This question is about customer experience statistics.

What do customers value the most in an experience?

By Zippia Team - Feb. 14, 2022

What customers value the most is a positive customer experience and personalization. A considerable 74% of customers have a chance of buying a product based on a positive CX alone, while 80% are more likely to buy when brands offer experiences personalized to them.

What do customers value the most in an experience?

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