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This question is about late reply.
Should you apologize for a late reply?
This depends on the situation but if your late response caused an issue, hurt your reputation, damaged the company's reputation, or anything along those lines, then an apology is probably in order.
An alternative to saying "I'm sorry" is saying, "Thank you for your patience," and this might actually be a better tact to take. Some people believe that saying I'm sorry in business is like admitting you're wrong, and even worse, to some, it's a sign of incompetence.
Instead of saying thank you for your patience, thank the person first while admitting you could have responded sooner but never stop apologizing. This is a good approach if your delay was rather insignificant and didn't cause any real problems.
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