Apicha Community Health Center jobs in New York, NY - 25 jobs

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Title: Psychiatrist (Full Time or Part Time) Reports to: Director of Medicine Position Summary: The Psychiatrist will address the behavioral health needs of patients and clients by conducting psychiatric evaluations, prescribing and managing psychotropic medications. The primary function of the Psychiatrist is to diagnose, prescribe medication, monitor medication side effects and participate in the treatment process. The Psychiatrist will provide services within the scope of the practitioner's license, certification and professional standards. Duties and Responsibilities: Determine clients' diagnosis and psychiatric needs, prescribe the medication to be utilized during the course of treatment, including Medication-Assisted Treatment (MAT) and substance use treatment, monitor treatment course and provide education. Conduct psychiatric evaluations, psychiatric updates, health monitoring, and crisis intervention as needed and required by regulations. Prescribe, recommend, or discontinue drugs and treatments to treat mental, emotional, or behavioral disorders. Work collaboratively with care teams, functioning as a vital part of an interdisciplinary team environment. Participate in case conferences and multidisciplinary conferences to address the complex medical and psychosocial needs of clients. Participate in efforts to support Apicha's primary care and Behavioral health integration efforts Ensure appropriate transitions of care with external Article 31 providers, hospitals, etc. Write reports and documentation as required. Keep abreast of current developments in patient care management, health care legislation, and community resources. Maintain professional relations with all clinic staff and clients. Participate regularly in staff development activities, including regular behavioral health, provider and multidisciplinary meetings. Perform other related duties as assigned. Qualifications: Must be a graduate of a four (4) year recognized medical school; must have completed residency in appropriate field. Must possess a current NYS physician license and be a Board eligible/certified in field of specialty. BLS-certified. DEA license. MAT Certified preferred. Excellent Oral and written communication skills. Possess the skills to appropriately assess/de-escalate/intervene in crisis. Excellent interpersonal and teamwork skills. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are currently seeking a EMP Navigator to work at our 400 Broadway location. Position Summary: The Enroll Manhattan Project Associate Navigators will be responsible for outreach, education and coverage enrollment for individuals and small businesses into the New York Health Benefit Exchange (NYHBE) and the Small Business Health Options Program (SHOP) Exchange. Collaboration Identify and establish collaboration with organizations and community sites for client recruitment and referral. Represent APICHA to articulate mission and services provided. Direct Service Provide in person health insurance enrollment services to individuals and small businesses in Lower East Side, Chinatown, Chelsea, and Clinton / Hell's Kitchen. Provide enrollment assistance to individuals and small businesses with the renewal of health plans. Remind potential participants of appointments through reminder postcards and calls, and track these reminder postcards and calls. Education Meet with and educate individuals and small businesses about the NYHBE and the types of health insurance programs offered through the NYHBE. Provide education on, and facilitate enrollment into, Qualified Health Plans (QHPs), supplementary plans available through the Exchange (if offered) and/or into Insurance Affordability Programs (IAPs). Assist potential enrollees with grievances, complaints or questions regarding their health coverage or a determination related to their coverage. Inform enrollees of their rights to appeal decisions on their eligibility and enrollment into insurance. Compliance Provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for the populations being served under the Exchange, including individuals with limited English proficiency. Meet requirements set by funding sources and by the agency, including timely submission of project reports and all required data entry. Qualifications: High school diploma/GED with 2 years of working experience required. Some college education with 1 year of working experience preferred; Strong socio-cultural identification with the target population or experience in working with target population required; Excellent written and verbal communication skills in English required; Independent and good team player; Good attention to detail; Fluency in one or more A&PI languages or Spanish preferred; Ability to work well with diverse population; Ability to handle multiple tasks and stressful environment; Ability to work well within the organizational structure; Ability to work flexible hours including some evenings and weekends; Ability to use common office software. (Word, Excel, Power Point). At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistance Program just to name a few.

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: Works as part of the Care Team; Responsible to ensure highest quality of patient care. Provides support to the Nursing staff and Medical Providers in addressing the health care needs of our patients. The major duties of the position include, but are not limited to: Direct Patient Care • Greets patients and brings them to the exam rooms and preps them for the medical provider • Assists in the clinical care of patients including o Doing biopsies, paps, HRA o Phlebotomy, collection and processing of laboratory specimens o Vital sign collection, EKGs, Peak flow o Point of care testing: urine dipstick, fingerstick glucose, Rapid HIV Collaboration • Gathers medical information and reports to provider • Interfaces with laboratories when necessary for patient care • Ensures that lab results are available at the time of the visit • Consults with medical providers at the beginning of each session/and or at a daily meeting to ensure optimum patient flow • Informs providers when there are medication renewals; executes provider's orders; Makes referrals