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Nursing case management is the coordination of care for individuals and families in need of health and medical services. It involves assessing and developing a plan to meet the patient's needs while also monitoring progress and outcomes. Nursing case managers seek to ensure that quality care is provided cost-effectively and that patient goals are met.
Nurse care management refers to a comprehensive suite of services and activities that help patients with chronic or complex conditions manage their health. Care management's overarching goal is to improve patient health.
To get there, the model also aims to improve care coordination, reduce hospital visits and boost patient engagement. Care management software can significantly help healthcare providers meet those goals.
Tips for improving nurse case management
Develop a comprehensive plan of care: As part of the case management process, it is important to develop a comprehensive plan of care for each patient. This plan should include short-term and long-term goals, as well as a timeline for achieving those goals. It should also include recommendations from other healthcare professionals, such as physicians or therapists, who are involved in the patient's care.
Monitor progress: Once the plan of care is established, it is important to monitor the patient's progress and adjust the plan as needed. This may involve tracking the patient's progress towards meeting their short-term and long-term goals, as well as assessing any changes in the patient's condition that could affect their care.
Coordinate care: Nursing case management involves coordinating care among the various healthcare professionals involved in the patient's care. This includes communicating with physicians, therapists, and other healthcare professionals to ensure that each patient is receiving the most effective care possible.
Advocate for the patient: Nursing case management also involves advocating for the patient. This includes advocating for the patient's rights and ensuring that they are receiving the best possible care. It also involves educating the patient, their family, and other healthcare professionals on the patient's condition and treatment plan.
Utilize resources: As part of the case management process, it is important to utilize resources that can help the patient and their family. This may include community resources, such as support groups or financial assistance, as well as resources within the healthcare system, such as referrals to specialty providers or additional services.

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