Customer Service Representative
Buffalo Grove, IL job
HP Tuners LLC is a global leader in the automotive aftermarket, developing hardware and software for vehicle calibration.
The position promptly and professionally handles the most basic, routine customer service inquiries and problems through effective communication and problem-solving skills.
This position reports to the Sales Operations Manager.
This position is a first shift, Monday through Friday, onsite in Buffalo Grove with no remote work availability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Respond promptly and professionally to customer inquiries, via phone, email, and chat, providing accurate information regarding products, services, and policies.
· Investigate and resolve the most basic customer complaints or issues effectively, ensuring a high standard of service and satisfaction while adhering to company policies and procedures.
· Assist customers with order placement, tracking, and returns, ensuring accuracy and efficiency throughout the order lifecycle.
· Document customer interactions in our CRM system, including details of inquiries, complaints, and actions taken to maintain clear records for future reference and analysis.
· Ensure accurate data entry and processing of transactions in all systems.
· Proactively identify ways to avoid the recurrence of customer issues by regularly improving processes, technical articles, and procedures.
· Maintain up-to-date knowledge of company products, services, and promotions to provide accurate information and recommendations enabling customers to make informed decisions.
· Work with other team members to gather customer feedback and report trends or recurring issues to management to help improve service quality and operational processes.
· Additional responsibility as business needs dictate.
Requirements
Education and Experience
· Typically require a high school diploma, GED, or combination of 0-2 years of work experience and skill development in customer service, preferably in the after-market car industry or automotive-related industry.
· Assume responsibility for the most basic issues and problems while continuously improving skill base and referring complex issues to higher-level staff.
· Perform work effectively under direct supervision.
· Novice computer skills including experience with Microsoft Office Suite.
· Knowledge of the automotive aftermarket industry is preferable.
Technical Skills/Competencies
· Customer Inquiry Response: Communicate effectively with customers via phone, email, and chat to provide accurate product and service information.
· Investigation and Resolution: Identify and resolve customer complaints/issues while adhering to company policies and maintaining customer satisfaction.
· Order Management and Processing: Assist customers in placing, tracking, and returning orders while ensuring accuracy throughout the process.
· CRM System Documentation: Log customer interactions, inquiries, and resolution in the CRM system to maintain clear records for future reference.
· Data Entry and Transaction Processing: Input and process transactions accurately within company systems.
· Process Improvement and Technical Documentation: Identify opportunities to enhance customer support processes and contribute to improved technical documentation.
· Product and Service Knowledge Maintenance: Stay informed on company products, services, and promotions to provide accurate recommendations.
· Customer Feedback Collection and Reporting: Gather customer feedback and report trends to management to improve service quality and operations.
· Microsoft Office Suite: Word, Excel, PowerPoint, Outlook.
Non-Technical Skills/Competencies
· Communication: Communicate clearly on multiple platforms/mediums (verbal, written, email, video calls, etc.).
· Interpersonal Skills: Build and maintain strong relationships through effective communication, collaboration, and emotional intelligence.
· Professionalism: Maintain professionalism in all interactions.
· Continuous Learning: Willingness to learn and grow to develop greater customer management/relationship skills.
· Teamwork: Collaborate with others to foster teamwork to drive results and create a positive team environment.
· Time Management: Prioritize workload with an attention to detail and willingness to complete responsibilities in a timely and efficient manner.
· Problem-solving: Exhibit problem-solving abilities, while quickly and effectively identifying and resolving customer concerns.
· Work Independently: Act as a self-starter who can work independently while meeting goals/deadlines.
· Detail-oriented: Assess work with a keen attention to detail.
· Multi-tasking: Manage multiple tasks efficiently.
Please Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of HP Tuners.
Physical Requirements
Working Conditions: While performing the duties of this job, the employee is regularly required to reach, carry items from one area to another, speak professionally, politely and actively listen.
Compensation and Benefits
At HP Tuners LLC, we understand that compensation plays a key role when considering a new opportunity. We are dedicated to ensuring fair pay for all employees and continually work towards greater transparency in our compensation practices. The estimated base hourly range for this position is $19.00 to 21.00 per hour, with actual pay determined including factors such as location, skills, experience, and other relevant considerations. This position also qualifies for a discretionary bonus and a complete benefits package, including medical, dental, vision, life, and disability coverage, paid time off (PTO), and a 401(k) program with employer matching.
HP Tuners LLC is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class. HP Tuners LLC does not use AI (Artificial Intelligence) to make decisions in the hiring process. If AI (Artificial Intelligence) is utilized, HP Tuners LLC will include a disclaimer in the relevant job posting.
Associate Business Transformation Consultant Intern 2026
Chicago, IL job
Introduction A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your role and responsibilities
During your internship, you can enhance your knowledge and gain professional experience by working on client projects. This role provides an exceptional opportunity to acquire new skills, gain insights into diverse industries, and embrace novel challenges for your future career.
At IBM, we prioritize continuous learning, skill development, and personal growth within a culture of coaching and mentorship. As an intern, you'll experience this culture and could advance to our full-time Associates program based on results and performance
Work experiences you could be exposed to:
* Market Dynamics: Immersing yourself in primary research and collaborate with dynamic teams assisting clients in navigating market trends and refining competitive strategies.
* Operational Excellence: Support operational improvement by designing models for a seamless client experience, contributing to heightened efficiency and effectiveness in operational processes.
* Stakeholder Engagement: Support workshops, meetings, and interviews to understand and document requirements collaborating with diverse teams to capture and synthesize essential information.
* Project Exposure: Gain hands on experience with transformation teams, enterprise-wide data integrations, and other initiatives. Contribute to your team's work by translating technical concepts into client-relevant terms and drive adoption of the KPI impact with key client stakeholders.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* Currently pursuing a university degree with a track-record of academic success
* Strong interpersonal skills that enhance collaboration and relationship building, while also managing dynamic workloads in an agile environment
* Have initiative and passion to actively seek new knowledge and improve skills while embracing a growth mindset to assimilate diverse viewpoints
* Demonstrate leadership experience and ability to communicate effectively through active listening; while also be willing to adapt and have a readiness to take ownership of tasks and challenges
* Interest in one or more of the following types of consulting: strategy, business transformation, or experience.
