What are conflict resolution skills?

Question

Kate Swindlehurst · Accepted Answer

Conflict resolution skills are skills to help manage and work through conflict. Basic conflict resolution skills are honesty, respect, and communication. The largest part of avoiding conflict is stopping conflict before it starts, but the second best part is working through conflict when it arises.

Being honest is crucial for avoiding and resolving conflict. If a conflict does arise, it is important to be honest. Do not try to lie your way out of an issue; that can cause much larger issues. The best thing is to be honest and work on a way to move forward.

Honesty is a large part of communicating effectively. Communication is key to avoiding and resolving conflict. If you can successfully listen to others, you can understand their points of view, which leads to fewer misunderstandings and conflicts. Be sure to ask questions when needed, and don't be afraid to ask someone to repeat something if you don't understand.