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This question is about what an associate customer service representative does and associate customer service representative.
What are the duties and responsibilities of a sales associate?
The duties and responsibilities of a sales associate typically are to act as ambassadors of their establishment, assisting customers helpfully and positively during their shopping experience.
Sales associates are usually tasked with greeting customers as they enter and helping them in any way they may need during their shopping experience. This often includes answering questions, addressing concerns, and keeping a tidy store.
Sales associates are ambassadors of the establishments they work in. They are often the first face anyone sees when they enter the store. In this way, sales associates are the face of a store. They must be cheerful with a clear communication style, greeting customers and making them feel welcome.
The work of a sales associate does not end at the door. They are often responsible for answering any questions and addressing any concerns as customers shop. Employers prefer sales associates who can anticipate and address customer questions and concerns even before they arise.
Finally, sales associates are also often tasked with keeping the products looking orderly and desirable for purchase. This usually includes tasks like folding clothing and reorganizing products.
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