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This question is about call center representative demographics.
What percentage of Call Center Representatives are female?
74.7% of call center representatives are female in the United States. This is 0.4 percentage points higher than last year. Additionally, the percentage of female call center representatives has decreased by -1.2 percentage points since 2010. That means there are a total of 311,639 female call center representatives in the U.S. and 105,549 male call center representatives in the United States. Note that Zippia's estimate accounts only for the 417,188 people with the specific job title of call center representative and doesn't include grouping similar job titles, or people with potentially similar credentialing.
Percent Of Female Call Center Representatives By Year
| Year | Female Call Center Representatives | Male Call Center Representatives | Percentage Female Call Center Representatives | Percentage Male Call Center Representatives | |
| 2019 | 12,472 | 4,234 | 74.7% | 25.3% | |
| 2018 | 14,144 | 4,897 | 74.3% | 25.7% | |
| 2017 | 12,792 | 4,698 | 73.1% | 26.9% | |
| 2016 | 12,276 | 4,422 | 73.5% | 26.5% | |
| 2015 | 11,990 | 4,211 | 74.0% | 26.0% | |
| 2014 | 11,760 | 4,151 | 73.9% | 26.1% | |
| 2013 | 11,498 | 3,966 | 74.4% | 25.6% | |
| 2012 | 11,069 | 3,742 | 74.7% | 25.3% | |
| 2011 | 10,605 | 3,346 | 76.0% | 24.0% | |
| 2010 | 10,766 | 3,419 | 75.9% | 24.1% |
Additionally, female call center representatives tend to be older than male call center representatives. The average age of a female call center representative is 41.9, while the average age of a male call center representative is 38.4.
While the majority of U.S. call center representatives are female in 2022, there are still some occupations where males dominate. For example, 81% of auto service advisor are male. On the other hand, some call center representative jobs are dominated by females. 91% of loan secretary, for instance, are female.
Like most jobs, there's a gender pay gap among call center representatives. The average male call center representative earns an average annual salary of $28,607, while the average female call center representative earns an average annual income of $27,977, meaning female call center representatives make 98 cents for every dollar a man earns.
What Percentage Of Call Center Representatives Are Female FAQ
Are call center representatives jobs male or female dominated?
Call Center Representative jobs are female dominated. 74.7% of call center representatives are female and 25.299999999999997% of call center representatives are male in the United States.
How has the number of female call center representatives changed over time?
The number of female call center representatives has decreased by -1.2% since 2010. In 2010, there were 75.9% female call center representatives and the latest data shows that there are 74.7% female call center representatives in the U.S.
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