Medical Case Manager jobs at Apicha Community Health Center - 46 jobs

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We're looking for a compassionate, respectful professional full-time professional Healthcare Case Manager for our Jackson Heights location. The successful candidate will ensure the quality care of the Apicha CHC's patients by promoting quality, and cost-effective outcomes. Provide case management services to children, families, and adults to ensure the services they receive are appropriate for their specific needs. A Healthcare Case Manager also works with the patient's support systems to make sure care arrangements are in line with the needs of the patients with the input of the Care Team from multidiscipline. Job Responsibilities: Client Services and Direct Care - provide proactive primary case management to Apicha's Primary Care Clinic including intake, comprehensive assessment/reassessment, and individualized care plan development to ensure access to medical care and other services including communication with Apicha multidisciplinary care learn at regular intervals to ensure patients have positive health outcomes. Work closely with the multidisciplinary care team, patient's families/social support, and other services providers with interdisciplinary approaches at regular intervals to ensure patients have positive health outcomes conducting monitoring and evaluation of progress. Engage patients and families in developing positive, trusting relationships to healthcare. Help to manage emotional distress on the part of the patient or their family in resolving crisis situation. Use discretion and judgment when determining an appropriate course of action. Build and maintain professional relationship with patients, as well as business type relationship with outside service providers. Manage conflict, promote change and growth, and facilitate self-management of all patients. Provides clinic-based health education in conjunction with regularly schedules primary care visits. Obtain prior authorization for pharmacy and/or medical services as required by patient's health insurance plan. Represent Apicha CHC to promote services and recruit patients specifically individual with low income and/or community of color including participate in events Collaboration and Services - use strong collaborative abilities to put together plans for patient care by working with patients and their families to discover their specific needs and coordinating with outside companies to ensure proper care. Identify, coordinate and link patients with additional services, e.g. specialty care, entitlements, mental health and substance use treatment, comprehensive case management, community follow-up case management, AIDS Drug Assistance Program (ADAP), as needed and report outcome to the multidisciplinary care team including timely follow-up. Response to telephone, e-mail, referral inquiries of services available at the Agency and other requests for information in timely manner. Work as a part of multidisciplinary care team and for continuous quality improvement (CQI) activities as a part of Department of Support Services. Communicates in a timely manner with the multidisciplinary care team (medical providers, therapist, patient's legal guardian, psychiatrist, pediatrician, and other specialty case manager) about missed or rescheduled appointments and any special assistance required, i.e. interpreter, transportation, and/or cultural to ensure continuity of care. Participates internal and external meetings/trainings including assists as requested and appropriate. Compliance - maintains patient's records in an updated (real-time), organized, and legible condition including completes and submits pertinent forms, reports, and summaries in a timely manner. Maintain accurate records of services rendered. Maintain accurate reporting in both electronic and paper record to ensure and meet all documentation and data reporting requirements of the center. Adheres to Apicha CHC policy and procedure as required that inclusive of NYC, NYS, and Federal requirements, as well as Apicha' s Department of Support Services. Qualifications: Bachelor's degree in related field (i.e., health, nursing, mental health, child and family studies, public health, or other human services fields) with 2 years of qualifying experience required. May consider bachelor's degree in non-related field with 4 years of relevant work experience. Experience working with target populations strongly preferred. The target populations: including but not limited to: children and family, individuals with Serious Mental Illness, developmental disabilities, serious substance use disorders (SUDs), Individuals with high risk of or living with HIV/AIDS, chronic hepatitis, and other individuals with social needs. Fluency in Spanish or one of Asian languages preferred. Excellent written and verbal communication skills in English required. Ability to work effectively in both a collaborative as well as individual setting Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, MAPP, Healthix, PSYCKES, etc.) required. Excellent customer service skills to assist in resolving patients and/or providers concerns. Ability to work flexible hours including some evenings and weekends required. Ability to multitask and manage multiple projects in a stressful environment is strongly recommended. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Promesa Community Residence Assistant Director and Shift Supervisor, the Community Residence Aide (CRA) has the responsibility of providing residents with the highest quality care within a therapeutic environment. The CRA is responsible for a wide range of daily living and supportive tasks. This individual must demonstrate the knowledge and skills needed to provide appropriate care based on the assigned unit. This CRA will adhere to all policies, procedures and regulations set forth by New York State Office of Mental Health and Acacia Network to ensure resident safety and program compliance. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. KEY ESSENTIAL FUNCTONS Conduct intake assessment planning, service coordination, service provision, and discharge planning. Provide assertiveness and self-advocacy training designed to promote residents' ability to make life changes and increase self-awareness. Assist residents with developing daily living skills. Ensure seamless coordination between the program and primary health and clinical care teams. Assist in record keeping, monitoring, storage and supervision associated with the self-administration of medication. Manage incidents as needed while remaining calm and in compliance with the organization's Incident Reporting Policy. Assist with all mental health projects to meet the goals and objectives established by, and in accordance with, company policies, contracts and applicable laws and regulations. Assist with skill development activities to help clients gain and utilize the skills necessary to undertake employment or pursue educational opportunity. Assist in the development of social skills intended to diminish tendencies towards isolation and withdrawal. Maintain and develop work-related knowledge and skills through continuous learning activities, attendance at in-services and workshops, industry seminars and conferences, speaker series, etc.