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What is outside sales vs. inside sales?

By Zippia Team - Nov. 2, 2021

The difference between outside sales and inside sales lies in the sales approach. Outside sales representatives travel and meet customers in person, whereas inside sales representatives largely use the phone and email to sell remotely.

Outside sales representatives travel outside of the office setting to contact and service new and existing customers. They present new products and maintain relationships already established.

These representatives have a fluctuating schedule and seldom operate from a home base or office. Outside representatives typically work for larger companies and earn a base salary before a commission of approximately $77,000 per year.

Inside sales representatives, on the other hand, report to a specific workplace or office. Their primary means of communication are the phone and email. These sales reps seek new customers through leads and cold calling.

An inside sales representative with several years of experience earns an average base salary of approximately $64,000 annually.

What is outside sales vs. inside sales?

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