

You can become a certified automotive service manager through the National Institute for Automotive Service Excellence.

This program focuses on the basics of automotive management to gain the skills and qualifications you need to fulfill your responsibilities in this career, including auto service and repair, management, transportation operations, technology, budgeting, and customer care.

Most service managers working at dealerships have a background in automotive repair and may have been either a certified technician or a service adviser for several years before becoming a manager.

To become an automotive service manager, a working knowledge of car parts and basic auto functions is important. Without this kind of prior experience, many dealerships will not consider the candidate for management in this department.