… Provide services to address the following areas: dressing, personal hygiene, grooming, selection and/or preparation of food, cleaning and washing clothes, maintenance of environment, budgeting and money management. Ensure restorative services occur in a timely manner. Ensure compliant documentation in charts and all other programmatic areas. Other duties as assigned. REQUIREMENTS Associate Degree or higher required. Significant desire to work with people struggling with a mental illness and to help them improve their lives. Three (3) years of experience in Human Services or Behavioral Health preferred. Positive attitude with excellent customer service skills. Ability to work well within a team and to contribute positively. Excellent documentation skills, ability to meet deadlines, and follow protocol. Comfortable working in a culturally diverse environment. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Improve the health status and quality of life of members with complex medical and behavioral health conditions through a needs assessment and coordination of resources to optimize overall health. The scope of case management includes, but is not limited to, assessing needs, connecting members with the appropriate level of care; proactively and timely, actively monitoring members at-risk, and offering condition-specific education and guidance for optimal health outcomes. The goals are to: Return members to optimal level of health and functioning with maximum level of independence Increase member and provider satisfaction through collaboration on the development and implementation of the case management individualized care plan. ESSENTIAL FUNCTIONS: Perform the comprehensive assessment of high-risk members, including evaluation of physiological, functional, psychosocial, environmental, financial, caregiver capability, and medication lists and compliance. Collaborate with the primary care provider to ensure the implementation of an individualized, comprehensive care plan with specific interventions designed to engage the member, provider, and family/significant others. The Case Manager addresses, identifies, and continuously reassesses cost-efficient, appropriate levels of care. Put non-medical community based support services in place to ensure compliance with treatment plan, (i.e. housing, transportation, entitlements). Coordinate planned and unplanned transitions from members'usual setting of care to the next setting as defined by individual member needs. Communicate the care transition process with the member or responsible party. Participate with the attending physicians, primary care physicians, social workers, and discharge planners in transitioning patients to the most appropriate level of care. Participate in MM case rounds and MM departmental staff meetings Record ongoing clinical, functional, quality of life, satisfaction, and fiscal outcomes during the management process. The ICM assessment process fosters the development of an alliance between the case manager and patient/client using motivational interviewing skills while disentangling physical, psychological, social, and health system barriers to improvement. Participate in QM studies as directed. Enhance communication and collaborative relationships with multidisciplinary healthcare team members. Emphasize continuity of care, thus reducing or eliminating fragmentation, duplication, and gaps in treatment plan. Act as a patient advocate protecting privacy and confidentiality issues. Provide patient education, monitoring of health needs, and coordination of community resources. Prevents adverse patient occurrences when possible and intervenes quickly if prevention is not possible, thereby minimizing poor outcomes. Collect quality review data to support outcome measurements. Maintain a comprehensive working knowledge of community resources and network services for target population. Identify opportunities for health promotion and illness prevention. Participate in MM Department projects per the direction of the Director Medical Management. Demonstrate proficiency with the principles and methodologies of process improvement. Apply these in the execution of responsibilities in support of a process focused approach. Performs other duties as necessary or assigned. QUALIFICATIONS: Current NY RN License or other related professional license Bachelors or Associates degree in a related field preferred Certified Case Manager is preferred. Minimum of five (5) years Med/Surg experience; hospital setting preferred. Minimum two (2) years experience in Utilization Management, Discharge Planning, Case Management or Home Care. Excellent oral and written communication skills as demonstrated by the ability to convey precise, technical information clearly and concisely. Special interpersonal skills that foster positive working relationships with internal and external customers, including a pleasant telephone manner. Ability to analyze and integrate complex medical information and make sound decisions. Resourcefulness as demonstrated by the effective application of professional knowledge to new situations. Demonstrated ability to make sound decisions based upon established guidelines. Strong organizational and prioritization skills as demonstrated by the ability to handle multiple tasks concurrently Proficient with Microsoft Office applications; Facets experience preferred.

Mosaic Health has an immediate opening for an experienced Social Work Care Manger to join our integrated care team in the Mohawk Valley. Duties to include, but not limited to: Working as a member of a multi-disciplinary treatment team advocating for patient social needs Accepting warm hand-offs and referrals from providers of patients demonstrating social needs, assessing needs, and establishing plan of care Linking/referring patients to available community resources/services and assisting in application processes Maintaining Certified Application Counselor status assisting with health insurance program enrollment and helping patients apply for the Mosaic Health Sliding Fee Discount Program Developing relationships with potential community referral sources and advocating Mosaic Health services through community outreach/education We offer a competitive salary and generous paid time off. Our comprehensive benefits package includes medical, dental and retirement plans with employer contributions. Please call HR Manager, Kelly Zinicola, at ************ ext 7510 for more information.

