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This question is about crm statistics.
How effective is CRM software?
CRM software can be very effective. Of the companies that have implemented CRM software, 45% said they saw increased sales revenue thanks to CRM, and 47% said they saw their customer retention rates increase.
In addition, many companies can see a 300% increase in conversion rates, a 50% increase in sales productivity, and a 20% reduction in labor costs when they implement CRM.
30% of companies also say that CRM improves their reporting abilities, which saves valuable time and effort, and 26% say that CRM improves their sales funnel management.
However, the key to CRM software being effective is to choose the right one for your particular company's needs, as less than one-third of managers say their CRM software helps them accomplish their company's strategies.
That's a lot of people with less-than-useful software when you consider that 91% of companies with ten or more employees have it.
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