* Willingness to travel as needed
Preferred technical and professional experience
* Can understand clients' needs and challenges, applying a creative and logical approach to identify solutions
* Demonstrate foundational quantitative analysis skills and ability to develop data driven recommendations
* A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
* Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
These positions are anticipated to begin in summer 2026. We have positions open in these locations:
* Atlanta, GA
* Austin, TX
* Cambridge, MA
* Chicago, IL
* Houston, TX
* New York, NY
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role.
We consider qualified applicants with criminal histories, consistent with applicable law.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Brand Technical Specialist- Entry Level Sales Program 2026
Chicago, IL job
**Introduction** Technology Sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell' we're looking for recent graduates who want to combine their technical interests and education with the people skills needed to prospect and co-create with customers, partners, and colleagues on solutions to our clients' most complex business challenges.
In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise, we need to be great with people - to empathize, understand, and collaborate on technical solutions that will improve lives all over the world.
A Brand Technical Specialist role within IBM means you're providing clients with the heartbeat of their digital enterprise. A subject matter expert on a solution that's secure, reliable, scalable, sustainable, and can integrate with hybrid cloud and AI, you'll be co-creating with colleagues and clients to deliver the engine that sits at the centre of their digital transformation's success.
IBM's comprehensive onboarding and industry leading learning culture will set you up for positive impact and success, whilst ongoing development will continually advance your career. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds - always willing to help and be helped- as you apply passion to work that will compel our clients to invest in IBM's products and services.
**Your role and responsibilities**
As a Brand Technical Specialist, you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business.
Your primary responsibilities will include, but not be limited to:
* Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals.
* Developing Proposals: Build propositions for clients to grow their businesses by solving strategic and tactical business problems with IBM's proven technology solutions.
* Delivering Proof of Concepts: Deliver proof of concepts and simplify complex technical subjects for client education.
* Defining and Detailing IBM Solutions: Design feasible IBM solutions that complement and enhance clients' existing tech stacks.
* Sales Prospecting: Apply IBM's sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) - this includes a considerable amount of cold calling.
* Supporting Teams for Sales Opportunities: Provide support to your team of Business Development and technical colleagues to identify and create up-/cross-sell opportunities within your assigned territory.
To be successful in this role, you will need:
* Confidence to contact and engage potential new customers and deliver an elevated experience.
* Motivation to achieve sales, business objectives and high client satisfaction.
* Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities.
* Embrace curiosity and a growth mindset.
*
You may work with any of the following technologies: Data, Artificial Intelligence, Automation, Cloud, Security or Systems Hardware.
Opportunities are available in: Austin, TX, Atlanta GA, Boston MA, Chicago IL, Dallas TX, New York NY, Raleigh NC, San Francisco CA, Costa Mesa, CA and Washington DC.
Approximately 25% travel may be required in this role, based on client needs and needs of the business.
~ IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
**Required technical and professional expertise**
* Technical Education: B.S. or M.S. in Computer Science, Data Science, Engineering, Information Systems, or equivalent technical experience.
* Client Focused: Asks open-ended questions and understands needs to address business challenges.
* Tech Savvy: Conversant about technology, latest industry trends and how it is being applied to address business challenges.
* Team Player: Demonstrates team collaboration and can navigate different communication styles.
* Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
* Self-Starter: Motivated to work with clients and can lead projects independently.
**Preferred technical and professional experience**
* Programming coursework or experience a plus.
* Prior work experience in client sales or service.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Associate Data Scientist 2026
Chicago, IL job
Introduction In this role, you will join IBM Consulting via our world-class Associates Program for university hires. As an Associate Data Scientist at IBM Consulting, you will have the opportunity to work with a diverse range of clients worldwide. Our clients' technical and business needs are constantly evolving. We're hiring inspired, talented individuals who believe no problem is too big to solve.
We focus on your professional development through ongoing learning, mentorship, development of technical skills, and continuous personal growth, all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential, the IBM Consulting Associates Program is for you.
A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your role and responsibilities
As an Associate Data Scientist at IBM, you will work to solve business problems using leading-edge and open-source tools such as Python, R, and TensorFlow, combined with IBM tools and our AI application suites. You will prepare, analyze, and understand data to deliver insight, predict emerging trends, and provide recommendations to stakeholders. In your role, you may be responsible for:
* Implementing and validating predictive and prescriptive models, creating and maintaining statistical models with a focus on big data and incorporating machine learning techniques in your projects
* Writing programs to cleanse and integrate data in an efficient and reusable manner
* Working in an Agile, collaborative environment, partnering with other data scientists, engineers, consultants, and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviors
* Communicating with internal and external clients to understand and define business needs and appropriate modeling techniques to provide analytical solutions.
* Evaluating modeling results and communicating the results to technical and non-technical audiences.
These positions are anticipated to start in 2026. We have positions open in these locations:
* Atlanta, GA
* Austin, TX
* Chicago, IL
* Houston, TX
* New York, NY
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* Strong fundamentals in Mathematics and Computer Science (algorithms)
* You're proficient in least one of the statistical programming languages, such as R, Python, Scala, SAS, SPSS, or Matlab
* You have a basic understanding of or experience with predictive/prescriptive modeling skills
* You have strong technical and analytical abilities, a knack for driving impact and growth, and some experience with programming/scripting in a language such as Java or Python
* You're great at solving problems by looking at things differently, debugging, troubleshooting, and designing and implementing solutions to complex technical issues
* Willingness to travel up to 100%
Preferred technical and professional experience
* You thrive on teamwork and have excellent verbal and written communication skills.
* You have a basic understanding of Cloud (AWS, Azure, etc.)