Mosaic Health Ilion has an immediate opening for an experienced Social Work Care Manger to join our integrated care team. Duties to include, but not limited to: Working as a member of a multi-disciplinary treatment team advocating for patient social needs Accepting warm hand-offs and referrals from providers of patients demonstrating social needs, assessing needs, and establishing plan of care Linking/referring patients to available community resources/services and assisting in application processes Maintaining Certified Application Counselor status assisting with health insurance program enrollment and helping patients apply for the Mosaic Health Sliding Fee Discount Program Developing relationships with potential community referral sources and advocating Mosaic Health services through community outreach/education Mosaic Health Ilion (formerly Valley Family Health Center) opened in the spring of 2016 to improve access to health care across the Mohawk Valley Region. The Center's recently completed renovation project doubled the number of patient exam rooms, enhanced technology to include telehealth, and allowed for the expansion of behavioral health services. We offer a competitive salary and generous paid time off. Our comprehensive benefits package includes medical, dental and retirement plans with employer contributions. Please call HR Manager, Kelly Zinicola, at ************ ext 7510 for more information.

Mosaic Health has an immediate opening for an experienced Social Work Care Manger to join our integrated care team in the Mohawk Valley. Duties to include, but not limited to: Working as a member of a multi-disciplinary treatment team advocating for patient social needs Accepting warm hand-offs and referrals from providers of patients demonstrating social needs, assessing needs, and establishing plan of care Linking/referring patients to available community resources/services and assisting in application processes Maintaining Certified Application Counselor status assisting with health insurance program enrollment and helping patients apply for the Mosaic Health Sliding Fee Discount Program Developing relationships with potential community referral sources and advocating Mosaic Health services through community outreach/education We offer a competitive salary and generous paid time off. Our comprehensive benefits package includes medical, dental and retirement plans with employer contributions. Please call HR Manager, Kelly Streeter, at ************ ext 7510 for more information.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a practice manager, you'll play a key role in positive patient experiences by managing customer service, front desk staff, and day-to-day activities at the site level. About the Role: * Manages site-level customer service and front desk staff * Manages daily site huddle and daily patient flow * Manages the operations performance metrics for the site * Conducts rounds of the site and collaborates with departments for a smooth flow of day * Collaborates across the site to provide a consistent experience for patients and staff * Develops team in the implementation of new workflows and holds staff accountable to policies, procedures and workflows You will primarily float to our various Neighborhood locations as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas and see opportunities to innovate and find solutions when challenges arise. Education and Skills: * Bachelor's degree in related field or equivalent professional experience * 5+ years of experience preferred * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $79,000 - 83,000 based on a full-time, 40 hour work week Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We're looking for a compassionate, respectful professional full-time professional Healthcare Case Manager for our Jackson Heights location. The successful candidate will ensure the quality care of the Apicha CHC's patients by promoting quality, and cost-effective outcomes. Provide case management services to children, families, and adults to ensure the services they receive are appropriate for their specific needs. A Healthcare Case Manager also works with the patient's support systems to make sure care arrangements are in line with the needs of the patients with the input of the Care Team from multidiscipline. Job Responsibilities: * Client Services and Direct Care - provide proactive primary case management to Apicha's Primary Care Clinic including intake, comprehensive assessment/reassessment, and individualized care plan development to ensure access to medical care and other services including communication with Apicha multidisciplinary care learn at regular intervals to ensure patients have positive health outcomes. * Work closely with the multidisciplinary care team, patient's families/social support, and other services providers with interdisciplinary approaches at regular intervals to ensure patients have positive health outcomes conducting monitoring and evaluation of progress. * Engage patients and families in developing positive, trusting relationships to healthcare. * Help to manage emotional distress on the part of the patient or their family in resolving crisis situation. Use discretion and judgment when determining an appropriate course of action. * Build and maintain professional relationship with patients, as well as business type relationship with outside service providers. * Manage conflict, promote change and growth, and facilitate self-management of all patients. * Provides clinic-based health education in conjunction with regularly schedules primary care visits. * Obtain prior authorization for pharmacy and/or medical services as required by patient's health insurance plan. * Represent Apicha CHC to promote services and recruit patients specifically individual with low income and/or community of color including participate in events * Collaboration and Services - use strong collaborative abilities to put together plans for patient care by working with patients and their families to discover their specific needs and coordinating with outside companies to ensure proper care. * Identify, coordinate and link patients with additional services, e.g. specialty care, entitlements, mental health and substance use treatment, comprehensive case management, community follow-up case management, AIDS Drug Assistance Program (ADAP), as needed and report outcome