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This question is about list of skills.
To improve a process at work, focus on one at a time, write out the steps for change, and assign someone responsibilities for enacting these changes. While it may sometimes feel like many different things need to be done, it is important to work one at a time to see the most success.
You should focus on writing down steps to improve the specific process. Be sure to be clear and think through potential roadblocks and issues. Then, make sure to think through ways to fix those issues.
Then, you should be sure to assign specific people responsibilities within this effort to change. This allows for more potential for long-term success. Make sure to test out your process, see if it works, and if not, be sure to find ways to tweak and improve.

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