* Familiarity with constructing usable data sets from multiple structured and unstructured data sources
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
* Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
* Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
* Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
* Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
* Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
2026 Intern Conversion
Chicago, IL job
**Introduction** As you have witnessed during your IBM experience, at IBM we have an amazing opportunity to transform the world with technology. By using the vast amounts of information available today to identify new patterns and make new discoveries. Join the forward-thinking teams at IBM solving some of the world's most complex problems - there is no better place to grow your career!
**Your role and responsibilities**
This position is for intern to full time conversions for starts in January 2026 and later. By applying to this position, you are applying to the same role for which you were a co-op or intern at IBM in 2025.
**Required technical and professional expertise**
Successful completion of a 2025 IBM Co-op or Internship
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Platform Engineer Intern - Entry Level Sales Program 2026
Chicago, IL job
**Introduction** Technology sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell', we're looking for undergraduate and graduate students who want to combine their technical interests and education with the people skills needed to prospect and co-create with customers, partners, and colleagues on solutions to our clients' most complex business challenges.
In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise, we need to be great with people - to empathize, understand, and collaborate on technical solutions that will improve lives all over the world.
This is a summer 2026 position. As a Platform Engineer intern within Client Engineering, you'll be a key player in a multi-disciplinary team made up of Architects, AI Engineers, Designers, and Business Technology Leaders. The brightest and creative minds collaborating with clients as one team and contributing to experiential working sessions and builds. The outputs of which produce pilots that lead to deployment of enterprise-scale solutions at start-up speed.
IBM's Sales Internship Program culture will set you up for positive impact and success, whilst ongoing development will continually advance your skills. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds - always willing to help- as you apply passion to work that will compel our clients to invest in IBM's products and services.
**Your role and responsibilities**
As a Platform Engineer intern within IBM Client Engineering, you'll help deliver unique client co-creation experiences to accelerate their transformation. You'll be involved in all aspects of integrated solutions, from identifying requirements to make technical decisions that impact the business case. Your role will be to work with cross-functional teams to realize the full potential of our hybrid cloud and AI solutions and prove business value to our clients.
Your primary responsibilities will include, but not be limited to:
* Cloud Expertise: Leverage contemporary hybrid cloud skills (ex. AI, analytics, DevOps, DevSecOps, IaC, security, networking, and storage) with deep industry expertise and understanding of your dedicated set of clients' businesses.
* Value Communication: Define and communicate the differentiated value of IBM's technology both technically and commercially.
* Technical Leadership: Participate in client sessions that include a broad range of public and hybrid cloud technologies, such as Red Hat OpenShift, IBM Cloud Paks, and Kubernetes.
* Solution Support: Support the solutions architecture plan and be a hands-on "builder" in client-facing engagements. Advise on solution architecture to align with platform best practices and focus on our clients' target environment to ease transition to deployment.
* Transition to Deployment: Provide a seamless transition to our clients by working with deployment teams to transition, or perform, the production deployment platform assets and information.
To be successful in this role, you will need:
* Confidence to contact and engage potential new customers and deliver an elevated experience.
* Motivation to achieve sales, business objectives and high client satisfaction.
* Strong analytic, problem solving, and troubleshooting skills combined with an agile process.
* Embrace curiosity and a growth mindset.
This position requires you to be in one of the following IBM offices: Atlanta GA, Austin TX, Chicago IL, Dallas TX, New York NY, Raleigh NC, San Francisco CA, and Washington DC.
Readiness to travel up to 50% annually.
~ IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
**Required technical and professional expertise**
* Actively Enrolled: Registered undergraduate or graduate university student.
* Education: Seeking B.S. or M.S. degree in Computer Science, Computer/Electrical Engineering, Information Systems or equivalent technical degree/experience.
* Programming: Working knowledge in at least one common cloud native programming language (Java, Python, HCL, Rust, Ansible, or language in similar discipline.)
* Tech Savvy: Conversant about cloud technology, latest industry trends and how it is being applied to address business challenges.
* Team Player: Demonstrates team collaboration and can navigate different communication styles.
* Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
* Self-Starter: Growth mindset, motivated to work with clients and can lead projects independently.
**Preferred technical and professional experience**
* Experience in deploying and operating solutions on AWS, Azure, IBM Cloud, or Google Cloud.
* Relevant technical certifications (e.. CNCF, AWS, IBM Cloud, Azure, Google Cloud, DevOps).
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Account Executive | Large Enterprise | Chicago
Chicago, IL job
What you'll do:
Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
Quota responsibility of $800,000+ of contract value within a territory of major client accounts
Mastery and consistent execution of Gartner's sales methodology
Account planning and territory management
Managing forecast accuracy on a monthly/quarterly/annual basis
Maintaining competitive knowledge and focus
In-depth knowledge of Gartner's products and services
What you'll need:
5-8 years of experience with proven consultative sales, preferably in high technology (services, software, or consultative environment), with evidence of prior success in Sales
Strong demonstration of intellect, drive, executive presence and sales acumen
Proven experience building excellent client relationships at C-level within large enterprise organisations
Strong computer proficiency and presentation skills
Knowledge of the full life cycle of the sales process
Bachelor's or master's degree - desired
#LI-DC8
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 101,000 USD - 148,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at ***************** or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:101414
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Auto-ApplyUser Experience Designer
Buffalo Grove, IL job
HP Tuners LLC is a global leader in the automotive aftermarket, developing software and hardware for the best tuning and diagnostics solutions. To support our continual growth, we are expanding our team with the addition of a User Experience Designer.
The User Experience Designer will be responsible for creating intuitive, engaging, and seamless user experiences for our digital products. The User Experience Designer will collaborate closely with product managers, developers, and stakeholders to design user interfaces and experiences that will help HP Tuners meet our business goals.
This position reports to the Product Manager, Motorsports. This position requires a minimum of 4-days onsite work in Buffalo Grove, Illinois.
Essential Duties and Responsibilities
· Creates intuitive, creative and highly usable solutions for a variety of product design challenges, including mobile desktop and hardware interfaces in a timely and organized manner.