to the multidisciplinary care team including timely follow-up. * Response to telephone, e-mail, referral inquiries of services available at the Agency and other requests for information in timely manner. * Work as a part of multidisciplinary care team and for continuous quality improvement (CQI) activities as a part of Department of Support Services. * Communicates in a timely manner with the multidisciplinary care team (medical providers, therapist, patient's legal guardian, psychiatrist, pediatrician, and other specialty case manager) about missed or rescheduled appointments and any special assistance required, i.e. interpreter, transportation, and/or cultural to ensure continuity of care. * Participates internal and external meetings/trainings including assists as requested and appropriate. * Compliance - maintains patient's records in an updated (real-time), organized, and legible condition including completes and submits pertinent forms, reports, and summaries in a timely manner. * Maintain accurate records of services rendered. * Maintain accurate reporting in both electronic and paper record to ensure and meet all documentation and data reporting requirements of the center. * Adheres to Apicha CHC policy and procedure as required that inclusive of NYC, NYS, and Federal requirements, as well as Apicha' s Department of Support Services. Qualifications: * Bachelor's degree in related field (i.e., health, nursing, mental health, child and family studies, public health, or other human services fields) with 2 years of qualifying experience required. May consider bachelor's degree in non-related field with 4 years of relevant work experience. * Experience working with target populations strongly preferred. The target populations: including but not limited to: children and family, individuals with Serious Mental Illness, developmental disabilities, serious substance use disorders (SUDs), Individuals with high risk of or living with HIV/AIDS, chronic hepatitis, and other individuals with social needs. * Fluency in Spanish or one of Asian languages preferred. * Excellent written and verbal communication skills in English required. * Ability to work effectively in both a collaborative as well as individual setting * Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, MAPP, Healthix, PSYCKES, etc.) required. * Excellent customer service skills to assist in resolving patients and/or providers concerns. * Ability to work flexible hours including some evenings and weekends required. * Ability to multitask and manage multiple projects in a stressful environment is strongly recommended. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a practice manager, you'll play a key role in positive patient experiences by managing customer service, front desk staff, and day-to-day activities at the site level. About the Role: Manages site-level customer service and front desk staff Manages daily site huddle and daily patient flow Manages the operations performance metrics for the site Conducts rounds of the site and collaborates with departments for a smooth flow of day Collaborates across the site to provide a consistent experience for patients and staff Develops team in the implementation of new workflows and holds staff accountable to policies, procedures and workflows You will primarily float to our various Neighborhood locations as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas and see opportunities to innovate and find solutions when challenges arise. Education and Skills: Bachelor's degree in related field or equivalent professional experience 5+ years of experience preferred Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $79,000 - 83,000 based on a full-time, 40 hour work week Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a practice manager, you'll play a key role in positive patient experiences by managing customer service, front desk staff, and day-to-day activities at the site level. About the Role: * Manages site-level customer service and front desk staff * Manages daily site huddle and daily patient flow * Manages the operations performance metrics for the site * Conducts rounds of the site and collaborates with departments for a smooth flow of day * Collaborates across the site to provide a consistent experience for patients and staff * Develops team in the implementation of new workflows and holds staff accountable to policies, procedures and workflows You will primarily float to our various Neighborhood locations as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas and see opportunities to innovate and find solutions when challenges arise. Education and Skills: * Bachelor's degree in related field or equivalent professional experience * 5+ years of experience preferred * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $79,000 - 83,000 based on a full-time, 40 hour work week Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an assistant practice manager, you'll play a key role in positive patient experiences by supporting customer service and daily operations with the practice manager. About the Role: As an assistant practice manager at Neighborhood, you'll manage people, processes, and support compliance. You'll collaborate across departments and support the development of a staff that consistently has kind and welcoming interactions with patients. Responsibilities include: Manages site-level customer service and front desk staff Supports training of front desk staff on workflows, procedures, and customer service Manages front desk metrics for the site, monitors front desk data collection and holds staff accountable to workflows Conducts rounds of the site and collaborates with departments for a smooth flow of day Collaborates across the site to optimize the flow of the day, including addressing patient or staff concerns Performs provider schedule audits to identify and correct scheduling errors Manages huddle sheet and runs the daily site huddle when needed You will primarily work at Blasdell and travel to other Neighborhood locations as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: Bachelor's degree in related field or equivalent professional experience 1-3 years of experience preferred Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $68,000 - 82,000 based on a full time, 40 hour work week Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Nurse Manager Family Health Center- Brooklyn -7th Avenue and Sunset Terrace. In this role, the successful candidate Provides clinical leadership and management of a designated care area(s) on a twenty-four-hour basis, consistent with the philosophy, goals, and mission of NYU Langone Health. Assumes responsibility and accountability for all facets of nursing practice and performance within said designated area(s), and for meeting all pertinent organizational goals and targets. Develops, fosters, and sustains an environment of excellence in patient/family service, staff growth and development, quality nursing care, and staff engagement and satisfaction. Job Responsibilities: * Fosters a culture embedded in NYUs tripartite mission: to serve, to teach, and to discover. (AONL-Knowledge of the Health Care Environment) * Collaborates with inter-professional team to ensure excellence in quality, patient experience, and efficiency. Develops positive and productive relationships across disciplines to establish strategic partnerships to achieve shared goals. (AONL-Communication & Relationship Management) * Fosters positive and productive work and care environments, founded in the principles of diversity, equity, and inclusion to attract and retain staff. Demonstrates a steadfast commitment to engaging and meaningfully recognizing staff. (AONL-Business Skills & Principles) * Demonstrates a commitment to lifelong professional growth and development (AONL-Leader Within) * Conducts interviews. hires, develops and evaluates departmental leadership from orientation through termination, if necessary, according to established standards. (AONL-Business skills & Principles) * Evaluates the performance of personnel in a fair and transparent manner. (AONL-Communication & Relationship Management) * Serves as role model by demonstrating visibility, accessibility and effective communication that convey a strong sense of advocacy and support for staff and leadership. (AONL-Leader Within) * Participates in establishing the strategic areas financial plan and utilizes data to make strategic recommendations to senior leadership. Establishes the operational and capital budgets for the strategic area (salary and non-salary where applicable), in conjunction with the clinical leaders; monitors expenses as balanced with patient volume and other indicators; and evaluates outcomes, making modifications and adjustments as indicated. (AONL-Business Skills & Principles) * Coordinates care delivery using labor productivity data to plan and evaluate staffing patterns, discharge and/or volume targets, and to assist clinical leaders to plan and to validate staffing patterns (AONL-Business Skills & Principles) * Holds self and others accountable for the delivery of exemplary care in a cost-efficient manner. (AONL-Professionalism, Knowledge of the Health Care Environment) * Coordinates and facilitates activities to promote service and interdisciplinary teamwork. Role models service standards in actions and communications with patients, families, staff and other disciplines. Functions as a respectful leader of the health care team. (AONL-Professionalism, AONL-Communication & Relationship Management) * Designs, implements and evaluates programs and activities to ensure compliance with accreditation, regulatory standards, service standards and policies at the organizational, local, state, and federal level (AONL-Professionalism, Knowledge of the Health Care Environment) * Participates in the development, approval, and implementation of nursing and organizational policy, incorporating the precepts of shared governance (AONL-Professionalism, Knowledge of the Health Care Environment, Communication & Relationship Management) * Collects, analyzes, and utilizes data to drive practice changes that integrate quality, safety, patient experience, and productivity metrics to achieve excellence in patient and nursing outcomes. (AONL-Knowledge of the Health Care Environment) * Participates in and fosters staff involvement in nursing research and evidence-based practice efforts. (AONL-Knowledge of the Health Care Environment) * Ensures staff compliance with maintaining licenses, certifications, and mandated learnings and content. (AONL-Leadership Within) * Develops positive and productive relationships across disciplines to establish strategic partnerships to achieve shared goals. (AONL-Communication & Relationship Management) * Fosters high reliability concepts within the unit/organizational structure (AONL-Business Skills & Principles) * Communicates with clarity and integrity to build trust with all stakeholders (AONL-Communication & Relationship Management) * Fosters a culture of inquiry, innovation and transformation with a focus on the future. (AONL-Leadership) * Leads and supports developing of new insights to complex situations, innovative designs, and programs/processes (AONL-Leadership) Additional Position Specific Responsibilities: The nurse manager will oversee the clinical staff (Nurses and medical assistants) at 2 different Family Health Centers in Sunset Park, Brooklyn. The candidate will be expected to split up her/his days during the work week at the 2 locations, which are walking distance from each other. One FHC location has a predominantly Chinese immigrant patient population and sees over 28,000 visits annually. The other FHC location has fewer medical providers with a predominantly Hispanic patient base; Annually, this location sees approximately 10,000 visits annually. Minimum Qualifications: To qualify you must have a Current Registered Professional Nurse licensure in New York State. Basic Life Support Certification through the American Heart Association Master's degree in nursing required. At least three years of pertinent clinical practice. Certification in nursing leadership required upon eligibility. Ability to apply nursing process toward achievement of specific outcomes in an organized fashion to address patient/family satisfaction and quality indicators. Excellent communication (both oral and written), interpersonal, organization, critical thinking, problem solving, and leadership skills.. Required Licenses: Registered Nurse License-NYS, Basic Life Support Cert Preferred Qualifications: Preferred 1 - 2 years Leadership or supervisory experience. Preferred bilingual English/Mandarin,Cantonese,Spanish Qualified candidates must be able to effectively communicate with all levels of the organization. Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $135,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an assistant practice manager, you'll play a key role in positive patient experiences by supporting customer service and daily operations with the practice manager. About the Role: As an assistant practice manager at Neighborhood, you'll manage people, processes, and support compliance. You'll collaborate across departments and support the development of a staff that consistently has kind and welcoming interactions with patients. Responsibilities include: * Manages site-level customer service and front desk staff * Supports training of front desk staff on workflows, procedures, and customer service * Manages front desk metrics for the site, monitors front desk data collection and holds staff accountable to workflows * Conducts rounds of the site and collaborates with departments for a smooth flow of day * Collaborates across the site to optimize the flow of the day, including addressing patient or staff concerns * Performs provider schedule audits to identify and correct scheduling errors * Manages huddle sheet and runs the daily site huddle when needed You will primarily work at Blasdell and travel to other Neighborhood locations as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: * Bachelor's degree in related field or equivalent professional experience * 1-3 years of experience preferred * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $68,000 - 82,000 based on a full time, 40 hour work week Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Mosaic Health has an immediate opening for an experienced Practice Manager to lead our office operations. Dental office experience preferred. Duties to include, but not limited to: Managing the flow of the health center to ensure compliance, efficiency and patient satisfaction Monitoring operations to assist health center in meeting customer service objectives Overseeing staff performance management Ensuring compliance with federal/state/local laws and requirements - specifically New York State Department of Health Article 28 and the Health Resources and Services Administration (HRSA) Section 330 requirements Developing and implementing new policies/procedures and quality goals Onboarding and orientating new Health Center employees

As a Regional Nurse Manager at Sollis Health, you will provide concierge emergency medical care to Sollis patients in our clinics and have administrative responsibilities overseeing the RNs in your assigned region. You will work to drive Sollis' Mission and Vision forward, creating a patient-centric environment in a concierge medical setting, helping to deliver medical care. Responsibilities: Work approximately 30% clinical and 60% administratively as a Regional Nurse Manager. Provide medical care for Sollis' patients with the supervision/direction of an attending Physician or Physician Assistant. Assess and treat patients which includes obtaining clinical samples, performing point-of-care testing, obtaining blood samples, providing general symptom management and recommendations within your scope. Perform medical procedures that include obtaining IV access, phlebotomy, administering vaccines, performing POC rapid tests, administering IV medications and fluids, and performing EKGs. Document patient information in our electronic medical record. Provide direct oversight of Registered Nurses and the care provided to patients in your region. Responsible for maintaining and tracking medication and vaccination inventory as well as general inventory and quarterly counts, in collaboration with Operations leadership Help to develop and implement plans and schedules for fully staffing our nursing shifts, while minimizing the use of overtime and meeting the targeted budget and productivity goals. Accountable for Medbank management including reporting and quality control. Order medical supplies, vaccines and medications as needed for patient care and the function of the center. Partner with Operations to order and perform maintenance on medical equipment as needed. Ensure that all newly hired nurses in your region are fully trained and setup for success Work with our Medical Directors and Operations Team to develop and implement process improvement plans, related to nursing functions. Initiate and participate in the planning, implementation and evaluation of quality assurance and performance improvement activities, in collaboration with a Sollis Nursing Leadership Team and the Regional Medical Director. Develop monthly shift schedules and entering schedules into Sollis' time tracking system Participate in the interviewing and hiring of Nurse candidates for your region Collaborate with your HRBP to manage any performance or HR related issues. Provide formal mid-year and end-of-year feedback direct reports. Observe, evaluate, coach and mentor nursing staff in your region, holding them accountable to Sollis' standards for quality medical care and great customer service. Ensure standardization of practice through the implementation of current policies and procedures. Hold routine staff meetings and huddles focusing on patient care, safety and satisfaction. Be available by phone or in person for unexpected emergent situations or questions that arise from time to time. Promote optimal infection control and safety practices. Perform related duties as assigned Experience We believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you have: Bachelor's degree required, Master's degree preferred Must possess a valid license and current registration, issued by the New York as a Registered Nurse. Must have at least 2 years of leadership experience and 5 years of emergency medicine nursing experience. Current ACLS and PALS required Comp & Benefits: Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: Excellent benefits, including healthcare, dental, vision 401K with 3% match 12 Observed holidays Free Sollis Health membership for you and your eligible family members Employee stock options offering Bonus Annual professional development allocations Range: $150,000-$175,000 This is the range of pay for New York City candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York City. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a “real” emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues-big or small-with expert concierge care anytime, anywhere.

