What is the hiring process at Total Quality Logistics?

The hiring process at Total Quality Logistics is arduous and multifaceted. It involves multiple steps, including several phone screening, assessment tests, and interview rounds. The entire hiring process can take anywhere from one to two months, depending on the location and position.

Application Process

Visit the career webpage for Total Quality Logistics to see open positions and to read job descriptions. To apply for a position, you must first need to create an account with a username and password.

This takes approximately ten minutes to complete and requires you to upload a resume and optional cover letter. Be prepared to answer some questions related to your schedule and desired pay rate.

Phone Screening

It is not unusual for a candidate to have three rounds of phone interviews before being invited to come on-site for a full day or half-day interview event. The first interview is with an HR recruiter and is around 20 to 30 minutes.

This is a getting-to-know-you interview for both you and them and is described as being causal in nature. The second interview is with one or two hiring managers and takes a deeper dive into your resume and qualifications. It's also a great chance to learn more about the team and department you would be working in.

The third interview may involve potential teammates or the hiring manager and HR recruiter and takes place after a candidate has completed their assessment testing and may involve a video interview.

Assessment Testing

On average, candidates take anywhere from four to six assessment tests. Some of these tests involve your memory and ability to memorize, for example, the location of all 50 states. Other questions are logic puzzles and brain teasers.

Depending on the position, you may also be given homework to complete, such as a case study or completing a series of data analytics or coding exercises.

Interview Rounds:

If a candidate passes their phone screenings and assessment tests, then the next step is to come on-site for a half or full day of interviews. These interviews may include one-on-ones or group panels. They also typically include a team lunch and time to tour the facility and meet various department heads and the members of the leadership team.

Common Total Quality Logistics interview questions include:

• How to resolve conflicts between individual contributors (specific example)?

• Technical background, coding experience?

• Leadership style, how many direct reports have you managed?

• What challenges did you have in your life?

• How did you improve yourself?

• How would your coworkers describe you in three words?

• What are you most passionate about?

• What do you have to bring to this role if hired?

• What is the key ingredient to making good investments?