· Leads the design process for new experiences and improvements to existing experiences.
· Balance innovation with user familiarity, leveraging established patterns and considering expectations shaped by current UI trends. Conduct user research, interviews, surveys, and usability testing to understand user needs, pain points, and behaviors.
· Develop wireframes, prototypes, story boards and user flows to communicate research and design ideas clearly and efficiently.
· Apply user-centered design principles and industry best practices to create engaging user experiences across web and mobile platforms.
· Work closely with cross-functional teams, including product managers, developers, and other stakeholders to ensure designs align with product vision and technical feasibility.
· Contribute to and maintain design systems, ensuring consistency across products and platforms.
· Plan and execute usability tests to gather feedback and iterate on designs based on user insights.
· Stay updated on the latest UX trends, tools, and best practices to continuously improve our design processes and user experience.
· Understand product specifications and user psychology and predict which might work for both.
Requirements
Skills and Qualifications
· Bachelor's or advanced degree Human Factors, Interactive Design, Visual Design or an equivalent degree focused on user centered design principles.
· Excellent academics usually with a GPA greater or equal to 3.0
· Prior experience in the aftermarket car and/or automotive industry is highly preferred.
· High effectiveness in communicating across cross-functional teams.
· Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
· Strong problem-solving skills and ability to understand complex technical concepts and communicate them to diverse audiences. Ability to think critically about user needs and technical constraints.
· Capable of multi-tasking and prioritization to deliver on business commitments in a fast-paced and dynamic work environment..
Physical Requirements
· Working Conditions: While performing the duties of this job, the employee is regularly required to sit and work at a desk and a computer for prolonged periods of time will be expected to encounter periods of sitting at a desk and working on a computer.
Please Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of HP Tuners.
Compensation and Benefits
This position requires a minimum of 4-days onsite work in Buffalo Grove, Illinois. Relocation assistance is available for the right candidate.
At HP Tuners LLC, we understand that compensation plays a key role when considering a new opportunity. We are dedicated to ensuring fair pay for all employees and continually work towards greater transparency in our compensation practices. The estimated base salary range for this position is 75,000-90,000, with actual pay determined including factors such as location, skills, experience, and other relevant considerations. This position also qualifies for a discretionary bonus and a complete benefits package, including medical, dental, vision, life, and disability coverage, paid time off (PTO), and a 401(k) program with employer matching.
HP Tuners LLC is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class. HP Tuners LLC does not use AI (Artificial Intelligence) to make decisions in the hiring process. If AI (Artificial Intelligence) is utilized, HP Tuners LLC will include a disclaimer in the relevant job posting.
SAP BTP Integration Suite Consultant
Chicago, IL job
**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
*
Design and implement integration architectures using SAP BTP Integration Suite (Cloud Integration, API Management, Event Mesh, Open Connectors).
*
Collaborate with client and IBM teams to translate business requirements into integration scenarios across SAP S/4HANA, SAP SaaS solutions (Ariba, SuccessFactors, Concur, etc.), and non-SAP systems.
*
Develop and deploy iFlows, APIs, and event-driven integrations using best practices for reusability, performance, and security.
*
Lead integration assessments, proof of concepts, and migration from SAP PI/PO or other middleware platforms to SAP BTP Integration Suite.
*
Ensure integration solutions align with IBM's Clean Core methodology and client's enterprise architecture standards.
*
Provide technical guidance, mentoring, and knowledge transfer to client and junior IBM team members.
*
Stay current with SAP BTP roadmap and IBM assets/accelerators to maximize value delivered to clients.
*
This Job can be Performed from anywhere in the US.
**Required technical and professional expertise**
* 3-6+ years of hands-on experience with SAP Integration technologies, with at least 2+ years on SAP BTP Integration Suite.
*
Strong knowledge of iFlow development, APIs (OData/REST/SOAP), Event Mesh, and security (OAuth2, SAML, JWT, etc.).
*
Experience integrating SAP S/4HANA with SaaS and on-premise systems (SAP and non-SAP).
*
Proficiency in XSLT mappings, and API management policies.
*
Familiarity with DevOps practices (CI/CD pipelines, GitHub/GitLab, SAP Cloud Transport Management).
*
Strong consulting skills: client-facing experience, ability to articulate integration concepts to both technical and business stakeholders.
**Preferred technical and professional experience**
*
Experience migrating from SAP PI/PO to SAP BTP Integration Suite.
*
Exposure to other SAP BTP services (e.g., CAP, Business Rules, Workflow Management, Data & Analytics).
*
Knowledge of integration with non-SAP cloud apps (Salesforce, Workday, etc.).
*
SAP or IBM certifications in SAP BTP Integration Suite.
*
Understanding of enterprise integration patterns, microservices, and event-driven architectures.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Associate Developer 2026
Chicago, IL job
Introduction In this role, you will join IBM Consulting via our world-class Associates Program for university hires. As an Associate Developer at IBM Consulting, you will have the opportunity to work with a diverse range of clients worldwide. Our clients' technical and business needs are constantly evolving. We're hiring inspired, talented individuals who believe no problem is too big to solve.
We focus on your professional development through ongoing learning, mentorship, development of technical skills, and continuous personal growth, all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential, the IBM Consulting Associates Program is for you.
