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This question is about customer service agent salaries.
A good starting salary for a customer service agent is $21,000 in the United States. That puts you in the 10th percentile of annual income for a customer service agent in the U.S., which is about what you would expect if you were new to the field. The average salary for customer service agents is $27,662, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a customer service agent can vary by state, as we show below.
The following table shows how much an entry level customer service agent earns in each state. Zippia used data from the BLS, public records, and job postings to create these estimates.
State | Starting Salary | Monthly Pay | Weekly Pay | Hourly Wage |
Hawaii | $31,000 | $2,583 | $596 | $14.9 |
Alaska | $27,000 | $2,250 | $519 | $12.98 |
California | $26,000 | $2,166 | $500 | $12.5 |
Arizona | $24,000 | $2,000 | $461 | $11.54 |
Massachusetts | $24,000 | $2,000 | $461 | $11.54 |
Washington | $24,000 | $2,000 | $461 | $11.54 |
Colorado | $23,000 | $1,916 | $442 | $11.06 |
Connecticut | $23,000 | $1,916 | $442 | $11.06 |
District of Columbia | $23,000 | $1,916 | $442 | $11.06 |
Maine | $22,000 | $1,833 | $423 | $10.58 |
Texas | $22,000 | $1,833 | $423 | $10.58 |
New Hampshire | $22,000 | $1,833 | $423 | $10.58 |
Minnesota | $22,000 | $1,833 | $423 | $10.58 |
Nevada | $22,000 | $1,833 | $423 | $10.58 |
New York | $22,000 | $1,833 | $423 | $10.58 |
New Jersey | $22,000 | $1,833 | $423 | $10.58 |
Oregon | $22,000 | $1,833 | $423 | $10.58 |
Maryland | $22,000 | $1,833 | $423 | $10.58 |
Illinois | $21,000 | $1,750 | $403 | $10.1 |
Rhode Island | $21,000 | $1,750 | $403 | $10.1 |
Vermont | $21,000 | $1,750 | $403 | $10.1 |
Utah | $21,000 | $1,750 | $403 | $10.1 |
Wisconsin | $20,000 | $1,666 | $384 | $9.62 |
Michigan | $20,000 | $1,666 | $384 | $9.62 |
Kentucky | $20,000 | $1,666 | $384 | $9.62 |
Idaho | $20,000 | $1,666 | $384 | $9.62 |
Delaware | $20,000 | $1,666 | $384 | $9.62 |
Missouri | $20,000 | $1,666 | $384 | $9.62 |
Florida | $20,000 | $1,666 | $384 | $9.62 |
North Carolina | $20,000 | $1,666 | $384 | $9.62 |
Ohio | $19,000 | $1,583 | $365 | $9.13 |
Alabama | $19,000 | $1,583 | $365 | $9.13 |
North Dakota | $19,000 | $1,583 | $365 | $9.13 |
Iowa | $19,000 | $1,583 | $365 | $9.13 |
Indiana | $19,000 | $1,583 | $365 | $9.13 |
Wyoming | $19,000 | $1,583 | $365 | $9.13 |
Tennessee | $19,000 | $1,583 | $365 | $9.13 |
Montana | $19,000 | $1,583 | $365 | $9.13 |
Arkansas | $19,000 | $1,583 | $365 | $9.13 |
Oklahoma | $19,000 | $1,583 | $365 | $9.13 |
Pennsylvania | $19,000 | $1,583 | $365 | $9.13 |
Nebraska | $19,000 | $1,583 | $365 | $9.13 |
South Carolina | $19,000 | $1,583 | $365 | $9.13 |
Georgia | $19,000 | $1,583 | $365 | $9.13 |
New Mexico | $19,000 | $1,583 | $365 | $9.13 |
Louisiana | $18,000 | $1,500 | $346 | $8.65 |
South Dakota | $18,000 | $1,500 | $346 | $8.65 |
Kansas | $18,000 | $1,500 | $346 | $8.65 |
Virginia | $18,000 | $1,500 | $346 | $8.65 |
Mississippi | $17,000 | $1,416 | $326 | $8.17 |
West Virginia | $16,000 | $1,333 | $307 | $7.69 |
We've identified 10 cities where the typical salary for an entry level customer service agent job is above the national average. Topping the list is Urban Honolulu, HI.
City | Starting Salary | Monthly Pay | Weekly Pay | Hourly Wage |
Urban Honolulu, HI | $33,000 | $2,750 | $634 | $15.87 |
Los Angeles, CA | $28,000 | $2,333 | $538 | $13.46 |
Boston, MA | $27,000 | $2,250 | $519 | $12.98 |
Seattle, WA | $27,000 | $2,250 | $519 | $12.98 |
Phoenix, AZ | $26,000 | $2,166 | $500 | $12.5 |
Colorado Springs, CO | $26,000 | $2,166 | $500 | $12.5 |
New York, NY | $25,000 | $2,083 | $480 | $12.02 |
Baltimore, MD | $25,000 | $2,083 | $480 | $12.02 |
Portland, ME | $25,000 | $2,083 | $480 | $12.02 |
San Antonio, TX | $25,000 | $2,083 | $480 | $12.02 |
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