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This question is about technical support engineer.
What are the skills required for a technical support engineer?
The skills required for technical support engineers are usually technical support, customer service, and troubleshooting.
Because technical support engineers respond to customer issues and provide solutions, they should have good knowledge of software and hardware applications and have good analytical and problem-solving skills.
They diagnose system defects and process troubleshooting. They should also have strong communication skills to provide clear instructions to customers.
Overall, it's useful to have a good range of skills, especially balancing technical knowledge, analytical skills, and customer service.
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