A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your role and responsibilities
As an Associate Application Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you may be responsible for:
* Working across the entire system architecture to design, develop, and support high quality, scalable products and interfaces for our clients
* Collaborate with cross-functional teams to understand requirements and define technical specifications for generative AI projects
* Employing IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability
* Working with a variety of relational databases (SQL, Postgres, DB2, MongoDB), operating systems (Linux, Windows, iOS, Android), and modern UI frameworks (Backbone.js, AngularJS, React, Ember.js, Bootstrap, and JQuery)
* Creating everything from mockups and UI components to algorithms and data structures as you deliver a viable product
These positions are anticipated to start in 2026. We have positions open in these locations:
* Atlanta, GA
* Austin, TX
* Chicago, IL
* Dallas, TX
* Houston, TX
* New York, NY
* Phoenix, AZ
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* Demonstrated programming proficiency and experience with 1 of the following (Java, C++, Python, Scala, R, SAS, SQL, Hadoop, HTML, SPSS, VBA, Tableau, Spark, Angular, ReactJS), as well as systems design/development, and information technology course work
* Exposure to web services, API and Java application frameworks such as Springboot
* Ability to translate business requirements into technical solution
* Familiarity with generative AI modeling, ethics, and methodologies
* Familiarity with Microservices architecture, infrastructure concepts and cloud platforms AWS, Azure, IBM Cloud, and Google Cloud
* Willingness to travel up to 100%
Preferred technical and professional experience
* Have flexibility to work across architecture - building both front end and backend
* Help maintain and improve code quality, organization, and automatization
* Communicate with stakeholders on technical issues Design and code servers, services, applications and databases on platforms such as PostgreSQL, MySQL and Oracle that are reusable, scalable and meet critical architecture goals.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
* Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
* Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
* Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
* Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
* Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Future Positions
Buffalo Grove, IL job
Don't see a role that fits now? We are always looking for great talent, submit your resume to be considered for future opportunities!
Senior Managing Consultant SAP WAM / EAM Plant Maintenance
Chicago, IL job
**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
Client Advisory & Solution Design Lead client engagements to assess current asset management processes, systems, and pain points.
Define and architect SAP EAM solutions (including S/4HANA EAM, Intelligent Asset Management, and integration with GIS, IoT, and predictive maintenance tools).
Align solution roadmaps with client strategic goals across utilities, energy, manufacturing, and asset-intensive industries.
Program & Delivery Leadership Manage end-to-end delivery of SAP EAM programs, including scope definition, work planning, team leadership, and risk management. Provide quality assurance and governance over solution design, configuration, testing, data migration, and cutover activities.
Drive adoption of industry best practices, RISE with SAP, and value realization methodologies.
This Job can be Performed from anywhere in the US.
**Required technical and professional expertise**
10+ years of SAP consulting experience, with at least 6+ years in SAP EAM/Plant Maintenance.
Strong knowledge of the utilities industry.
Hands-on expertise in SAP S/4HANA EAM, Asset Intelligence Network, Asset Strategy & Performance Management, and/or SAP Work Manager/Fiori.
Proven track record leading large-scale SAP transformations, including business case development and roadmap execution.
Excellent client-facing skills with the ability to influence C-suite and senior stakeholders. Strong leadership skills in managing cross-functional teams across onshore/offshore models. Bachelor's degree required; Master's degree or MBA preferred.
Team Leadership & Development Business Development
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Talent COC, Client Zero Associate
Chicago, IL job
**Introduction** BM Consulting is seeking a HR Client Zero Talent COC Strategy Practitioner within the Strategy & Transformation Service Line for the Talent Practice and within the HR & Talent Transformation Offering. The HRTT Offering defines productized services to organizations, for enterprises to be able to drive HR, talent, change and skills transformations led by AI and Agentic AI. In addition, as part of our offering, we have a growth campaign tied to how IBM has driven its own internal transformations, one of which is on our AskHR HR transformation, which we call our "HR Client Zero Story".
As the HR Client Zero COC Associate, you will tell the HR Client Zero story to prospective U.S. client organizations across industry sectors, then pivot quickly into leading the strategy and road mapping for "how" clients can design, build and implement their own "AskHR" experience.
**Your role and responsibilities**
Provide junior support on all of the following activities:
Tell the IBM HR Client Zero transformation & AskHR story to CHROs and HR leaders in other organizations.
* Connect the story to how IBM Consulting can help other organizations think about their own transformations
* Gather and analyze client information and develop data-driven insights to support the development of our Client Zero AI-led HR offering, across the HR business operating model and technology strategies
* Define the client's North Star vision using IBM's Envision Studio design thinking methodology and develop underlying guiding principles for the transformation - these facets turn into OKRs and KPIs for measuring success of the transformation
* Run value orchestration and create financial models showcasing the client's investment and return on investment path over a multi-year period
* Create a multi-phased transformation roadmap, showing phases and sequences of activities across design, build, test and launch of new AI-led HR features and capabilities, leveraging generative and agentic means where the client is ready
* Understand the client's HR and technology strategy and operations through benchmarks, interviews, and formulating solutions that will flow into transformation roadmaps
* Work with the client to define their strategic AI Reference Architecture across the experience layer, orchestration layer, LLMs and data foundation
* Activate the HR AI use case factory, where prioritized use cases start being prototyped, designed, business requirements are finalized, and features are iteratively developed, working with IBM AI solution architects, AI developers and AI data engineers
* Throughout the process, manage progress to the client's north star vision, drive progress against the client's transformation roadmap, and deliver everything with excellence
* Act as delivery lead of complex, fast-paced AI-led use cases and service delivery transformation for clients including leading client interactions to enable AI-led change strategies to drive adoption, usage and scaled institutionalization of digital transformations
* Maintain executive level stakeholder management, executive decks showcasing progress, manage governance progresses
* Always align back to our value proposition for the IBM HR transformation pillar
* Collaborate with IBM Technology capabilities where appropriate to deliver integrated solutions; at other times leverage our IBM strategic ecosystem partners and meet the client where they are to enable scaled usage of their existing tech stack
* Mentor and grow resources within Consulting to teach them skills, methodologies, and tools for delivery excellence
* Monitor GTM activities against performance metrics, profitability, and pipeline growth
* Advise clients, influence senior stakeholders, and contribute thought leadership
* Deliver client projects on time and within budget, utilizing tested project management methods, exceeding client expectations through outstanding team performance and stakeholder management
* Collaborate with team members globally at various levels to lead and develop compelling client proposals, white papers, thought leadership and point of view, describing the business challenge and proposed business and technology solutions, scope, risks and dependencies
* Act and lead with authenticity and servant leadership; contribute to building a strong and sustainable IBM culture through effective employee engagement, mentoring and coaching team members through timely, meaningful verbal and written feedback
**Required technical and professional expertise**
* Interest in strategy and management consulting
* Ability to solve problems using critical thinking, then documenting them into simple diagrams
* Experience in, and / or interest in, AI/ML/Coding, generative AI, agile product development
* Ability to support project and program management, especially AI-led efforts
* Ability to work across all levels of team members
* Ability to be authentic and operate with humility
* Unbelievable people person with a passion to learn from others and mentor others
* Open to real-time feedback and continuous growth
**Preferred technical and professional experience**
* BS from a top university
* Demonstration of top grades and exceeding standards
* Ability to work under pressure
* Ability to be resourceful in a "one team" way
* Ability to work in ambiguity
* Ability to lead others through coaching and encouragement
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Application Developer SAP EDI Lead
Chicago, IL job
**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
**Your role and responsibilities**
Hands-on experience in EDI (IBM Sterling B2B integrator) with knowledge on SAP ECC.
