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This question is about customer service skills.

What are good customer service soft skills?

By Zippia Team - Sep. 1, 2023

There are many good customer service soft skills, with one of the most important being good communication. Here are some other examples of important customer service soft skills:

  • Empathy

  • Patience

  • Positive attitude

  • Active listening

  • Problem-solving

  • Adaptability

There are many other important soft skills as well, which are largely listed in this article above. These skills are also helpful in more ways than just customer service, as they can benefit you in your day to day life.

What are good customer service soft skills?

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