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Apartment leasing agent skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical apartment leasing agent skills. We ranked the top skills for apartment leasing agents based on the percentage of resumes they appeared on. For example, 19.2% of apartment leasing agent resumes contained property management as a skill. Continue reading to find out what skills an apartment leasing agent needs to be successful in the workplace.

15 apartment leasing agent skills for your resume and career

1. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how apartment leasing agents use property management:

Facilitated the new property management company in post acquisition and transition.
Achieved proficiency across industry-specific property management software applications

2. Apartment Community

An apartment community is a building or a group of buildings on the same property owned by a single owner, with at least one building containing three or more residential units. They contain many important rooms and features that are essential to the operation of the complex. The most important qualities of an apartment community are not always immediately apparent but only become obvious after one has lived for a long period of time.

Here's how apartment leasing agents use apartment community:

Maintained a detailed knowledge of the apartment community and amenities also maintained daily inspection log to show apartments and model appearance.
Assist the owner/manager with general administration of thr property and performing related management functions with the daily operations of theapartment community.

3. Security Deposits

Here's how apartment leasing agents use security deposits:

Collected application fees and security deposits and kept records of financial transactions.
Interviewed prospective tenants, showed apartments, performed reference and background checks, and took security deposits.

4. Lease Apartments

Here's how apartment leasing agents use lease apartments:

Lease apartments to prospects, show units, take work orders, type legal binding contracts between resident and company.
Lease apartments,answer phones,customer service

5. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how apartment leasing agents use yardi:

Used database software such as Yardi Voyager Co-op.
Qualified in Fair Housing and Yardi.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how apartment leasing agents use customer service:

Provide daily customer service with on-site apartment information.
Provide excellent customer service to current residents.

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7. Credit Checks

Here's how apartment leasing agents use credit checks:

Coordinated all documentation with leasers required for leasing including utilities, credit checks, background checks, and eviction notices.
Run criminal, sex offender and credit checks on all applicants, send out letters of approval or denials.

8. Craigslist

Here's how apartment leasing agents use craigslist:

Maintain Craigslist Postings with current specials and availability
Maintained internet accuracy for marketing efforts using CraigsList.

9. Rent Payments

Rent Payments are a fixed amount through a contract made by the tenant and the landowner in return for being able to live in the property. They are mostly done on monthly or weekly basis.

Here's how apartment leasing agents use rent payments:

Collect rent payments and forms needed for updating residents contracts.
Bonded and handled all rent payments and made deposits.

10. Background Checks

Here's how apartment leasing agents use background checks:

Assist prospects in qualifying for an apartment by collecting appropriate information, initiating background checks and signing their lease once approved.
Evaluated credit reports and several background checks prior to clients signing any contract.

11. Guest Cards

Here's how apartment leasing agents use guest cards:

Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
Filed own guest cards and maintained according to established procedures.

12. Apartment Homes

Here's how apartment leasing agents use apartment homes:

Set up, prep, and take down mini-models to show apartment homes in the best light.
Worked in sales capacity by showing apartment homes to prospective tenants.

13. Lease Agreements

A lease agreement is a deal between two parties, that permits one of those parties to use an asset belonging to the owner. Usually, lease contracts are used for rental vehicles, properties, household appliances, construction equipment, and other goods. A lease is a legal contract intended to protect both the lessee (the person leasing the asset) and the lessor (owner of the asset.)

Here's how apartment leasing agents use lease agreements:

Type lease agreements and get it signed by renters after confirming their understanding on terms and conditions.
Greet clients, Properly secure lease agreements

14. Process Applications

Here's how apartment leasing agents use process applications:

Orient new residents to community Update availability report, process applications for approvals.
Show units and process applications including employment and tenant verifications.

15. Rental Applications

Here's how apartment leasing agents use rental applications:

Prepared, processed rental applications, lease packets, and collect deposits, renewals and related forms.
Processed rental applications, verifying rental and employment history; calculating salary requirements and setting up file via computer and manually.

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What skills help Apartment Leasing Agents find jobs?

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List of apartment leasing agent skills to add to your resume

The most important skills for an apartment leasing agent resume and required skills for an apartment leasing agent to have include:

Property Management
Apartment Community
Security Deposits
Lease Apartments
Yardi
Customer Service
Credit Checks
Craigslist
Rent Payments
Background Checks
Guest Cards
Apartment Homes
Lease Agreements
Process Applications
Rental Applications
Show Apartments

Yardi Voyager
Resident Retention
Evictions
Application Fees
Maintenance Repairs
Schedule Appointments
Market Surveys
Rental Fees
Financial Transactions
Telephone Calls
Rent Collection
Bank Deposits
Office Organization
Property Amenities
Multi-Line
Rental Rates

Availability Report
Resident Complaints
Product Knowledge
General Maintenance
Credit Reports
FIX Problems
Lease Applications
Rental Agreements
Late Fees
Unit Apartment
HUD
Government Regulations
Customer Queries
Rental History

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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