Core responsibilities:
- AMS support - Should be well versed with SAP - EDI integrations managing the end to end flow from EDI to SAP.
- Trading Partner Onboarding - Support all partner on-boardings.
- Minor Enhancements - Support the IBM MAP developments using EDI formats - EDIFACT, X12, TRADACOM, PEPPOL.
Core Skills:
- Expert in IBM Sterling B2B integrator, A2A integrations ,SAP IDOCS to troubleshoot and provide solutions for end to end SAP ECC business flows.
- Knowledge on SAP ECC processes - OTC, AP, AR, SCM.
- EDI formats - EDIFACT, TRADACOM, PEPPOL, X12.
- Hands on knowledge on Sterling Integrator Mapping, TP config, BPs and admin activities.
- Knowledge of EDI landscape with IBM Managed SaaS, SCBN and Inflight tools.
- Experienced in SNOW or any application ticket monitoring tool.
- Domain knowledge of Retail, CPG, transportation, Logistics.
This Job can be Performed from anywhere in the US.
**Required technical and professional expertise**
'- Minimum 10 years EDI experience with SAP ECC and S4H experience;
- Should have atleast 3 implementation project experience;
- Very good understanding of EDI tools and accelerators;
- Excelling knowledge on Interfaces as the person has to play overall lead role from client location and middleware (CPI) comes under his portfolio;
- Prepare EDI Role Development Documentation;
- Experience working in on-site/off-shore model;
- Excellent communication skills;
**Preferred technical and professional experience**
'- Familiarity with Cloud Computing Platforms: Including IBM Cloud, AWS, Microsoft Azure, and GCP.
- Knowledge of Agile methodologies: Hands on experience with project management methodologies like Agile.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Oracle Fusion Subscriptions Management Cloud
Chicago, IL job
Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
Your role and responsibilities
Act as a subject matter expert in Oracle subscription management cloud (SMC)
Conduct / Participate in discovery workshops, gather business requirements, do fit gap analysis, and map them to Oracle SMC.
Configure SMC, create functional design documents, develop, and document test scripts.
Demonstrate how SMC product features can be used to solve client's business problems in Quote to Cash.
Conduct design workshops, manage and run conference room pilots, and drive user testing and training workshops.
Work with all stakeholders to monitor and track progress of workstreams to ensure successful go-live.
Co-ordinate with the offshore functional and technical teams as needed for all project deliverables throughout the different phases of the implementation.
Support pre-sales and business development efforts in SMC area.
Required education
Bachelor's Degree
Required technical and professional expertise
At least 10+ years of Implementation / Support experience in implementing Oracle ERP Applications.
At least 2 Oracle Subscription Cloud implementations, working as a Subscription lead functional consultant.
Preferred technical and professional experience
Excellent functional knowledge and hands-on experience on Oracle Subscription Management Cloud.
Good understanding of Quote to Cash process, Order Management features and how SMC fits into the overall solution.
Good Knowledge of Oracle SCM - Order Management, Pricing and Product management and Install Base.
Strong understanding of various integration points between SMC with upstream application like CPQ and SFDC and downstream application like Revenue Management and AR.
Basic understanding of Oracle Finance modules, General Ledger (GL), Receivables (AR), and Revenue Management. Good Knowledge in configuring SLA rules.
Good Knowledge of REST APIs and SMC table structures.
Good Knowledge about Data Conversion/Migrations, Inbound/Outbound interfaces, and Reports.
Strong consulting experience and business analytical skills.
Ability to work independently and manage multiple tasks on assignments.
Strong written and verbal communication skills, including presentation skills.
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Ability to work well in a team environment.
Ability to work well with offshore teams.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
No Visa Sponsorship Offered
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Staff Accountant
Buffalo Grove, IL job
HP Tuners LLC is a global leader in the automotive aftermarket, developing hardware and software for vehicle calibration.
The position will be responsible for a wide range of accounting-related practices such as Accounts Receivable/Accounts Payable, month-end closing, and other related financial activities. A strong understanding of the automotive and technology industry is preferred.
This position reports to the Accounting Supervisor. This position requires onsite work in Buffalo Grove, Illinois, 5 days a week. This position is not open for relocation assistance or sponsorship.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform general ledger analysis.
Prepare daily reconciliations and investigate any discrepancies.
Reconcile monthly bank accounts.
Assist with month-end closing and account reconciliation in accordance with GAAP
Record credit card expenses.
Prepare sales tax returns, ensuring compliance and timely filing.
Process journal entries for general ledger accounts.
Assist in year-end review preparation.
Implement web-based financial tools and generate database-driven reporting.
Assist with ad hoc projects.
Maintain knowledge of acceptable accounting practices and procedures.
Maintain confidentiality and safeguard sensitive information.
Requirements
EDUCATION, KNOWLEDGE, AND COMPETENCIES
Education and Experience
Require a bachelor's degree in Accounting and 0-2 years of progressive work experience in a related position.
Assume responsibility for basic issues and problems while continuously improving skill base and referring complex issues to higher-level staff.
Perform work effectively under close supervision.
Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Teams, Outlook.
Experience with accounting ERP systems and accounting software (e.g.,Netsuite) is preferred.
Experience with Ecommerce System and Sales Tax Nexus is preferred; WooCommerce is preferred.
Knowledge of US GAAP and experience with financial reporting requirements.
Non-Technical Competencies
Confidentiality: Maintain confidentiality and safeguard sensitive information.
Communication: Communicate clearly on multiple platforms/mediums (verbal, written, email, video calls, etc.).
Interpersonal Skills: Build and maintain strong relationships through effective communication, collaboration, and emotional intelligence.
Professionalism: Maintain professionalism in all interactions.
Continuous Learning: Willingness to learn and grow to develop greater skill base.
Collaboration: Build relationships with coworkers, customers, and vendors, through clear communication, teamwork, and integrity in all interactions.
Time Management: Prioritize workload with an attention to detail and willingness to complete responsibilities in a timely and efficient manner.
Problem-solving: Apply critical thinking and analytical skills to identify, assess, and resolve issues effectively.
Work Ethic: Remain motivated to work and maintain productivity even in challenging situations.
Detail-oriented: Complete work with accuracy and attention to detail.
Adaptability: Adjust quickly to changing priorities, maintaining accuracy and composure under pressure.
Multitasking: Manage multiple tasks efficiently.
Work Independently: Act as a self-starter who can work independently while meeting goals/deadlines.
Physical Requirements
Working Conditions: While performing the duties of this job, the employee is regularly required to sit at a desk and work on computer for prolonged periods of time.
Please Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of HP Tuners.
Compensation and Benefits
At HP Tuners LLC, we understand that compensation plays a key role when considering a new opportunity. We are dedicated to ensuring fair pay for all employees and continually work towards greater transparency in our compensation practices. The estimated base salary range for this position is $60,000-70,000, with actual pay determined including factors such as location, skills, experience, and other relevant considerations. This position also qualifies for a discretionary bonus and a complete benefits package, including medical, dental, vision, life, and disability coverage, paid time off (PTO), and a 401(k) program with employer matching.
HP Tuners LLC is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class. HP Tuners LLC does not use AI (Artificial Intelligence) to make decisions in the hiring process. If AI (Artificial Intelligence) is utilized, HP Tuners LLC will include a disclaimer in the relevant job posting.
Senior Principal Consultant or Architect
Chicago, IL job
**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
Currently, we are looking for a highly experienced, team-oriented Oracle Cloud Payroll Functional Lead to join our talented consulting team. This is a US based, full-time position, with travel to customer sites as needed.
What You'll Do:
Consult on best practices on Oracle Cloud Payroll policies
Be an expert in the configuration of and management of the Oracle Cloud ERP Payroll applications
Provide best-practice guidance on payroll business processes and implementation
Support the definition and validation of various payroll related conversion activities
**Required technical and professional expertise**
Bachelor degree (or equivalent experience)
Minimum 5 years of experience as an Oracle Cloud Payroll Lead with 2-4 years of experience in implementing Oracle Cloud
Experience with public sector clients like state governments, counties and cities, considered a plus
Applicants with hands-on experience with Oracle HCM Cloud Tools such as HCM Extract, HDL, PBL experience are preferred
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Sr. Solutions Engineer
Chicago, IL job
Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your role and responsibilities
The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. Through consultative engagement, we identify our Customers' challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they've implemented.
Responsibilities:
As a Solutions Engineer at HashiCorp, you will partner closely with one or more Sales Executives and support the entire Customer journey. This includes pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. Your expertise and guidance will be crucial in helping Customers unlock the full potential of our solutions and achieve their desired business outcomes. In this role you will be expected to:
● Serve as Trusted Advisor: You will act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle.
● Exhibit Strong Communication Skills: You will influence decisions through effective presentations, demos, technical engagements, and workshops, showcasing your strong communication skills.
● Understand the Customer's Journey: You will guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth.
● Prove Business Value: You will demonstrate the business value of HashiCorp solutions in solving the customer's business problems and driving their target outcomes.
● Contribute to Customer Success: You will regularly participate in activities such as customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions.
● Drive Expansion and Adoption: You will seek to drive expansion within current product lines and promote the adoption of multi-product integrated solutions.
● Partner with Cross-Functional Teams: You will collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.
● Provide Authoritative Guidance: You will offer authoritative guidance on DevOps concepts, leveraging your strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes.
● Maintain Technology Expertise: You will establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
● Experience: 5+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience - practitioners are appreciated as well.
● Technical Expertise: Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms.
● Customer Engagement: Proven experience with implementing software products or solutions in large and dynamic enterprise companies.
● Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to diverse audiences.
● Problem-Solving Skills: Demonstrated ability to analyze complex technical problems and develop innovative solutions.
● Collaboration: Experience working well in a highly dynamic team environment that focuses on providing above industry standard customer service. Proven ability to work cross-functionally with teams such as Product Management, Engineering, and Customer Success.
● Travel: Ability to travel as needed, with domestic and occasional international travel required.
Preferred technical and professional experience
● Knowledge of HashiCorp Tools: Knowledge of, and experience with, any of the tools in the HashiCorp portfolio.
● Technical Certifications: Relevant technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus.
● Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
* Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
* Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
* Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
* Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
* Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.
Associate Delivery Consultant
Chicago, IL job
Introduction At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that continuously innovates and leads the market.
Your role and responsibilities
You're right at the intersection of technology, people, and process, helping your clients transform how they adapt to shifts in the market, and more closely align their business strategy and vision.
Associate Consultants are important and key players for our clients. You'll be their guide to developing an understanding of their processes, goals, and objectives to define their future state, then help them get there.
You'll help clients understand leading technologies and the impact they can have on traditional business processes. You'll have an opportunity to build a powerful portfolio of interesting and rewarding experiences, taking advantage of opportunities to master new skills, learning about and becoming an expert in our client's industries, and tackle new challenges.
