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This question is about what a manager does.
What is soft skills training for employees?
Soft skills training for employees is training that involves employees' comprehensive social abilities. Soft skills training involves developing and honing an employee's skills in dealing with people, rather than any technical or hard skills.
Soft skills training most commonly focuses on skills like:
Problem-solving
Teamwork
Leadership
Collaboration
Relationship-building
Communication
Time management
Team collaboration
Analysis
Problem-solving
Soft skills can have a major impact on the growth of a business. While the necessity of hard skills is more and more common in this digital landscape, soft skills are still vital to a company's culture and success.
Here are some ways soft skills training can benefit organizations:
Higher employee retention rate and lower employee turnover rate
Improved and efficiency-based customer service
More adaptive and versatile approach to sales
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