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What does a UX researcher do?

By Zippia Team - May. 6, 2022

A UX researcher provides the data analysis that proves whether or not a product or program is satisfying the user's needs.

User Experience or UX researcher's duties include gathering information from users and then evaluating that data systematically to analyze whether or not the design is user-friendly and how to improve the customer's experience.

UX researchers use the information about how real people are interacting with the product or program in question and use that information to improve the user's experience.

While the term 'researcher' may seem vague, UX research encompasses the professional analysis and specific methods to determine how effective a product or program's user interface is and how customer satisfaction can be maintained and improved.

Sometimes this data is gathered through interviews, surveys, or questionnaires, where a researcher asks a user about their experience with the product or program.

What does a UX researcher do?

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