Why do you want to work in customer success?

"I want to work in customer success because I am passionate about helping customers succeed, I am a highly sociable person who enjoys building and maintaining relationships, and the idea of driving business growth for this company excites me" is a good answer to this interview question.

Emphasizing your commitment to customer satisfaction and retention also reveals your commitment to the business's success and growth, so be sure to discuss this in your answer. You should also highlight other interests in this field, such as upselling, cross-selling, generating word-of-mouth referrals, and other sales and customer success strategies.