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This question is about customer service associate and what a customer service associate does.
The skills that a customer service associate needs include communication, adaptability, and professionalism.
Other skills that a customer service associate needs are:
Dealing directly with customers to resolve problems
Adaptable to work with different individuals with different concerns
Ability to work professionally by conveying information to customers in a professional manner
Ability to be prompt and courteous to effectively address the needs of the customer
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