Starbucks company values

Acting with courage, challenging the status quo. Starbucks focuses on taking calculated risks, actions that require courage, and taking on challenges to buck the status quo and improve the company as a whole, as well as the customer experience.

Being present. Starbucks places value on being present in each moment and connecting with customers on a deep and personal level. It encourages all employees to use active listening skills to truly understand the customers' needs and wants. It believes being attentive is the ultimate key to forming strong relationships.

Embracing diversity. Starbucks emphasizes its commitment to inclusion, diversity, and equity. It believes that incorporating a wide range of perspectives and backgrounds into its corporate culture is a formula for prosperous success that includes all employees and customers, regardless of identifiers.

Delivering exceptional customer service.Starbucksplaces high value on giving their customers an exceptional experience by going above and beyond to fulfill the wants and needs of each individual customer. It starts by making the environment of every Starbucks location a place that welcomes all.

Creating sustainable practices. The company is committed to having a positive impact on the world. It demonstrates this commitment through its sustainable products and operations practices, both of which seek to minimize environmental impacts and promote sustainability to the masses. It also endorses fair coffee trade practices.