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This question is about customer service agent salaries.

What is a good starting salary for a Customer Service Agent?

By Zippia Team - Feb. 15, 2022

A good starting salary for a customer service agent is $21,000 in the United States. That puts you in the 10th percentile of annual income for a customer service agent in the U.S., which is about what you would expect if you were new to the field. The average salary for customer service agents is $27,662, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a customer service agent can vary by state, as we show below.

What Is A Good Entry-Level Customer Service Agent Salary By State?

The following table shows how much an entry level customer service agent earns in each state. Zippia used data from the BLS, public records, and job postings to create these estimates.

StateStarting SalaryMonthly PayWeekly PayHourly Wage
Hawaii$31,000$2,583$596$14.9
Alaska$27,000$2,250$519$12.98
California$26,000$2,166$500$12.5
Arizona$24,000$2,000$461$11.54
Massachusetts$24,000$2,000$461$11.54
Washington$24,000$2,000$461$11.54
Colorado$23,000$1,916$442$11.06
Connecticut$23,000$1,916$442$11.06
District of Columbia$23,000$1,916$442$11.06
Maine$22,000$1,833$423$10.58
Texas$22,000$1,833$423$10.58
New Hampshire$22,000$1,833$423$10.58
Minnesota$22,000$1,833$423$10.58
Nevada$22,000$1,833$423$10.58
New York$22,000$1,833$423$10.58
New Jersey$22,000$1,833$423$10.58
Oregon$22,000$1,833$423$10.58
Maryland$22,000$1,833$423$10.58
Illinois$21,000$1,750$403$10.1
Rhode Island$21,000$1,750$403$10.1
Vermont$21,000$1,750$403$10.1
Utah$21,000$1,750$403$10.1
Wisconsin$20,000$1,666$384$9.62
Michigan$20,000$1,666$384$9.62
Kentucky$20,000$1,666$384$9.62
Idaho$20,000$1,666$384$9.62
Delaware$20,000$1,666$384$9.62
Missouri$20,000$1,666$384$9.62
Florida$20,000$1,666$384$9.62
North Carolina$20,000$1,666$384$9.62
Ohio$19,000$1,583$365$9.13
Alabama$19,000$1,583$365$9.13
North Dakota$19,000$1,583$365$9.13
Iowa$19,000$1,583$365$9.13
Indiana$19,000$1,583$365$9.13
Wyoming$19,000$1,583$365$9.13
Tennessee$19,000$1,583$365$9.13
Montana$19,000$1,583$365$9.13
Arkansas$19,000$1,583$365$9.13
Oklahoma$19,000$1,583$365$9.13
Pennsylvania$19,000$1,583$365$9.13
Nebraska$19,000$1,583$365$9.13
South Carolina$19,000$1,583$365$9.13
Georgia$19,000$1,583$365$9.13
New Mexico$19,000$1,583$365$9.13
Louisiana$18,000$1,500$346$8.65
South Dakota$18,000$1,500$346$8.65
Kansas$18,000$1,500$346$8.65
Virginia$18,000$1,500$346$8.65
Mississippi$17,000$1,416$326$8.17
West Virginia$16,000$1,333$307$7.69

What are The 10 Highest Paying Cities for Entry-Level Customer Service Agent Jobs?

We've identified 10 cities where the typical salary for an entry level customer service agent job is above the national average. Topping the list is Urban Honolulu, HI.

CityStarting SalaryMonthly PayWeekly PayHourly Wage
Urban Honolulu, HI$33,000$2,750$634$15.87
Los Angeles, CA$28,000$2,333$538$13.46
Boston, MA$27,000$2,250$519$12.98
Seattle, WA$27,000$2,250$519$12.98
Phoenix, AZ$26,000$2,166$500$12.5
Colorado Springs, CO$26,000$2,166$500$12.5
New York, NY$25,000$2,083$480$12.02
Baltimore, MD$25,000$2,083$480$12.02
Portland, ME$25,000$2,083$480$12.02
San Antonio, TX$25,000$2,083$480$12.02

What is a good starting salary for a Customer Service Agent?

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