This question is about sales associate and what a sales associate does.

Is a sales associate a cashier?

By Zippia Team - Oct. 12, 2021

No, a sales associate is not a cashier. A sales associate deals more with maintaining products and initializing the sale of an item. Cashiers focus more on finalizing these sales and handling money.

Sales associates often work in department stores, whereas cashiers work in a range of industries, including fast food, toll booths, stores, to name a few. A sales associate, unlike a cashier, is there to answer customers' questions, solve product concerns, and sometimes act as a cashier. Sales associates, unlike cashiers, often enter sales data into computers.

Both cashiers and sales associates work directly with people and therefore should have excellent customer service skills and be able to communicate effectively with people of all personality types. Both cashiers and sales associates need to be willing to help and ready to seek out customers who might need help.

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