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What qualifications do you need to be a customer service assistant?

By Zippia Team - Feb. 10, 2022

To be a customer service assistant, you need good customer service skills.

In addition to this, the following is almost always expected:

  • Attention to detail

  • Ability to manage stress and work well under pressure

  • Ability to work as a member of a team

  • Excellent communication skills

No education aside from a high school diploma is required in most circumstances.

What qualifications do you need to be a customer service assistant?

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