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How to deal with passive-aggressive people at work
You deal with passive-aggressive people at work by defining passive-aggressive behavior, identifying the subtext of the issue, and choosing productive communication methods. Here are some details on these ways and others you can deal with passive-aggressive people at work:
Defining passive-aggressive behavior
A good first step in this area is to learn about the symptoms and signs of passive-aggressive behavior. This helps you to be able to identify the behavior faster and more accurately. This might also illuminate and point to other colleagues that you didn't realize were participating in passive-aggressive behavior towards you or others.
Identifying the subtext of the issue
In most cases, there is an underlying reason why people in your workplace are acting passive-aggressive. They might have major concerns about a specific and feel that they aren't being heard by the rest of the employees and supervisors. If you can address the problem directly with the person it might have a positive impact on your relationship.
Choosing productive communication methods
When co-workers act in a passive-aggressive manner towards you, it can be helpful to attempt different methods of communication with each person. Avoid using language that is:
Combative
Confrontational
Negative
If you need to give this person feedback, try to keep it constructive and positive. Using positive reinforcement methods will also go a long way in this area. You should try to let them know you value them as a coworker and are concerned about the manner in which they are addressing you or responding to you.
Taking responsibility for your own part
You should consider your own part in the passive-aggressive behavior you are experiencing from a coworker. It is a good idea to contemplate how you have interacted and responded to them in the recent past. You might find that there was a misunderstanding, miscommunication, or some oversight on your part that stirred this reaction. You can then:
Apologize if necessary
Ask if you have offended them in any way
Detail how you plan to fix the problem or issue with your own behavior
Doing this will show your coworker that you truly value and care for them. Observing your own conduct is healthy practice regardless, and can be especially helpful in terms of helping to resolve any passive-aggressiveness you are receiving from coworkers.
Establish boundaries
It is important to establish boundaries in a working environment. When you set boundaries you let your coworkers know how you prefer to be communicated with and your overall approach to communicating in the workplace. You should also inquire about any preferences concerning your coworkers' favored communication methods. This helps avoid conflicts.
Seek out help from colleagues or HR
Sometimes passive-aggressive issues are too complex or tense for you to resolve on your own. If you feel like you have gotten to this point, it is a good idea to seek out the help of other colleagues. If the situation is getting particularly toxic, you can also go to your HR department for guidance.
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