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This question is about Aflac jobs.

Is it hard to get a job at Aflac?

By Zippia Team - Sep. 14, 2022

Yes, it is hard to get a job at Aflac due to the lengthy hiring process and the drug testing and background check requirements.

There are three basic steps to the hiring process at Aflac:

  1. Application: Prospective employees are encouraged to apply via Aflac's career page. You will be prompted to create an online profile if you don't already have one, and then you will be able to submit your application.

    Pre-screening text messages or assessments may be sent to you, or you will be contacted by a member of the internal recruitment team regarding the next steps.

  2. Interview: After you submit your application, it will be reviewed by a member of the internal recruitment team. If your skills seem to be a match for the role, you will be contacted to start the interview process.

  3. Offer and Onboarding: If you are selected for the role, a member of the internal recruitment team will contact you to review the offer letter details, benefits, and more information on your new career at Aflac.

    Once you have accepted an offer, you will be asked to complete forms and start the pre-onboarding process. You will also be required to submit for a drug test and background check. The internal recruitment team member will provide you with more detailed information on how to complete these steps.

To work for Aflac, you must be at least 18 years old and have a high school diploma or GED. Most corporate positions require a minimum of a Bachelor's degree, with upper management/director-level positions preferring an advanced degree.

For a customer care specialist position, Aflac requires that you work on site and that you have at least one year of relevant call center or customer service experience. You should have a working knowledge of administrative and clerical procedures and be proficient in the full suite of Microsoft Office.

Problem-solving and time management skills are extremely important, as are word processing, file and records management, and verbal and written communication skills. The average salary for a customer care specialist position is $42,000 per year.

Insurance agents with Aflac are required to have a Life and Health License. If you do not already have this license, you must be willing to obtain one. You will also need a minimum of two years of customer service and/or sales experience, and excellent phone and communication skills are preferred.

Insurance agents operate as independent contractors with Aflac and therefore the salary is highly variable but ranges from $58,000 to $268,000 per year.

Is it hard to get a job at Aflac?

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