for patients • Participates in interdisciplinary meetings to help determine policies affecting clinical care • Assists practitioners in the monitoring and maintaining of standards of care • Performs routine clinical administrative operations including follow-up on abnormal labs, referrals, calling patients, mailing letters, and faxing QI/QA • Participates in Quality Improvement activities • Maintains clinical competence through participation in appropriate learning experiences Compliance • Compliance with Infection Control policies and procedures • Facilitates related services for health center patients as appropriate with respect to their confidentiality and privacy Maintenance of Clinic Equipment and Supplies • Operates and maintains autoclave • Monitors the expiration of medical and laboratory supplies • Monitors the temperature of vaccine and specimen refrigerators and freezers and takes appropriate actions during abnormal occurrences- e.g. abnormal temperature or electrical failure. Maintains temperature logs. • Stocks examination rooms with supplies on a daily basis as needed Qualifications • High School diploma or GED required • Completion of accredited Medical Assistant Program, Associate's degree preferred. • One (1) year full time Medical Assistant work experience preferred • Possession of a current basic cardiopulmonary resuscitation (BLS CPR) certificate. • Ability to work both independently and in a team. • Experience working with people living with HIV/AIDS preferred. • Ability to speak Spanish or one of the Asian language is strongly preferred. • Ability to work with people from diverse backgrounds in a multi-cultural setting required. • Knowledge of eClinicalWorks EMR is preferred. • Able to work flexible hours including evenings and weekends. • Basic Knowledge and ability to use Microsoft Office, referral database At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position summary: Provides clinical behavioral health services to all age patients/families in Apicha Community Health Center. The scope of practice includes but is not limited to psychological assessments, diagnostic assessment, counseling, psychotherapy, brief treatment, behavior modification, crisis intervention and behavioral health consultation. The major duties of the position include, but are not limited to: Conduct psychosocial assessment, assign diagnosis according to DSM 5 and ICD 10, create treatment plan, and implement treatment plan with patients in Primary Care clinic. Facilitates related services for Apicha's patients as appropriate with respect to their confidentiality and privacy. Provides treatment services to a caseload assigned, the caseload number being based on the following factors: show rate, modalities provided (i.e. Individual therapy only, group and individual therapy) and maintaining weekly utilization/billing targets. Provides psychotherapy and psychoeducation to a variety of patients, utilizing individual, family and group models. Involves patients in their own treatment planning as well as their own education about their illness(es). Provides crisis intervention, which could include escorting patients to emergency room, assisting in the development of plan for patients at risk for suicide/homicide for patient who are in crisis. Collaborate with primary care providers and make referrals as required. Collaborate and participate in multidisciplinary team meetings/case conference to discuss cases. Complete charting in electronic medical record (EMR) and concurrent documentation as well as all required paperwork in a timely manner. Contribute to Quality Improvement and Quality Assurance activities. Participate in the development and review of Apicha's behavioral health policies and procedures. Practice within the scope of license, training and credentialing, and in accordance with current standards of care and quality criteria adopted by the Apicha and the NYSDOH. Produce required reports in a timely manner. Perform other duties as required or assigned. Qualifications: Must hold a valid New York State license to provide mental health services (LCSW, LMHC, LMFT) required. Advance degree in mental health counselling, social work or related field required. Experience working with target populations strongly preferred, including but not limited to Individuals with serious mental illness, developmental disabilities, serious substance use disorders (SUDs), individuals at high risk of or living with HIV/AIDS, chronic illness, Asians and Pacific Islanders, LGBTQ+, and immigrants. Strong organizational skills to manage patient assessments and treatment plans. Experience in maintaining accurate electronic medical records and documentation. Excellent written and verbal communication skills Ability to build rapport quickly Ability to communicate with compassion and empathy Detail oriented Ability to work effectively in both a collaborative as well as individual setting. Fluency in Spanish or one of Asian languages a plus. Ability to work with people from diverse backgrounds in multicultural setting Ability to work with Limited English Proficient populations and interpretation support. Familiarity with e Clinical Works (eCW) preferred. Proficiency in Microsoft Office; ability to enter data accurately. Ability to work flexible hours, including some evening(s) and weekend(s). At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We're looking for an organized professional full-time Medical Case Management Manager for our Manhattan location. The ideal candidate is someone who is able to interact with all levels of external and internal customers with a high level of professionalism. The major duties of the position include, but are not limited to: People Management: Provide day-to-day operation oversight of the medical case management staff. Provide clinical supervision to medical case management staff around casework including but not limited to assessment, care coordination, care planning, in-person visits, crisis intervention, and referral; to accomplish common goals of patient center medical home (PCMH) for optimal health outcome. Recruit and train the medical case management staff including supervision plan and performance review. Work closely with the Apicha clinical team to reach high quality medical outcome for patients. Work with the Assistant Director