As a Regional Nurse Manager at Sollis Health, you will provide concierge emergency medical care to Sollis patients in our clinics and have administrative responsibilities overseeing the RNs in your assigned region. You will work to drive Sollis' Mission and Vision forward, creating a patient-centric environment in a concierge medical setting, helping to deliver medical care. Responsibilities: * Work approximately 30% clinical and 60% administratively as a Regional Nurse Manager. * Provide medical care for Sollis' patients with the supervision/direction of an attending Physician or Physician Assistant. * Assess and treat patients which includes obtaining clinical samples, performing point-of-care testing, obtaining blood samples, providing general symptom management and recommendations within your scope. * Perform medical procedures that include obtaining IV access, phlebotomy, administering vaccines, performing POC rapid tests, administering IV medications and fluids, and performing EKGs. * Document patient information in our electronic medical record. * Provide direct oversight of Registered Nurses and the care provided to patients in your region. * Responsible for maintaining and tracking medication and vaccination inventory as well as general inventory and quarterly counts, in collaboration with Operations leadership * Help to develop and implement plans and schedules for fully staffing our nursing shifts, while minimizing the use of overtime and meeting the targeted budget and productivity goals. * Accountable for Medbank management including reporting and quality control. * Order medical supplies, vaccines and medications as needed for patient care and the function of the center. Partner with Operations to order and perform maintenance on medical equipment as needed. * Ensure that all newly hired nurses in your region are fully trained and setup for success * Work with our Medical Directors and Operations Team to develop and implement process improvement plans, related to nursing functions. * Initiate and participate in the planning, implementation and evaluation of quality assurance and performance improvement activities, in collaboration with a Sollis Nursing Leadership Team and the Regional Medical Director. * Develop monthly shift schedules and entering schedules into Sollis' time tracking system * Participate in the interviewing and hiring of Nurse candidates for your region * Collaborate with your HRBP to manage any performance or HR related issues. * Provide formal mid-year and end-of-year feedback direct reports. * Observe, evaluate, coach and mentor nursing staff in your region, holding them accountable to Sollis' standards for quality medical care and great customer service. * Ensure standardization of practice through the implementation of current policies and procedures. * Hold routine staff meetings and huddles focusing on patient care, safety and satisfaction. * Be available by phone or in person for unexpected emergent situations or questions that arise from time to time. * Promote optimal infection control and safety practices. * Perform related duties as assigned Experience We believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you have: * Bachelor's degree required, Master's degree preferred * Must possess a valid license and current registration, issued by the New York as a Registered Nurse. * Must have at least 2 years of leadership experience and 5 years of emergency medicine nursing experience. * Current ACLS and PALS required Comp & Benefits: Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: * Excellent benefits, including healthcare, dental, vision * 401K with 3% match * 12 Observed holidays * Free Sollis Health membership for you and your eligible family members * Employee stock options offering * Bonus * Annual professional development allocations Range: $150,000-$175,000 This is the range of pay for New York City candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York City. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.

Job Description As a Regional Nurse Manager at Sollis Health, you will provide concierge emergency medical care to Sollis patients in our clinics and have administrative responsibilities overseeing the RNs in your assigned region. You will work to drive Sollis' Mission and Vision forward, creating a patient-centric environment in a concierge medical setting, helping to deliver medical care. Responsibilities: Work approximately 30% clinical and 60% administratively as a Regional Nurse Manager. Provide medical care for Sollis' patients with the supervision/direction of an attending Physician or Physician Assistant. Assess and treat patients which includes obtaining clinical samples, performing point-of-care testing, obtaining blood samples, providing general symptom management and recommendations within your scope. Perform medical procedures that include obtaining IV access, phlebotomy, administering vaccines, performing POC rapid tests, administering IV medications and fluids, and performing EKGs. Document patient information in our electronic medical record. Provide direct oversight of Registered Nurses and the care provided to patients in your region. Responsible for maintaining and tracking medication and vaccination inventory as well as general inventory and quarterly counts, in collaboration with Operations leadership Help to develop and implement plans and schedules for fully staffing our nursing shifts, while minimizing the use of overtime and meeting the targeted budget and productivity goals. Accountable for Medbank management including reporting and quality control. Order medical supplies, vaccines and medications as needed for patient care and the function of the center. Partner with Operations to order and perform maintenance on medical equipment as needed. Ensure that all newly hired nurses in your region are fully trained and setup for success Work with our Medical Directors and Operations Team to develop and implement process improvement plans, related to nursing functions. Initiate and participate in the planning, implementation and evaluation of quality assurance and performance improvement activities, in collaboration with a Sollis Nursing Leadership Team and the Regional Medical Director. Develop monthly shift schedules and entering schedules into Sollis' time tracking system Participate in the interviewing and hiring of Nurse candidates for your region Collaborate with your HRBP to manage any performance or HR related issues. Provide formal mid-year and end-of-year feedback direct reports. Observe, evaluate, coach and mentor nursing staff in your region, holding them accountable to Sollis' standards for quality medical care and great customer service. Ensure standardization of practice through the implementation of current policies and procedures. Hold routine staff meetings and huddles focusing on patient care, safety and satisfaction. Be available by phone or in person for unexpected emergent situations or questions that arise from time to time. Promote optimal infection control and safety practices. Perform related duties as assigned Experience We believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you have: Bachelor's degree required, Master's degree preferred Must possess a valid license and current registration, issued by the New York as a Registered Nurse. Must have at least 2 years of leadership experience and 5 years of emergency medicine nursing experience. Current ACLS and PALS required Comp & Benefits: Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: Excellent benefits, including healthcare, dental, vision 401K with 3% match 12 Observed holidays Free Sollis Health membership for you and your eligible family members Employee stock options offering Bonus Annual professional development allocations Range: $150,000-$175,000 This is the range of pay for New York City candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York City. