What is the role of an assistant store manager?

Question

Zippia Team · Accepted Answer

The role of an assistant store manager is to assist in the day-to-day operations of the store. This role can include supervising employees, communicating with and helping customers, and carrying out directives given by the manager and the store owner.

Common roles of an assistant store manager include:

Assisting the store manager in daily business operations, human resources, customer service, and merchandising
Coordinating, monitoring, and reporting on daily operations
Recruiting, training, and supervising employees
Managing employee schedules, conducting performance reviews, and enforcing disciplinary actions
Monitoring and maintaining suitable store inventory levels
Assisting with the development of new sales and recruitment strategies
Ensuring the store environment complies with health and safety regulations
Maintaining a clean, organized, and aesthetically pleasing storefront
Resolving customer complaints and concerns promptly
Ensuring that store policies and procedures are followed