to execute/implement Apicha's clinic operating policies and activities as required. Direct Care: Ensure that issues/concerns encountered or raised at/by the patients are resolved; to ensure smooth operation of the medical case management, including troubleshoot any crisis with clients, grievance, complaint, etc. with patients and/or care team. Work with the Assistant Director to assign case coverage and/or provide coverage to the medical case management staff as needed. Project Management: Created and maintaining up to date clinical supervision logs. Monitor and ensure medical case management staff keep accurate patients related records on the services and activities such as assessment, care plans, patient's interactions in designate database and reporting structures. Monitor and ensure medical case management staff progress by tracking performance milestones, resolving problems as they arise, and coordinating status update meetings with appropriate staff. Monitor team's performance and ensure meeting the service goals and quota set by Apicha Department of Support Services. Ensure the medical case management staff follows Apicha CHC policy and procedure as required. Participates internal and external meetings as assigned. Quality Assurance and Quality Improvement: Perform quality assurance and quality improvement activities. Participate/collaborate with internal and external entities on quality improvement activities. Work as a part of Clinic multi-disciplinary team and Department of Support Services for continuous quality improvement (CQI) activities. Collaboration and Outreach: Facilitate on-going care team communication for betterment of patients. Respond to any inquiry from external entities such as Department of Health, AIDS Institute, MCO, or other service providers on non-contractual related inquiries. Provide information and facilitate referral to services available at the Agency, as needed. Collaborate with internal and external entities in fostering effective partnership Represent the agency at various venues to promote agency services. Qualifications: Advanced degree in related field (i.e. health, nursing, mental health, or public health) with 3 years of full-time experience in related field required. Bachelor in related field with 5 years of full-time experience in related field may be considered. Two (2) years of supervisory experience to paid staff preferred. Experience working with target populations strongly preferred: individuals with Serious Mental Illness, substance use disorders (SUDs), individuals with high risk of or living with HIV/AIDS, chronic hepatitis, and other individuals with social needs. UAS-NY certification required within 1 month of hire. Appreciation of and commitment to Apicha's mission and values. Excellent MS Office skills (Outlook, Word, Excel, PowerPoint). Ability to work effectively in both a collaborative as well as individual setting. Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and culturally competent in representing Apicha CHC. Excellent customer service skills to assist in resolving any issues. Strong verbal and written communication skills - for both internal and external communications Ability to work flexible hours including some evenings and weekends. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Title: Nurse Practitioner Reports to: Associate Director of Medicine FSLA Status: Exempt Position Summary: The Nurse Practitioner will provide comprehensive care to families as well as engage in health promotion activities. Job Duties and Responsibilities: • Provide comprehensive medical care to a panel of adult patients on a continuing basis including but not limited to Evaluation and management of acute and chronic medical conditions Initial assessment and management of mental health conditions e.g. depression and anxiety disorders Ordering and analyzing necessary diagnostic tests using high value care principles and EBM to inform clinical decision-making Prescribing appropriate treatment and/or medication in an evidence-based manner and within the scope of licensure Advising patients on treatment recommendations, lifestyle modifications, and age-appropriate preventive screenings Referring patients for consultant services when necessary • Engage in health promotion activities and recruitment efforts for the site • Maintain accurate and detailed medical records about each patient, including observations during examinations • Complete EMR documentation, billing, and patient-related paperwork in a timely manner • Comfort working with diverse populations including recent immigrants to the United States • Participate in night and weekend call shared among clinicians • Collaborate with multidisciplinary team • Attend and participate in clinic, provider, and all staff meetings • Participate in pre-visit planning activities with the other members of the care team • Participate in center wide and clinic-specific quality improvement projects and peer review • Participate in appropriate certification/maintenance of certification and continuing education activities • Maintain updated license and DEA • Work continually to assure deliverance of quality clinical care in a safe, efficient, competent, and effective manner • Comply with all laws applicable to the practice of your specialty including HIPAA and mandated reporting • Perform other duties as required or assigned Qualifications: • Master's Degree, specifically MSN (Master of Science in Nursing), Doctoral Degree, specifically DNP (Doctor of Nursing Practice) or equivalent • Successful completion of an accredited nurse practitioner program • Certification as a Family Nurse Practitioner or Adult Nurse Practitioner • Current and valid NYS license • Current DEA certificate • Updated BLS and infection control certificate • Excellent bedside manner • Proficiency in Spanish or an Asian language is preferred • AAHIVM certification and/or LGBT health certification is a plus At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We are seeking a highly motivated and experienced PrEP and PEP Program Manager for our Manhattan location. The successful candidate will provide day-to-day management of the PrEP and PEP Navigation program/ services and ensure that issues/concerns encountered or raised at/by the patients are resolved; to ensure smooth operation of the