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What are the responsibilities of a restaurant general manager?

By Zippia Team - Apr. 20, 2022

The responsibilities of a restaurant general manager include anything involved with leading the operation of multiple restaurants or franchise locations.

The restaurant general manager has the overall responsibility for directing the restaurant's daily operations, ensuring compliance with company standards in all areas of operation.

A restaurant general manager's primary responsibility is to ensure that restaurant operations are running smoothly across all locations they manage. They coordinate with the restaurant managers at the individual locations to implement policies and best practices and resolve issues.

The restaurant general manager's responsibilities include maintaining the restaurant's revenue, profitability, and quality goals. They ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.

Other common job duties and responsibilities for a restaurant general manager include:

  • Establishes restaurant business plans by surveying restaurant demand.

  • Meets restaurant financial objectives by developing finances.

  • Attracts patrons by developing and implementing marketing, advertising, and public and community programs.

  • Controls purchases and inventory by meeting with the account manager.

  • Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.

  • Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.

  • Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, and training.

  • Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.

  • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.

  • Accomplishes company goals by accepting ownership for accomplishing new and different requests.

What are the responsibilities of a restaurant general manager?

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