This question is about customer service associate and what a customer service associate does.

What skills does a customer service associate need?

By Zippia Team - Oct. 12, 2021

The skills that a customer service associate needs include communication, adaptability, and professionalism.

Other skills that a customer service associate needs are:

Dealing directly with customers to resolve problems
Communication skills
Adaptable to work with different individuals with different concerns
Ability to work professionally by conveying information to customers in a professional manner
Ability to be prompt and courteous to effectively address the needs of the customer

What skills does a customer service associate need?

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