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This question is about what a busboy/waiter does.
Rolling silverware and folding napkin clothes is an example of side work in a restaurant that might be done by servers, busboys, hosts, or other restaurant workers. This often involves rolling the silverware into a cloth napkin.
Side work in a restaurant refers to specific tasks that must be completed by serving staff, or other restaurant employees, in addition to their primary responsibilities.
Here are some other common examples of side work in a restaurant:
Refilling condiments
Restaurants often have a variety of condiments on their dining tables. Common examples include salt and pepper, hot sauce, and sugar. Workers must refill these items when they are low.
Restocking and cleaning restrooms
Various restaurant employees often have to make sure that the establishment's bathrooms are clean and restocked with essential items, like paper towels or toilet paper.
Sweeping and mopping
This form of side work might happen when there is a spill, but also might just be done consistently just to make sure the floors are clean and free of debris.
Preparation of certain food items
Restaurant employees often have to prepare simple food items to free up the kitchen staff for more complex dishes, this might include items like salads or desserts.
Setting up or breaking down tables and chairs
During the opening period, staff might be required to set up tables and chairs, and during the closing, they might be required to break these items down.
Organizing and cleaning the kitchen
Kitchen staff and other personnel, such as busboys, can have side work involving cleaning and organizing the kitchen of a restaurant.

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