program, including troubleshoot any crisis with patients and/or care team. Monitor PrEP and PEP Navigation program progress by tracking performance milestones, resolving problems as they arise, and coordinating status update meetings with appropriate staff. Perform quality assurance and quality improvement activities. Collaborate with internal and external entities in fostering effective partnership. The PrEP and PEP Program Manager is a supervisory role and ensuring appropriate staff training, work directly with the clinic, ensure oversight of AIRS documentation. The major duties of the position include, but are not limited to: People management: Provide day-to-day management of the PrEP and PEP Navigation program. Work with the Assistant Director to develop and implement the PrEP and PEP operating policies and activities as required. Assist the Assistant Director by monitoring program deliverable. Recruit and train the program staff including supervision and performance review. Responsible for ensuring the program operates within services quota established; adapt strategies in changing environment to meet target goal. Direct Care: Ensure that issues/concerns encountered or raised at/by the patients are resolved; to ensure smooth operation of the program, including troubleshoot any crisis with patients and/or care team. Assign case coverage and/or provide coverage to the program staff as needed. Project management: Monitor and ensure staff maintain accurate patients and program related records on the services and activities such as enrollment, care plans, patient's interactions in funder assigned and agency required designated database to meet reporting and documentation requirements. Collects, prepares, and reports of services and activities completed in a timely manner to internal and external entities, as required. Monitor PrEP and PEP Navigation program progress by tracking performance milestones, resolving problems as they arise, and coordinating status update meetings with appropriate staff. Monitor team's performance and ensure meeting the service goals and quota set by Apicha Department of Support Services Ensure the program staff follows Apicha CHC policy and procedure as required Work with the staff to ensure the program patients meets the program requirements Participates internal and external meetings as assigned. Quality Assurance & Quality Improvement: Perform quality assurance and quality improvement activities Participate/collaborate with internal and external entities on quality improvement activities. Collaboration & Outreach: Respond to any inquiry from external entities such as Department of Health, AIDS Institute, MCO, or other service providers on inquiries related to services. Provide information and facilitate referral to services available at the Agency. Collaborate with internal and external entities in fostering effective partnership. Represent the agency at various venues to promote agency services. Qualifications: Advanced degree in related field (i.e. health, mental health, business administration, public health, or public administration) with 3 years of full-time experience required in social service field including managing complex, multi-faceted project management and training teams in fast-paced environments while consistently hitting or exceeding deadlines. BS in related field with 5 years of equivalent experience may be considered. Two (2) years of experience in hiring, managing paid staff, and developing high performance cross-functional team preferred. Experience working with target populations strongly preferred. The target populations: including but not limited to: individuals with Serious Mental Illness, serious substance use disorders (SUDs), Individuals with high risk of HIV/AIDS, chronic hepatitis, and other individuals with social needs. Strong organizational skills, ownership mentality, and the ability to know when to solve for accuracy versus precision strongly preferred; a passion for creating both zero-to-one and on-to-one hundred processes with high fidelity; a demonstrated track record of solving the next biggest problem. Appreciation of and commitment to Apicha's mission and values. Excellent MS Office skills (Outlook, Word, Excel, PowerPoint). Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and culturally competent in representing Apicha CHC. Excellent customer service skills to assist in resolving patients and/or providers complaints. Strong verbal and written communication skills - for both internal and external communications. A desire and track record of doing all of the above in various environment - ownership, accountability, and humility. Ability to work effectively in both a collaborative as well as individual setting. Ability to work flexible hours including some evenings and weekends At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are currently seeking a PrEP Navigator to work at our 400 Broadway location. Position Summary: The PrEP Navigator is responsible for recruiting people who are HIV positive or at high risk for HIV infection. This individual must provide navigation to patients on PEP and PrEP to engage and retain in care. The PrEP Navigator will conduct outreach at high risk venues where POC and MSM convene throughout New York City. The major duties of the position include, but are not limited to: Client Services - Provide direct services to person who are high risk for HIV infection under supervision of PrEP Coordinator. Conduct outreach and recruitment activities to the target populations including HIV testing events and other health fair. Collaboration and Services - Collaborates with the clinical team to coordinate care and services for the program's clients. Work collaboratively with agency staff from various departments. Administrative - Maintain accurate records on the services and activities such as attendance, registration, client's interactions and other required documentation according to the protocols and standards of APICHA's Support Services Department in designate database and reporting structures. Collects, prepares, and reports of services and activities completed in a timely manner. Participates internal and external meetings as assigned and appropriate. Other activities as assigned. Qualifications: High school diploma/GED with 1 year of working experience in a related field required. May consider: some college education with 1 year of working experience. Strong socio-cultural identification with the target population or experience in working with target population strongly preferred. Fluency in Spanish or one of Asian languages preferred. Appreciation of and commitment to Apicha's mission and values. Excellent MS Office skills (Outlook, Word, Excel, PowerPoint). Ability to work effectively in both a collaborative as well as individual setting. They must be able to complete the Chief Medical Officer's training/certification to conduct rapid HIV antibody and antigen testing with 60 days of hire. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Title: Psychiatrist (Full Time or Part Time) Reports to: Director of Medicine Position Summary: The Psychiatrist will address the behavioral health needs of patients and clients by conducting psychiatric evaluations, prescribing and managing psychotropic medications. The primary function of the Psychiatrist is to diagnose, prescribe medication, monitor medication side effects and participate in the treatment process. The Psychiatrist will provide services within the scope of the practitioner's license, certification and professional standards. Duties and Responsibilities: Determine clients' diagnosis and psychiatric needs, prescribe the medication to be utilized during the course of treatment, including Medication-Assisted Treatment (MAT) and substance use treatment, monitor treatment course and provide education. Conduct psychiatric evaluations, psychiatric updates, health monitoring, and crisis intervention as needed and required by regulations. Prescribe, recommend, or discontinue drugs and treatments to treat mental, emotional, or behavioral disorders. Work collaboratively with care teams, functioning as a vital part of an interdisciplinary team environment. Participate in case conferences and multidisciplinary conferences to address the complex medical and psychosocial needs of clients. Participate in efforts to support Apicha's primary care and Behavioral health integration efforts Ensure appropriate transitions of care with external Article 31 providers, hospitals, etc. Write reports and documentation as required. Keep abreast of current developments in patient care management, health care legislation, and community resources. Maintain professional relations with all clinic staff and clients. Participate regularly in staff development activities, including regular behavioral health, provider and multidisciplinary meetings. Perform other related duties as assigned. Qualifications: Must be a graduate of a four (4) year recognized medical school; must have completed residency in appropriate field. Must possess a current NYS physician license and be a Board eligible/certified in field of specialty. BLS-certified. DEA license. MAT Certified preferred. Excellent Oral and written communication skills. Possess the skills to appropriately assess/de-escalate/intervene in crisis. Excellent interpersonal and teamwork skills. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: Works as part of the Care Team; Responsible to ensure highest quality of patient care. Provides support to the Nursing staff and Medical Providers in addressing the health care needs of our patients. The major duties of the position include, but are not limited to: Direct Patient Care • Greets patients and brings them to the exam rooms and preps them for the medical provider • Assists in the clinical care of patients including o Doing biopsies, paps, HRA o Phlebotomy, collection and processing of laboratory specimens o Vital sign collection, EKGs, Peak flow o Point of care testing: urine dipstick, fingerstick glucose, Rapid HIV Collaboration • Gathers medical information and reports to provider • Interfaces with laboratories when necessary for patient care • Ensures that lab results are available at the time of the visit • Consults with medical providers at the beginning of each session/and or at a daily meeting to ensure optimum patient flow • Informs providers when there are medication renewals; executes provider's orders; Makes referrals for patients • Participates in interdisciplinary meetings to help determine policies affecting clinical care • Assists practitioners in the monitoring and maintaining of standards of care • Performs routine clinical administrative operations including follow-up on abnormal labs, referrals, calling patients, mailing letters, and faxing QI/QA • Participates in Quality Improvement activities • Maintains clinical competence through participation in appropriate learning experiences Compliance • Compliance with Infection Control policies and procedures • Facilitates related services for health center patients as appropriate with respect to their confidentiality and privacy Maintenance of Clinic Equipment and Supplies • Operates and maintains autoclave • Monitors the expiration of medical and laboratory supplies • Monitors the temperature of vaccine and specimen refrigerators and freezers and takes appropriate actions during abnormal occurrences- e.g. abnormal temperature or electrical failure. Maintains temperature logs. • Stocks examination rooms with supplies on a daily basis as needed Qualifications • High School diploma or GED required • Completion of accredited Medical Assistant Program, Associate's degree preferred. • One (1) year full time Medical Assistant work experience preferred • Possession of a current basic cardiopulmonary resuscitation (BLS CPR) certificate. • Ability to work both independently and in a team. • Experience working with people living with HIV/AIDS preferred. • Ability to speak Spanish or one of the Asian language is strongly preferred. • Ability to work with people from diverse backgrounds in a multi-cultural setting required. • Knowledge of eClinicalWorks EMR is preferred. • Able to work flexible hours including evenings and weekends. • Basic Knowledge and ability to use Microsoft Office, referral database At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position summary: Provides clinical behavioral health services to all age patients/families in Apicha Community Health Center. The scope of practice includes but is not limited to psychological assessments, diagnostic assessment, counseling, psychotherapy, brief treatment, behavior