Apartment leasing agent job description

Are you a property management professional looking to progress your career? We have multiple openings for Experienced Apartment Leasing Agents! Our positions provide invaluable experience, career coaching and a chance to make multifamily industry connections that will help you excel. If you are a team-minded, spirited, and adaptable candidate we encourage you to apply!

All InterSolutions’ associates are all offered an online hiring and interview process and paid training. If you refer a friend, you also qualify for a referral bonus! Join InterSolutions and make use of all the benefits we have to offer to launch your career today.

As a Leasing Professional, you are responsible for providing current and prospective residents with the best possible customer service to retain residents and lease apartments. This position reports to the property manager.
Primary Responsibilities:
Greet prospective residents and give tours while determining housing needs, preferences, and close leads Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks) Collect security deposits, rent and any other charges associated with resident move-ins Communicate all lease and community policies to new and current residents Follow up with all leads and prospects that did not lease Ensure apartments are move-in ready by inspecting, and adding last minute touches when appropriate Seek out new residents with creative marketing techniques Manage the lease renewal process Respond timely to all calls, emails, and site visits




Must be fluent in both English and Spanish
Ability to communicate effectively both in writing and verbally
Basic computer knowledge including Microsoft Word, Outlook, and Excel and exposure to social media
Knowledge of leasing software is a plus including Yardi, Blue Moon, Onesite, MRI, etc.
Ability to work weekends as required

Compensation: $18.00 per hour, staff apartment, leasing bonus opportunities, and competitive benefits package.

FLSA Status: Non-Exempt

Company Information:

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Summary

The Leasing Agent will assist with the efficient operation of leasing/resident retention activities and events under the direction of the Property Manager.

Essential Duties and Responsibilities:

• Completes all aspects of leasing/re-leasing appointments, including resident file creation and maintaining documentation regarding leasing/re-leasing appointments.
• Assists with all property processes including move-in, move-out, inspections, and all marketing (info sessions, tours, tabling, marketing surveys) and leasing events (Open Leasing, renewal leasing, traditional leasing/re-leasing appointments).
• Maintains resident information in the housing software system.
• Assists with resident events, programming, and functions, as needed.
• Answers basic questions from residents and refers appropriately to other departments for non-basic questions.
• Maintains a positive office environment, ensuring that office cleanliness and organization is maintained and that all resources are appropriately updated and available for prospective and current residents and other stakeholders.
• Create and coordinate social and digital media marketing initiatives
• Provides information and publications about leasing, re-leasing, lease cancellation, and other occupancy issues to leasing stakeholders including prospective and current residents, parents, guarantors, etc.
• Communicates with various stakeholders via email, phone, and in-person interactions.
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Education: High school diploma or general education degree (GED).

• Experience: Minimum of one year of property leasing experience is required. Experience managing various social media platforms for property marketing and leasing initiatives. Candidates with property management software experience are preferred.

• Skills:

• Read and comprehend simple instructions, short correspondence, and memos. Write professional correspondence.
• Effectively present information in one-on-one, small group, and large group situations to customers, clients, and other employees of the organization. All must be accomplished in English.
• Demonstrate strong customer service skills.
• Add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of how to use Microsoft Word, Excel, and Outlook.

COMPENSATION DURING TEMPORARY STAFFING: $14-$18 hourly based on experience, paid weekly, PLUS $40 commission paid after move-in, benefits, 401(k) and more!

Job Description

The Leasing Specialist's primary job is to prospect, record and lease apartments, along with assisting property manager with day-to-day operations of the apartment community. Essential duties and responsibilities include, but are not limited to;

• LEASE! LEASE! LEASE!
• Greet guests and tour apartments to prospects into new lease residents
• Follow-up with all guests throughout the leasing process
• Organize and maintain resident guest cards and files per clients company procedure.
• Accurately document/report maintenance service requests and forward to the appropriate source for follow-up
• Handle clerical and reception responsibilities as designated by the Property Manager.
• Assist Leasing Office staff

Skills

• Excellent communication
• High level customer service
• Ability to work with others and/or independently
• Prioritize and organization
• Dependability and integrity
• Computer and office equipment
• Preferred property management software experience
  
  Requirements
• Minimum 1-year experience in an apartment community, in a management role
• Physical ability to lift 20 lbs, climb stairs, walk a distance, bend and reach
• Dependability and Integrity
• Business Professional Appearance
• Background screen

If you possess the experience, the skills and the ability to meet and exceed our job requirements, please respond to this ad by using the link below and submitting your resume.

*Full House Marketing and Staffing is an Equal Opportunity Employer.

Company DescriptionFull House Marketing, and Staffing Inc. staffs for our wonderful residential property management clients. Full House Marketing and Staffing Inc. serves apartment owners and operators throughout Michigan, and throughout the North & South Eastern Regions of the US. We place qualified candidates with the right attitude and determination into permanent positions.

For those seeking temporary to direct hire positions, we offer competitive pay, training, progression and an exciting workplace in which to advance your property management career.

We pride ourselves in a drug-free workplace. Feel free to visit our website www.FullHouseMarketing.com. Full House Marketing, Staffing, and Career Placement is an Equal Opportunity Employer