What is a courtesy clerk at Kroger?

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Zippia Team · Accepted Answer

A courtesy clerk at Kroger is responsible for ensuring customers have a positive shopping experience. Their duties include checking out and bagging items, carrying purchased goods to customers' cars, and keeping the store tidy, clean, and organized. You must be at least 16 years old to work as a courtesy clerk, and they earn $12.42 an hour, on average.

The main responsibility of a courtesy clerk at Kroger is to attend to customer complaints, needs, and questions throughout the day, either face-to-face or over the phone. Courtesy clerks may also have administrative duties, depending on the location.

They can assist customers in locating products in the store, search for product availability online, check prices or arrange carry-outs to customers' cars. During busier hours, a courtesy clerk may assist with bagging groceries or fill in as a cashier.

Other duties may include ordering cashier supplies, training new clerks, stocking and cleaning shelves, and updating a store's databases. Some courtesy clerks may also be expected to organize and clean register counters, retrieve shopping carts from parking areas and assist in other departments. Additional duties include:

Greet and welcome the customer in a polite and friendly manner.
Monitor the supply of bags at cash registers and replenish as needed.
Move misplaced items to their correct place and tidy shelves.
Gather returned items from customer service or check-out counters and return them to their appropriate places.

What is a courtesy clerk at Kroger?

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