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This question is about to whom it may concern.
Yes, if you don't know the name of the individual you are addressing, you should use to whom it may concern. However, before choosing to use this phrase, you should consider looking for a point of contact to receive your cover letter and resume.
You can do this in any number of ways, including checking the job posting, using the company website, asking another contact, or contacting customer service or human resources.
Zippia allows you to choose from different easy-to-use templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.