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This question is about senior information technology manager and information technology director.
What are an IT manager's roles and responsibilities?
IT managers are responsible for coordinating, planning, and leading computer-related activities in an organization. They help determine the IT needs of an organization and are responsible for implementing computer systems to fulfill the organization's information systems requirements.
The IT manager occupies a unique role in their organization. The IT manager is expected to be a strategic leader and provide a tangible service. The IT manager implements direction from the chief information officer (CIO) and executive team while setting a strategy for a core functional group.
The responsibilities of an IT manager are fairly broad. They are to implement IT plans, set and monitor departmental goals, establish team workflows, choose technology to invest in, and facilitate collaboration across the organization.
IT managers work cross-functionally with engineers, operators, security practitioners, product managers, and pretty much any employee in the organization. This is because the applications, tools, and systems that IT manages are used by internal and external customers alike.
Depending on the organization, the IT manager may be in charge of one or more functional areas, such as architecture, infrastructure, networking, security, software development, or support.
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