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This question is about receptionist.
What is the email etiquette CC hierarchy?
The email etiquette CC hierarchy organizes the formal protocol for who to include in an email, including who to copy and who to reply to. At the end of the day, email etiquette concerning CC hierarchy simply asks the question "who to place first in the CC field of an email". Some professionals prefer to list recipients in descending order of importance in the company, placing the highest position first.
This comes in handy when adding a new person to the email thread. For example, sometimes you'll need to add or remove a recipient from an email thread. That's fine as long as everyone knows what's going on. Include a note saying "I'm adding John from accounts to this email to help us understand the finances," or "I'm removing Jane from sales because I realize this isn't a sales matter."
The email etiquette CC hierarchy is as follows:
Primary Recipient: This is the person who the email is intended for.
Carbon Copy (CC): These are the people who should be kept informed of the conversation but are not necessarily required to take action.
Blind Carbon Copy (BCC): These are the people who should not be included in the conversation or know who else is on the email thread.
Reply All: This is when the primary recipient, CCs, and BCCs all receive a reply.
Reply To Sender: This is when only the sender of the email receives the reply.
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