Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
This question is about what a case manager does.
A minimum of a bachelor's degree and a case manager certification are the qualifications to be a case manager. Before you can practice as a case manager, you will need to obtain at least a bachelor's degree in an area like healthcare management, social work, or human services.
While not required, it is recommended that you pursue a graduate degree (master's or Ph.D.) to further your career and increase your chances of getting into leadership roles. A master's degree in an area like nursing will qualify you to sit for the case management certification exam and provide the skills needed to become a leader in healthcare.
You will also need to gain work experience to be eligible to sit for the certification exam. Experience is vital for both nurse and social work case managers in the healthcare field. It will expose you to hands-on experience and first-hand knowledge of what is expected of you as a healthcare case manager.
Healthcare management experience often involves clinical rotations and rounds to familiarize recent graduates with the necessary skills and care practices involved in the position. Healthcare case management internship programs can be found at hospitals, mental health clinics, care homes, and more.
You cannot practice as a case manager until you have also obtained the proper certification. The most common certifying board for healthcare case managers is the Commission for Case Manager Certification. In order to sit for the exam, you must meet educational and work experience requirements, including:
A current health or human services licensure
A bachelor's or master's degree in health and human services (or a related field)
Complete work experience in case management
After passing the exam, you will receive your case management certification and be eligible to work as a healthcare case manager. You will have to renew your license every five years in order to maintain your certification.
Often, certification renewal requires healthcare case managers to demonstrate active work experience and continuing education efforts, such as specialized courses or additional degrees.

Zippia allows you to choose from different easy-to-use templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.