What is a quality analyst's job description?

Quality analysts work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermined quality guidelines. They are responsible for ensuring that the end product meets the minimum quality standards is fully functional and user-friendly.

Common descriptions found in a job description for a quality analyst include:

• Develop and execute test plans to ensure that all objectives are met.

• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.

• Identify and remedy defects within the production process.

• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.

• Compile and analyze statistical data.

• Ensure that user expectations are met during the testing process.

• Draft quality assurance policies and procedures.

• Investigate customer complaints and product issues.

• Ensure ongoing compliance with quality and industry regulatory requirements.