modification, crisis intervention and behavioral health consultation. The major duties of the position include, but are not limited to: Conduct psychosocial assessment, assign diagnosis according to DSM 5 and ICD 10, create treatment plan, and implement treatment plan with patients in Primary Care clinic. Facilitates related services for Apicha's patients as appropriate with respect to their confidentiality and privacy. Provides treatment services to a caseload assigned, the caseload number being based on the following factors: show rate, modalities provided (i.e. Individual therapy only, group and individual therapy) and maintaining weekly utilization/billing targets. Provides psychotherapy and psychoeducation to a variety of patients, utilizing individual, family and group models. Involves patients in their own treatment planning as well as their own education about their illness(es). Provides crisis intervention, which could include escorting patients to emergency room, assisting in the development of plan for patients at risk for suicide/homicide for patient who are in crisis. Collaborate with primary care providers and make referrals as required. Collaborate and participate in multidisciplinary team meetings/case conference to discuss cases. Complete charting in electronic medical record (EMR) and concurrent documentation as well as all required paperwork in a timely manner. Contribute to Quality Improvement and Quality Assurance activities. Participate in the development and review of Apicha's behavioral health policies and procedures. Practice within the scope of license, training and credentialing, and in accordance with current standards of care and quality criteria adopted by the Apicha and the NYSDOH. Produce required reports in a timely manner. Perform other duties as required or assigned. Qualifications: Must hold a valid New York State license to provide mental health services (LCSW, LMHC, LMFT) required. Advance degree in mental health counselling, social work or related field required. Experience working with target populations strongly preferred, including but not limited to Individuals with serious mental illness, developmental disabilities, serious substance use disorders (SUDs), individuals at high risk of or living with HIV/AIDS, chronic illness, Asians and Pacific Islanders, LGBTQ+, and immigrants. Strong organizational skills to manage patient assessments and treatment plans. Experience in maintaining accurate electronic medical records and documentation. Excellent written and verbal communication skills Ability to build rapport quickly Ability to communicate with compassion and empathy Detail oriented Ability to work effectively in both a collaborative as well as individual setting. Fluency in Spanish or one of Asian languages a plus. Ability to work with people from diverse backgrounds in multicultural setting Ability to work with Limited English Proficient populations and interpretation support. Familiarity with e Clinical Works (eCW) preferred. Proficiency in Microsoft Office; ability to enter data accurately. Ability to work flexible hours, including some evening(s) and weekend(s). At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Manager of Marketing and Communications Reports to: Senior Director of External Affairs FLSA Status: Exempt The Manager of Marketing and Communications (MMC) develops, implements, and evaluates strategies to promote the mission, programs, and services of Apicha CHC. This position devises and manages all of Apicha's marketing initiatives, including via media and press outlets and social media channels, and designs print and digital materials, assists in media outreach, and ensures brand consistency across all platforms. The role combines strategic decision-making and planning with hands-on content creation, emphasizing community engagement, health promotion messaging and patient acquisition. The major duties of the position include, but are not limited to: Marketing and Communications Department and Strategy Manage Apicha's Marketing and Communication Department and make decisions on allocating resources of and expenditures by the Department. Entails regular access to highly sensitive and confidential financial information Responsible for the development of communication strategies for both internal and external communications Determine, develop and execute an annual marketing plan aligned with organizational goals. Promote awareness of services, events, and initiatives to patients, partners, funders, and the community. Ensure all communications reflect the organization's mission and vision and are aligned with Apicha's strategic goals. Manage and maintain up-to-date communications lists Create and disseminate internal and external communications Steward and monitor the Apicha CHC brand and brand identity to ensure consistency is maintained both internally and externally Social Media & Digital Engagement Manage and grow the health center's presence across social media platforms Create and schedule engaging, health center appropriate content, including graphics, videos, and stories. Monitor engagement metrics and adjust strategies for optimal reach and impact. Respond to comments and messages in alignment with HIPAA and organizational policies. Design & Content Creation Decide upon and design flyers, brochures, banners, digital ads, and other marketing collateral using platforms such as Canva, Adobe Creative Suite, or equivalent. Maintain and update the health center's website with timely and relevant content. Capture and edit photos and videos for campaigns, events, and storytelling initiatives. Media & Public Relations Manage Apicha's public relations and devise public relations strategies and initiatives Draft press releases, media advisories, and op-eds to promote programs and events. Coordinate media coverage and serve as point of contact for journalists. Maintain relationships with community partners, local influencers, and other stakeholders. Event Promotion & Support Plan and execute promotional strategies for health fairs, outreach events, and community programs. Support fundraising and donor engagement campaigns through targeted communications. Brand & Compliance Ensure consistent use of the health center's logo, colors, and messaging in all materials. Adhere to HIPAA regulations, patient