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues-big or small-with expert concierge care anytime, anywhere.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We are seeking a Nurse Manager who is passionate about providing high quality, patient-centered primary healthcare and collaborating with a kind team of professionals. About the Role: As an Registered Nurse you'll use your critical thinking, good judgement, and interpersonal skills to identify solutions or approaches to patient problems. You'll collaborate with clinical staff to design and implement meaningful and individualized patient-centered care. Responsibilities include: * Build relationships with providers and advocate for the needs of providers and nursing teams * Supervise and develop nursing staff * Participate in hiring and training nursing staff * Assure nursing staff are cross trained in more than one department * With the support of all clinical leadership, hold staff accountable for the highest level of consistency possible within the nursing department and site level clinical matters * Coordinate clinical and non-clinical staff activities for a high quality, efficient, compassionate experience for every patient * Assure nursing staff reviews and understands nursing guidelines, policies and procedures * Collaborate with director of nursing to manage compliance of infection control and OSHA policies and procedures * Manage site audits from nursing supervisors of CLIA labs, medication rooms, autoclave, clean and soiled utility room * Collaborate with provider scheduler to ensure distribution of nursing schedules * Manage issues related to medical supplies, including vaccinations, purchasing, charges for services, handling, storage, and proper technique training * Serve as super user on EHR and other digital platforms * Review staffing to providers per session, and assign nursing staff accordingly * Read and interpret 3rd next available appointment report * Assure nursing and clinical staff understand and abide by patient scheduling protocols including open-access scheduling * Prepare a monthly nursing report for nursing and clinical leadership * Participate in QA committee work * Identify short-term and long-range issues, recommend courses of action, and implement directives * Assist in development of annual budgets for nursing and non-clinical departments * Attends trainings and meetings for professional development Your primary location will be our Southtowns location is Hamburg, NY and you will travel to all Neighborhood sites in Western New York as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: * BS in nursing; Master's preferred * Current New York State licenses as a registered nurse * Current basic life support certification * Minimum of 3 years clinical/nursing management/supervision experience; physician office/practice preferred * Excellent written and verbal communication skills * Conflict resolution and problem solving skills * Able to read, write and speak the English language. A second language of Spanish preferred * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $91,000 to $95,000 annually, based on a full-time, 40 hour work week Benefits: Registered Nurse tuition reimbursement potential. You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB- GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We are seeking a Nurse Manager who is passionate about providing high quality, patient-centered primary healthcare and collaborating with a kind team of professionals. About the Role: As an Registered Nurse you'll use your critical thinking, good judgement, and interpersonal skills to identify solutions or approaches to patient problems. You'll collaborate with clinical staff to design and implement meaningful and individualized patient-centered care. Responsibilities include: Build relationships with providers and advocate for the needs of providers and nursing teams Supervise and develop nursing staff Participate in hiring and training nursing staff Assure nursing staff are cross trained in more than one department With the support of all clinical leadership, hold staff accountable for the highest level of consistency possible within the nursing department and site level clinical matters Coordinate clinical and non-clinical staff activities for a high quality, efficient, compassionate experience for every patient Assure nursing staff reviews and understands nursing guidelines, policies and procedures Collaborate with director of nursing to manage compliance of infection control and OSHA policies and procedures Manage site audits from nursing supervisors of CLIA labs, medication rooms, autoclave, clean and soiled utility room Collaborate with provider scheduler to ensure distribution of nursing schedules Manage issues related to medical supplies, including vaccinations, purchasing, charges for services, handling, storage, and proper technique training Serve as super user on EHR and other digital platforms Review staffing to providers per session, and assign nursing staff accordingly Read and interpret 3rd next available appointment report Assure nursing and clinical staff understand and abide by patient scheduling protocols including open-access scheduling Prepare a monthly nursing report for nursing and clinical leadership Participate in QA committee work Identify short-term and long-range issues, recommend courses of action, and implement directives Assist in development of annual budgets for nursing and non-clinical departments Attends trainings and meetings for professional development Your primary location will be our Southtowns location is Hamburg, NY and you will travel to all Neighborhood sites in Western New York as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: BS in nursing; Master's preferred Current New York State licenses as a registered nurse Current basic life support certification Minimum of 3 years clinical/nursing management/supervision experience; physician office/practice preferred Excellent written and verbal communication skills Conflict resolution and problem solving skills Able to read, write and speak the English language. A second language of Spanish preferred Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $91,000 to $95,000 annually, based on a full-time, 40 hour work week Benefits: Registered Nurse tuition reimbursement potential. You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB- GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.