Apco Graphics Inc. jobs in Atlanta, GA - 7 jobs

At APCO Holdings , home to trusted brands like EasyCare, GWC Warranty, and National Auto Care , we're redefining the automotive protection industry through trusted products, exceptional service, and people who care deeply about doing what's right. Our Mechanical Claims Adjusters are the engine that keeps our promise of service excellence running. In this role, you'll combine your mechanical know-how and customer service skills to help drivers get back on the road quickly, delivering the peace of mind our partners and customers expect. What You'll Do Review and verify automotive mechanical breakdown claims for coverage, service history, and eligibility. Collaborate with repair facilities to approve covered repairs and negotiate fair parts and labor costs. Apply contract terms and make accurate repair cost calculations. Communicate decisions clearly, ensuring every customer interaction is handled with care, empathy, and professionalism. Manage your call queue efficiently while maintaining detailed and accurate claim documentation. What You'll Bring High school diploma or equivalent (ASE or Manufacturer Certification is a plus!). Solid understanding of vehicle mechanical systems, repairs, and diagnostics. Strong communication and problem-solving skills. Computer proficiency and comfort working in a fast-paced environment. A caring, authentic approach that puts the customer first, always. Why You'll Love Working Here At APCO, we move with velocity, passion, and purpose. Our team lives by our core values: Invested - We believe in our mission, our team, and your growth. Authentic - We bring honesty and transparency to every interaction. Principled - We do the right thing, even when no one's watching. Caring - We act with empathy and respect for our customers and each other. Open - We embrace change and value every voice. When you join APCO Holdings, you're not just taking a job, you're starting a career where your expertise, integrity, and drive make a real impact. What We Offer Competitive compensation and career advancement opportunities. Comprehensive benefits package. Supportive, team-oriented culture. The opportunity to work with industry-leading automotive protection brands. Join us and help shape the future of automotive protection, one claim, one customer, and one trusted interaction at a time. Apply today to start your journey with APCO Holdings.

To receive vendor goods/supplies and distribute as need. Support and assist the purchasing manager, inventory manager and APCO employees in procurement of goods and supplies as well as facilities maintenance. Responsibilities include but are not limited to: Pull stock as needed and maintain satisfactory inventory levels. Receive vendor goods/unload trucks. Deliver vendor goods to specific departments and/or stocking area. Make "runs" to warehouse for parts; Pull and load parts per requisition. Drive company forklift as needed. Drive company vehicle as needed. Fill "Sign Word" orders and record, thereby maintaining inventory. Light maintenance as needed (facilities maintenance): replace ceiling tiles, replace light bulbs and furniture arrangement. Other such duties as may be required to meet objective. Qualified candidate should have great interpersonal skills, great written and verbal communication skills, have valid Georgia Driver's license, excellent math and measuring skills, have good organizational skills, be detail oriented and have good knowledge of mechanics. Should have prior Forklift experience. Position requires, at times working in a non-temperature-controlled environment, standing, sitting, carrying, reaching, loading, unloading trucks, lifting up to 50 lbs. with assistance and clean MVR (7 year) APCO will comply with legal guide regarding background and drug testing at all times.