confidentiality guidelines, and federal requirements for FQHCs. Analysis, Reporting and Administration Monitor, measure, and report the progress of various communications initiatives Monitor and report patient online feedback Routinely track progress of marketing and communication efforts and develop reports as required for grant reporting Database and email list management Assess highly sensitive and confidential financial information in deciding upon Apicha's Marketing and Communications strategies and plans Qualifications: Bachelor's degree in communications, marketing, public relations or related field required Minimum 3 years of experience in marketing and communications, preferably in healthcare, nonprofit, or public health setting. Experience in determining and managing marketing initiatives, social media platforms and creating multimedia content. Skills & Competencies Proficiency in Canva and/or Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro). Strong writing, editing, and storytelling skills for diverse audiences. Knowledge of social media analytics and SEO best practices. Understanding of databases, list segmentation, coding and tracking Ability to manage multiple projects with deadlines in a fast-paced environment. Bilingual or multilingual skills are preferred. Working Conditions Standard office hours with occasional evenings and weekends for events. Must be able to lift up to 25 lbs. for event materials and displays. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Title: Nurse Practitioner Reports to: Associate Director of Medicine FSLA Status: Exempt Position Summary: The Nurse Practitioner will provide comprehensive care to families as well as engage in health promotion activities. Job Duties and Responsibilities: • Provide comprehensive medical care to a panel of adult patients on a continuing basis including but not limited to Evaluation and management of acute and chronic medical conditions Initial assessment and management of mental health conditions e.g. depression and anxiety disorders Ordering and analyzing necessary diagnostic tests using high value care principles and EBM to inform clinical decision-making Prescribing appropriate treatment and/or medication in an evidence-based manner and within the scope of licensure Advising patients on treatment recommendations, lifestyle modifications, and age-appropriate preventive screenings Referring patients for consultant services when necessary • Engage in health promotion activities and recruitment efforts for the site • Maintain accurate and detailed medical records about each patient, including observations during examinations • Complete EMR documentation, billing, and patient-related paperwork in a timely manner • Comfort working with diverse populations including recent immigrants to the United States • Participate in night and weekend call shared among clinicians • Collaborate with multidisciplinary team • Attend and participate in clinic, provider, and all staff meetings • Participate in pre-visit planning activities with the other members of the care team • Participate in center wide and clinic-specific quality improvement projects and peer review • Participate in appropriate certification/maintenance of certification and continuing education activities • Maintain updated license and DEA • Work continually to assure deliverance of quality clinical care in a safe, efficient, competent, and effective manner • Comply with all laws applicable to the practice of your specialty including HIPAA and mandated reporting • Perform other duties as required or assigned Qualifications: • Master's Degree, specifically MSN (Master of Science in Nursing), Doctoral Degree, specifically DNP (Doctor of Nursing Practice) or equivalent • Successful completion of an accredited nurse practitioner program • Certification as a Family Nurse Practitioner or Adult Nurse Practitioner • Current and valid NYS license • Current DEA certificate • Updated BLS and infection control certificate • Excellent bedside manner • Proficiency in Spanish or an Asian language is preferred • AAHIVM certification and/or LGBT health certification is a plus At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We're looking for an organized professional full-time Medical Case Management Manager for our Manhattan location. The ideal candidate is someone who is able to interact with all levels of external and internal customers with a high level of professionalism. The major duties of the position include, but are not limited to: People Management: * Provide day-to-day operation oversight of the medical case management staff. * Provide clinical supervision to medical case management staff around casework including but not limited to assessment, care coordination, care planning, in-person visits, crisis intervention, and referral; to accomplish common goals of patient center medical home (PCMH) for optimal health outcome. * Recruit and train the medical case management staff including supervision plan and performance review. * Work closely with the Apicha clinical team to reach high quality medical outcome for patients. * Work with the Assistant Director to execute/implement Apicha's clinic operating policies and activities as required. Direct Care: * Ensure that issues/concerns encountered or raised at/by the patients are resolved; to ensure smooth operation of the medical case management, including troubleshoot any crisis with clients, grievance, complaint, etc. with patients and/or care team. * Work with the Assistant Director to assign case coverage and/or provide coverage to the medical case management staff as needed. Project Management: * Created and maintaining up to date clinical supervision logs. * Monitor and ensure medical case management staff keep accurate patients related records on the services and activities such as assessment, care plans, patient's interactions in designate database and reporting structures. * Monitor and ensure medical case management staff progress by tracking performance milestones, resolving problems as they arise, and coordinating status update meetings with appropriate staff. * Monitor team's performance and ensure meeting the service goals and quota set by Apicha Department of Support Services. * Ensure the medical case management staff follows Apicha CHC policy and