APAC Customer Services Overview

Industry
Outsourcing/Offshoring
Revenue
Headquarters
Bannockburn, IL
Employees
505
Founded In
1973
Organization Type
Private
CEO
Founded in 1973, APAC Customer Services, Inc. serves as a leading provider in customer care outsourcing solutions with global BPO services. They leverage their deep-domain expertise to deliver a superior customer experience with every interaction. Their focus on industry-specific outsourcing solutions truly unites businesses with its customers - healthcare, financial services, technology, communications, and travel and hospitality.
APAC Customer Services has been around for a long time. It was founded back in 1973. This established company loves to hire graduates from University of North Carolina at Greensboro, with 10.7% of its employees having attended University of North Carolina at Greensboro. APAC Customer Services is a great place to work and is featured as number 4 on Zippia's list of Best Companies to Work for in Bannockburn, IL. The average employee at APAC Customer Services makes $30,100 per year. Pay at APAC Customer Services is significantly lower than some of its highest paying competitors, like TTEC, Allied Global Services, and Working Solutions, which pay $60,196, $45,910, and $45,656, respectively.
APAC Customer Services is a medium professional company with 505 employees and an annual revenue of $750.0M that is headquartered in Illinois.

The Organization’s Mission

Driving solutions for one of the most recognized fortune 50 brands in the world.
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Average Salary
$30,100 yearly

The Team At APAC Customer Services

Key People

Kevin Keleghan

Theodore Schwartz

APAC Customer Services Rankings

APAC Customer Services is ranked #44 on the Best Professional Companies to Work For in Illinois list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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APAC Customer Services Salaries

8.6
Salary Score
The national average salary for an APAC Customer Services employee in the United States is $30,100 per year. Employees in the top 10 percent can make over $45,000 per year, while employees at the bottom 10 percent earn less than $19,000 per year.
Average APAC Customer Services Salary
$14.47
hourly
$30,100 yearly
Updated March 16, 2023
Average Employee Earnings

Highest Paying Jobs At APAC Customer Services

RankJob TitleAvg. SalaryHourly Rate
1Technical Support Advisor$86,900$42
2Human Resources Manager$73,453$35
3Quality Analyst$69,468$33
4Operations Manager$61,762$30
5Workforce Management Analyst$50,886$24
6Team Leader$43,436$21
7Recruiter$41,632$20
8Trainer$41,467$20
9Licensed Insurance Agent$35,223$17
10Technical Support Specialist$32,552$16
11Supervisor$32,495$16
12Administrative Assistant$31,927$15
13Pharmacist Technician$30,555$15
14Telephone Banker$29,073$14
15Patient Care Advocate$28,653$14
16Customer Service Representative$28,600$14
17Call Center Representative$27,675$13
18Cashier$26,853$13
19Customer Service Agent$26,820$13

APAC Customer Services Diversity

9.1
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

APAC Customer Services Gender Distribution

Male
Male
37%
Female
Female
63%

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for APAC Customer Services. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • APAC Customer Services has 505 employees.

  • 63% of APAC Customer Services employees are women, while 37% are men.

  • The most common ethnicity at APAC Customer Services is White (66%).

  • 16% of APAC Customer Services employees are Hispanic or Latino.

  • 9% of APAC Customer Services employees are Black or African American.

  • The average employee at APAC Customer Services makes $30,100 per year.

  • On average, employees at APAC Customer Services stay with the company for 2.6 years.

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APAC Customer Services Financial Performance

9.8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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Highest Paying APAC Customer Services Competitors

Based on our research, similar companies to APAC Customer Services are TTEC, Allied Global Services, and Working Solutions. Employees at TTEC earn more than most of the competition, with an average yearly salary of $60,196. The salaries at Allied Global Services average $45,910 per year, and the salaries at Working Solutions come in at $45,656 per year.

Frequently Asked Questions about APAC Customer Services

When was APAC Customer Services founded?

APAC Customer Services was founded in 1973.

How many Employees does APAC Customer Services have?

APAC Customer Services has 505 employees.

How much money does APAC Customer Services make?

APAC Customer Services generates $750.0M in revenue.

What industry is APAC Customer Services in?

APAC Customer Services is in the outsourcing/offshoring industry.

What is APAC Customer Services's mission?

APAC Customer Services's mission statement is "Driving solutions for one of the most recognized fortune 50 brands in the world."

What type of company is APAC Customer Services?

APAC Customer Services is a private company.

Who are APAC Customer Services's competitors?

APAC Customer Services competitors include Alorica, ibex, SITEL, GCS, TRG - The Resource Group, Installs, Call Center Services International, Arise Virtual Solutions, TTEC, Global Response, Allied Global Services, Direct Interactions, Career Connections, Concentrix, Sutherland, American Customer Care, Synergy Solutions, American Home Shield, Working Solutions, First American Payment Systems.

Who works at APAC Customer Services?

Kevin Keleghan (CEO)

Theodore Schwartz (Founder)

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Zippia gives an in-depth look into the details of APAC Customer Services, including salaries, political affiliations, employee data, and more, in order to inform job seekers about APAC Customer Services. The employee data is based on information from people who have self-reported their past or current employments at APAC Customer Services. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by APAC Customer Services. The data presented on this page does not represent the view of APAC Customer Services and its employees or that of Zippia.

APAC Customer Services may also be known as or be related to APAC CUSTOMER SERVICES, INC, APAC Customer Services and Apac Customer Services.