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This question is about customer care representative demographics.
What percentage of Customer Care Representatives are female?
69.3% of customer care representatives are female in the United States. This is 0.4 percentage points higher than last year. Additionally, the percentage of female customer care representatives has decreased by -1.4 percentage points since 2010. That means there are a total of 562,293 female customer care representatives in the U.S. and 249,098 male customer care representatives in the United States. Note that Zippia's estimate accounts only for the 811,391 people with the specific job title of customer care representative and doesn't include grouping similar job titles, or people with potentially similar credentialing.
Percent Of Female Customer Care Representatives By Year
| Year | Female Customer Care Representatives | Male Customer Care Representatives | Percentage Female Customer Care Representatives | Percentage Male Customer Care Representatives | |
| 2019 | 11,572 | 5,134 | 69.3% | 30.7% | |
| 2018 | 13,110 | 5,931 | 68.8% | 31.2% | |
| 2017 | 11,818 | 5,672 | 67.6% | 32.4% | |
| 2016 | 11,354 | 5,344 | 68.0% | 32.0% | |
| 2015 | 11,105 | 5,096 | 68.5% | 31.5% | |
| 2014 | 10,888 | 5,023 | 68.4% | 31.6% | |
| 2013 | 10,659 | 4,805 | 68.9% | 31.1% | |
| 2012 | 10,272 | 4,539 | 69.4% | 30.6% | |
| 2011 | 9,878 | 4,073 | 70.8% | 29.2% | |
| 2010 | 10,024 | 4,161 | 70.7% | 29.3% |
Additionally, female customer care representatives tend to be older than male customer care representatives. The average age of a female customer care representative is 41.9, while the average age of a male customer care representative is 38.4.
While the majority of U.S. customer care representatives are female in 2022, there are still some occupations where males dominate. For example, 81% of auto service advisor are male. On the other hand, some customer care representative jobs are dominated by females. 91% of loan secretary, for instance, are female.
Like most jobs, there's a gender pay gap among customer care representatives. The average male customer care representative earns an average annual salary of $32,302, while the average female customer care representative earns an average annual income of $31,732, meaning female customer care representatives make 98 cents for every dollar a man earns.
What Percentage Of Customer Care Representatives Are Female FAQ
Are customer care representatives jobs male or female dominated?
Customer Care Representative jobs are female dominated. 69.3% of customer care representatives are female and 30.700000000000003% of customer care representatives are male in the United States.
How has the number of female customer care representatives changed over time?
The number of female customer care representatives has decreased by -1.4% since 2010. In 2010, there were 70.7% female customer care representatives and the latest data shows that there are 69.3% female customer care representatives in the U.S.
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