At APCO Holdings , home to trusted brands like EasyCare , GWC Warranty , and National Auto Care , we're on a mission to move with velocity, passion, and purpose, always putting the customer first in everything we do. Our Customer Service Representatives are the voice of APCO, providing friendly, professional, and knowledgeable support to customers, dealers, and repair facilities across the country. Whether it's answering coverage questions, resolving claims inquiries, or ensuring smooth communication between all parties, you'll play a vital role in delivering the best-in-class service that defines our reputation. What You'll Do Handle inbound calls from contract holders, dealers, agents, and repair shops with empathy and professionalism. Answer questions about coverage, claims, and service contracts, or route calls to the appropriate department. Maintain accurate and consistent documentation in our systems. Proactively follow up with key stakeholders to ensure a seamless claims experience. Anticipate customer needs and resolve issues efficiently. Support continuous improvement by embracing feedback and change. What You'll Bring Strong customer service and communication skills, written and verbal. Organizational skills and attention to detail in a fast-paced environment. Comfort with technology, including Microsoft Office, Outlook, and CRM systems. A positive, learning-oriented mindset and ability to adapt to shifting priorities. College degree preferred, but not required. Why You'll Love Working Here At APCO, our success starts with our people. We live by our Core Values every day: Invested - We believe in our mission, our goals, and each other. Authentic - We are transparent, genuine, and always learning. Principled - We do the right thing and take ownership of our work. Caring - We treat our customers and colleagues with respect and empathy. Open - We welcome new ideas and embrace change. You'll join a collaborative, high-energy team that values your growth, ideas, and contributions. Every day is a chance to make an impact and build lasting relationships with customers and colleagues alike. What We Offer Competitive hourly pay. Comprehensive benefits package. Opportunities for career growth and advancement. A supportive, people-first culture built on trust and teamwork. Be part of a company that's defining what customer service excellence looks like in the automotive protection industry. Join APCO Holdings today and help us drive the future one customer at a time. Apply now to start your career with APCO Holdings.

We are seeking an experienced Security Risk & Compliance Manager to join our Enterprise Information Security team and reporting to the Director, Information Security. In this role, the Security Risk and Compliance Manager will be responsible for developing, implementing, and overseeing the risk management and compliance program against standards, policies, and compliance requirements to reduce the risk of cyber security threats and ensure compliance with SOC 2 and regulatory compliance. The candidate will work closely with IT and other teams to continually identify risk exposure and implement security controls in support of compliances, possess a strong understanding of security best practice, project management skillsets, a high level of accountability and responsibility, and the proven ability to execute and deliver. Responsibilities Manage and develop risk management and compliance programs to track and monitor risk to resolution. Interact and collaborate across the company to assure security controls align with SOC 2 requirements and regulatory compliance. Regularly monitor, track, and audit SOC 2 controls and other security risks to ensure compliance with requirements such as FTC Safeguards Rule, CCPA, and NYCRR. Facilitate and ensure compliance with SOC 2 certification and regulatory compliance. Collaborate with IT and other teams to develop and implement secure processes. Develop and facilitate security awareness training. Develop security policy, standard, and process documents. Conduct security risk assessments. Conduct regular security audits. Develop and maintain assessment questionnaires Stay abreast of relevant security and privacy regulations, laws, technologies, and threats. Qualifications/Desired Skills & Abilities Must have 10+ years of IT Security experience or related field. Must have 8+ years of risk and regulatory compliance experience. Must have 5+ years of leading successful SOC 2 or equivalent certification. Must demonstrate in-depth knowledge of current security best practice for application and network security. Must be meticulous and detailed oriented with projects and outputs, including development of reports and management of work. Additional experience with implementing security frameworks such as NIST or ISO 27001. Understanding of network and application security best practice. Familiar with security technologies such SIEM, WAF, vulnerability scanning. Manage risk and compliance projects/tasks issues to solution. Outstanding project management and organizational skills to manage multiple security projects. Must be self-motivated, analytical and possess a problem-solving outlook. Superior attention to detail and conscientious quality of work product. Professional demeanor with superior oral and written communication skills Education and Experience Bachelor's Degree in Information Security, or similar discipline CISSP or CRISC certification or similar qualifications Experienced with SOC 2 audits and FTC Safeguards Rule, CCPA, and NYCRR requirements Physical Demands While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Note This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the responsibilities and the job qualifications of the position. Employee__________________________________ Date_____________ Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.

APCO Signs seeks full-time Administrative Assistant to support the daily operations of the Human Resources Department. * Microsoft Office proficiency (Word, Excel, Outlook). * Detail oriented; attention to detail critical. * Excellent written and verbal communication skills. * Must have strong interpersonal skills; able to interact with all departments * Experience in handling multiple projects, meeting deadlines and work with highly confidential information. * Excellent customer service skills and phone etiquette. * Bi-lingual in Spanish a plus * Able to take direction * Strong organizational skills * Valid Driver's license and good driving record * Must have the ability to exercise sound judgement related to assignments. * At least 3 years administrative experience in a support position. Responsibilities include but are not limited to: * Maintaining all files in organized manner. * Assist with recruiting and onboarding. * Assist with benefit questions, auditing invoices and preparing forms. * Be OSHA certified and conduct safety training. * Be First Aid/CPR certified. * Run Errands * Assist with organization of events. Physical requirements: * Most of the time is spent sitting in comfortable position. * Daily walk through of production areas required. * Driving personal vehicle to local vendors. APCO will comply with legal guide regarding background and drug testing at all times.