Work you could do as an Associate Consultant:
IBM provides a variety of solutions to clients and our specialized teams serve these needs. As a result, the specific work and technologies vary by the team you may be joining. Below is a list of the types of work Associate Consultants do.
* Assist with Cloud migration and system application implementation or upgrades
* Run or support workshops, meetings and stakeholder interviews.
* Document requirements from the product owner/business lead.
* Develop process maps to understand As-Is and To-Be scenarios.
* Translate client requirements into analytical specifications for the implementation of the IBM solution.
* Define current and future operational scenarios (processes, models, use cases, plans and solutions) and works with client using an agreed methodology to ensure proper translation of business requirements to solution requirements.
* Project business value of a solution in client-relevant terms and drive adoption of key performance indicator (KPI) impact with key client stakeholders.
* Develop communications tailored to specific audiences.
* Work in an Agile, collaborative environments.
* Use IBM's Design Thinking to help solve client's challenges.
* Analyze data to support conclusions and strategies, and design organization.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
* Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
* Knowledge of the issues and opportunities in complex situations; ability to respond positively to difficult problems and eliminate obstacles that face external stakeholders and internal teams.
* Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.
* Knowledge of methods and ability to grasp new concepts, acquire new ways of seeing things, and revise ways of thinking and behaving, with the understanding that this is an ongoing business necessity.
* Understanding of the value of innovation and ability to develop new ideas and initiatives that improve the performance of the organization.
* Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
* Knowledge of effective self- management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
* Knowledge on the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
* Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
* Knowledge of the importance of creating positive relationships within the team and ability to develop trusting relationships by valuing others' concerns and contributions.
* Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions and results.
* Knowledge of the necessity and value of teamwork; experience with and ability to participate effectively as part of a team.
* Knowledge of key concepts, terminology and principles for a skill or specialization domain; Ability to apply knowledge to solve problems, perform tasks and deliver results within the skill or specialization domain; Ability to maintain and enhance skills in the skill or specialization domain.
* Basic understanding of Hybrid Cloud Strategies (IBM Cloud, AWS, Azure, etc.).
* Basic understanding of AI
* Basic understanding of Networks and Devops
* Excellent verbal and written communication skills.
* Willingness to travel up to 75% of the time.
Preferred Majors:
Computer Science, Information Systems Technology, Computer Engineering, Computer Information Systems, Management Information Systems, Information Technology
Preferred technical and professional experience
* Familiarity and experience in computer languages: Java, Python, C++, C#, dot.net, HTML
* SQL skills, understanding data structures, extract/transform/load skills.
* Data analysis skills
* Have a passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
* Can translate business requirements into technical solutions as well as generating business case.
* Demonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility.
* Have initiative to actively seek new knowledge and improve skills.
* Had an internship or work experience in corporate setting with demonstrated track record.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Veeva Architect & Engineer
Chicago, IL job
**Introduction** Join IBM's Veeva Practice team, where you will be a key leader in shaping and proposing innovative solutions leveraging the power of Veeva and IBM's Consulting AI and Asset based capabilities. You will work closely with clients to understand their unique challenges and develop compelling, tailored solutions that drive digital transformation within healthcare & life sciences organizations.
In this role, you will act as a trusted advisor, combining your deep technical expertise with a strong understanding of healthcare & life sciences client needs and procurement processes. You will be instrumental in the sales cycle, from initial client engagement and requirements gathering through solution design, demonstration, and proposal development. This position requires a blend of architectural vision, hands-on technical skill, and excellent communication abilities to articulate complex concepts to both technical and non-technical audiences.
**Your role and responsibilities**
* Partner with IBM account teams and clients to understand their mission, business processes, and technical requirements.
* Lead technical discovery sessions and workshops with clients to refine requirements and validate solution designs
* Design scalable Veeva Development Cloud solutions aligned with business needs, regulatory requirements (e.g., 21 CFR Part 11) and Veeva best practices.
* Architect integrations between Veeva Development Cloud and enterprise systems (e.g., using APIs and middleware).
* Configure lifecycles, workflows, document types, security roles, and metadata models across multiple Vaults.
* Define technical roadmaps, evaluate new Vault releases, and lead the adoption of new features.
* Lead document/data migrations and maintain environment parity across SBX, Test, and Production Vaults.
* Translate business needs into technical specifications, collaborating with stakeholders and development teams
* Develop and deliver compelling technical presentations, demonstrations, and proof-of-concepts (POCs) that showcase the value of proposed solutions.
* Incorporate IBM's asset portfolio, including IBM Consulting Advantage and related Assets, into Veeva-centric solutions where appropriate.
* Stay current with the latest Veeva product releases, certifications, and industry trends.
* Potentially mentor and guide junior technical resources.
* Grow the capabilities of the team, develop best practices and accelerators.
This Job can be Performed from anywhere in the US.
**Required technical and professional expertise**
* 3+ years of hands-on experience with Veeva.
* In-depth knowledge of life sciences regulatory frameworks (e.g., GxP, 21 CFR Part 11).
* Must have a proven track record meeting with senior management and executives as the subject-matter expert.
* Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels.
* Strong understanding of cloud computing concepts and experience with at least one major cloud platform (e.g., AWS, Azure, Google Cloud).
* Excellent communication, presentation, and interpersonal skills with the ability to articulate technical concepts clearly and effectively.
* Prior consulting experience.
* Ability to work independently and as part of a dispersed team.
* Experience working with or selling to Healthcare & Life Sciences clients.
* Veeva Certifications.
**Preferred technical and professional experience**
* Self-starter that can lead colleagues and customers through complexity to get results.
* Additional experience in the following technical disciplines: Data Warehousing, Web Services, ETL, SQL, Force.com, FTP, and Batch CSV integrations, and data migrations.
* Experience with other relevant technologies and integration patterns such as Salesforce, LIMS, etc.
* Familiarity with healthcare-specific compliance and security requirements like GxP and HIPAA.
* Experience with Agile methodologies.
* Bachelor's degree in computer science, engineering, or a related field.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.