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Apartment manager skills for your resume and career

Updated January 8, 2025
4 min read
Apartment manager example skills
Below we've compiled a list of the most critical apartment manager skills. We ranked the top skills for apartment managers based on the percentage of resumes they appeared on. For example, 7.6% of apartment manager resumes contained property management as a skill. Continue reading to find out what skills an apartment manager needs to be successful in the workplace.

15 apartment manager skills for your resume and career

1. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how apartment managers use property management:
  • Managed on-site operations of a 50-unit affordable senior housing apartment community addressing tenant relations and property management tasks.
  • Managed all day- to- day activities personally involving tenants, sub-contractors and property management.

2. Evictions

Here's how apartment managers use evictions:
  • Filed all necessary paperwork and documents, including preparing documents for evictions.
  • Pursue delinquent rents and evictions and provide required information to collection company.

3. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how apartment managers use bank deposits:
  • Collected rents, security bank deposits, processed apartment security deposits and managed accurate application files.
  • Screened potential tenants, rented apartments, collected rents; prepared monthly summary of rents' status and monthly bank deposits.

4. Rent Collection

Here's how apartment managers use rent collection:
  • Performed administrative duties such as rent collection, communicating with Tenants, written correspondence, maintaining property, facilities and advertisements.
  • Provide management services for 16-unit rental property including rent collection, tenant relations and oversight of maintenance.

5. Background Checks

Here's how apartment managers use background checks:
  • Verified income eligibility and background checks for potential prospects applying for apartments.
  • Showed vacancy, collected rent, ran background checks, lease signing, apartment turnover, light cleaning, and lawn care

6. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how apartment managers use yardi:
  • Experienced in working with YARDI, REAL PAGE, and CROSSFIRE.
  • Prepared deposits for banking and post resident payments into Yardi within timelines established by management.

7. Vacant Apartments

Here's how apartment managers use vacant apartments:
  • Managed the processing of applications to ensure rapid turnover of vacant apartments meanwhile following the selection criteria.
  • Worked independently and completed full renovations of vacant apartments.

8. Tenant Complaints

Here's how apartment managers use tenant complaints:
  • Investigated tenant complaints, concerning malfunctions of furnished appliances, repairs or maintenance requirements.
  • Maintain property by investigating and resolving tenant complaints; enforcing rules of occupancy.

9. Apartment Community

An apartment community is a building or a group of buildings on the same property owned by a single owner, with at least one building containing three or more residential units. They contain many important rooms and features that are essential to the operation of the complex. The most important qualities of an apartment community are not always immediately apparent but only become obvious after one has lived for a long period of time.

Here's how apartment managers use apartment community:
  • Established and coordinated all operations of a new 75-unit apartment community for seniors.
  • Coordinated with community manager and managed entire apartment community.

10. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how apartment managers use payroll:
  • Accomplished financial objectives by collecting rents, accounts payable and receivable, payroll, and prepared annual budget.
  • Submit invoices and delegate for payment including expenditures, payroll, and maintenance.

11. Occupancy Rate

Here's how apartment managers use occupancy rate:
  • Implemented crime free lease program and a vehicle registration and parking control program Maintained a greater than 98% occupancy rate.
  • Achieved 100% occupancy rate within 7 months (initial goal was 12-18 months).

12. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how apartment managers use general maintenance:
  • General maintenance and preventative maintenance and management of apartment complex and all operations.
  • Planed schedule and coordinate general maintenance and administration of property.

13. Snow Removal

Snow Removal or clearing is the process of clearing and removing snow from one or more places, whether it be public streets, building private rooftops, gardens, public parks, or bridges. This is usually done with the ultimate goal of making travel and passage easier and safer for vehicles and people alike.

Here's how apartment managers use snow removal:
  • Cleaned vacant apartment units Maintained apartment grounds, laundry facility, snow removal Performed customer service with tenants
  • Handled upkeep of property including snow removal, lawn care, and cleaning of all public areas.

14. HUD

Here's how apartment managers use hud:
  • Screened potential residents, processed HUD paperwork including TRACS submissions, initial certifications and annual certifications.
  • Organized/updated files according to certification and adjusted payments utilizing HUD formula.

15. Tenant Relations

Here's how apartment managers use tenant relations:
  • Managed overall tenant relations, including promoting tenant satisfaction including conflict resolution.
  • Ensured positive tenant relations and maintained occupancy levels.
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What skills help Apartment Managers find jobs?

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List of apartment manager skills to add to your resume

Apartment manager skills

The most important skills for an apartment manager resume and required skills for an apartment manager to have include:

  • Property Management
  • Evictions
  • Bank Deposits
  • Rent Collection
  • Background Checks
  • Yardi
  • Vacant Apartments
  • Tenant Complaints
  • Apartment Community
  • Payroll
  • Occupancy Rate
  • General Maintenance
  • Snow Removal
  • HUD
  • Tenant Relations
  • Rental Agreements
  • Show Apartments
  • Apartment Building
  • Security Deposits
  • Late Fees
  • Rental Fees
  • Tenant Issues
  • Building Maintenance
  • Management Company
  • Advertising Vacancies
  • Rental Applications
  • Lawn Care
  • Credit Checks
  • Resident Retention
  • Apartment Maintenance
  • Construction Projects
  • Light Maintenance
  • Mowing
  • Financial Reports
  • Property Maintenance
  • Telephone Inquiries
  • Government Regulations
  • Financial Objectives
  • Delinquent Accounts
  • Maintenance Issues
  • Customer Complaints
  • Residential Properties
  • Move-Out Inspections
  • Credit Reports
  • Management Rules
  • Supervised Maintenance
  • Lease Agreements
  • Lease Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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