Job Title: IT Product Owner ADP Job Code: DETERMINED BY HR Department: IT Reports to: IT Senior Product Manager FLSA Status: Exempt (Salaried) Grade: Choose an item. Salary Band: Leadership Updated: March 2025 Summary The IT Product Owner plays a key role within the Information Technology department and will be responsible for providing the IT product development team with a product vision and prioritized list of features. The ideal candidate will bridge the gap between stakeholders and the technical team, ensuring that business requirements are clearly defined and effectively communicated. The IT Product Owner will support IT products and solutions through the entire product lifecycle from strategic planning and product solution development, market launch, feature enhancement, and ongoing product optimization. This role is part of the product management team that ensures all product solutions align with the company's strategic goals, meet market needs, product roadmap, and deliver value to our dealer customers, agents, field sales, and operations teams. Essential Duties and Responsibilities Own the product roadmap and execute the product strategy. Plan and own product launches, feature releases to include owning the business case for product impact and benefit. Provide product insights to stakeholders on the product and market needs. Represent the business and customer within the development process. Articulate the product vision based on the product roadmap and product strategy. Write requirements as user stories and epics. Maintain and prioritize the product backlog. Track and communicate releases; track and publish ROI per release Participate in daily scrum meetings, planning, reviews, and retrospectives. Education and Experience Bachelor's degree in Business Administration, Computer Science, or relevant work experience. Minimum of 15 years of experience in product management, with at least 5 years in a leadership role within a digital solutions-based company. Proven record of accomplishment of successfully managing and scaling complex product portfolios. Deep understanding of customer needs and behavior in the SaaS space. Experience leveraging customer insights to develop product roadmaps, drive product development, and enhance user experience. Experience with agile development methodologies and digital technology product management tools and software. Automotive F&I experience a plus. Advanced analytical skills. Demonstrated success in fostering a collaborative and high-performing team environment, ensuring alignment with organizational goals, and driving continuous improvement. Demonstrated skill in managing a matrixed team focused on large complex initiatives. Expert understanding of business structures, interrelationships, and sensitivity analyses. Skills Successful leadership experience with a keen focus on dealer, lender, and customer satisfaction. Dedicated to understanding and meeting stakeholder needs, both inside and outside the company. Excellent leadership, communication, and interpersonal skills. Strong decision-making and problem-solving skills, to include unfavorable situations. Innovative thinking with ability to mobilize ideas into action. Proven ability to develop meaningful KPIs and use these to drive desired outcomes. Demonstrated ability to identify, develop, socialize to get buy in, and implement process improvements. Excellent managerial and leadership skills with the capacity to motivate, influence, and achieve outcomes within a geographically distributed matrixed team. Proven ability to evaluate alternative courses of action and make sound management decisions in ambiguous and sometimes unfavorable conditions. Must be able to simultaneously manage multiple tasks of varying complexity, priority, and ambiguity. Adaptive thinking and a strong critical thinking mindset. Must possess strong verbal and written communication skills including the ability to share complex, technical topics clearly, concisely, effectively, and professionally. Proven ability to effectively influence at all levels of the organization. Must be highly analytical, process oriented, collaborative, and creative. Demonstrated ability to manage in ambiguity and demonstrate grit and perseverance in unfavorable conditions while maintaining a professional approach. Must be intrinsically motivated (cannot require constant support/supervision). Physical Demands While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. Occasional travel, including overnight, will be required, up to 40%. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. Note This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the responsibilities and the job qualifications of the position. Employee__________________________________ Date_____________ Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state, or local law.