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This question is about front desk receptionist resumes.
What are the duties of a front desk receptionist?
The duties of a front desk receptionist are to act as the gatekeeper for an office. They allow building access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions, and manage the flow of traffic in the office. It is the front desk receptionist who greets anyone who enters the building.
Front desk receptionists should be organized and find it easy to communicate clearly. They also need to be familiar with office equipment and procedures. A front desk receptionist should also have a professional appearance and demeanor.
Other common duties and responsibilities for a front desk receptionist include:
Serves visitors by greeting, welcoming, and directing them appropriately.
Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Informs visitors by answering or referring inquiries.
Directs visitors by maintaining employee and department directories.
Maintains security by following procedures, monitoring logbooks, and issuing visitor badges.
Operates telecommunication system by following manufacturer's instructions for house phone and console operation.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
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