This question is about retail statistics.

What is the future of the retail industry?

By Zippia Team - Jun. 29, 2022

The future of the retail industry is online. While online shopping is expected to grow in popularity, brick-and-mortar shops won't be disappearing anytime soon. Physical stores still account for 87% of all sales, which is still predicted to be 72% by 2024.

However, we can expect to see more curbside pickup and BOPIS options going forward. Believe it or not, before the COVID-19 pandemic, only 4% of retailers offered curbside pickup. From 2020 to 2021 alone, the number of retailers offering curbside pickup has increased by 44%.

What is the future of the retail industry?

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