procedure as required. * Participates internal and external meetings as assigned. Quality Assurance and Quality Improvement: * Perform quality assurance and quality improvement activities. * Participate/collaborate with internal and external entities on quality improvement activities. * Work as a part of Clinic multi-disciplinary team and Department of Support Services for continuous quality improvement (CQI) activities. Collaboration and Outreach: * Facilitate on-going care team communication for betterment of patients. * Respond to any inquiry from external entities such as Department of Health, AIDS Institute, MCO, or other service providers on non-contractual related inquiries. * Provide information and facilitate referral to services available at the Agency, as needed. * Collaborate with internal and external entities in fostering effective partnership * Represent the agency at various venues to promote agency services. Qualifications: * Advanced degree in related field (i.e. health, nursing, mental health, or public health) with 3 years of full-time experience in related field required. Bachelor in related field with 5 years of full-time experience in related field may be considered. * Two (2) years of supervisory experience to paid staff preferred. * Experience working with target populations strongly preferred: individuals with Serious Mental Illness, substance use disorders (SUDs), individuals with high risk of or living with HIV/AIDS, chronic hepatitis, and other individuals with social needs. * UAS-NY certification required within 1 month of hire. * Appreciation of and commitment to Apicha's mission and values. * Excellent MS Office skills (Outlook, Word, Excel, PowerPoint). * Ability to work effectively in both a collaborative as well as individual setting. * Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and culturally competent in representing Apicha CHC. * Excellent customer service skills to assist in resolving any issues. * Strong verbal and written communication skills - for both internal and external communications * Ability to work flexible hours including some evenings and weekends. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We are seeking a highly motivated and experienced PrEP and PEP Program Manager for our Manhattan location. The successful candidate will provide day-to-day management of the PrEP and PEP Navigation program/ services and ensure that issues/concerns encountered or raised at/by the patients are resolved; to ensure smooth operation of the program, including troubleshoot any crisis with patients and/or care team. Monitor PrEP and PEP Navigation program progress by tracking performance milestones, resolving problems as they arise, and coordinating status update meetings with appropriate staff. Perform quality assurance and quality improvement activities. Collaborate with internal and external entities in fostering effective partnership. The PrEP and PEP Program Manager is a supervisory role and ensuring appropriate staff training, work directly with the clinic, ensure oversight of AIRS documentation. The major duties of the position include, but are not limited to: People management: Provide day-to-day management of the PrEP and PEP Navigation program. Work with the Assistant Director to develop and implement the PrEP and PEP operating policies and activities as required. Assist the Assistant Director by monitoring program deliverable. Recruit and train the program staff including supervision and performance review. Responsible for ensuring the program operates within services quota established; adapt strategies in changing environment to meet target goal. Direct Care: Ensure that issues/concerns encountered or raised at/by the patients are resolved; to ensure smooth operation of the program, including troubleshoot any crisis with patients and/or care team. Assign case coverage and/or provide coverage to the program staff as needed. Project management: Monitor and ensure staff maintain accurate patients and program related records on the services and activities such as enrollment, care plans, patient's interactions in funder assigned and agency required designated database to meet reporting and documentation requirements. Collects, prepares, and reports of services and activities completed in a timely manner to internal and external entities, as required. Monitor PrEP and PEP Navigation program progress by tracking performance milestones, resolving problems as they arise, and coordinating status update meetings with appropriate staff. Monitor team's performance and ensure meeting the service goals and quota set by Apicha Department of Support Services Ensure the program staff follows Apicha CHC policy and procedure as required Work with the staff to ensure the program patients meets the program requirements Participates internal and external meetings as assigned. Quality Assurance & Quality Improvement: Perform quality assurance and quality improvement activities Participate/collaborate with internal and external entities on quality improvement activities. Collaboration & Outreach: Respond to any inquiry from external entities such as Department of Health, AIDS Institute, MCO, or other service providers on inquiries related to services. Provide information and facilitate referral to services available at the Agency. Collaborate with internal and external entities in fostering effective partnership. Represent the agency at various venues to promote agency services. Qualifications: Advanced degree in related field (i.e. health, mental health, business administration, public health, or public administration) with 3 years of full-time experience required in social service field including managing complex, multi-faceted project management and training teams in fast-paced environments while consistently hitting or exceeding deadlines. BS in related field with 5 years of equivalent experience may be considered. Two (2) years of experience in hiring, managing paid staff, and developing high performance cross-functional team preferred. Experience working with target populations strongly preferred. The target populations: including but not limited to: individuals with Serious Mental Illness, serious substance use disorders (SUDs), Individuals with high risk of HIV/AIDS, chronic hepatitis, and other individuals with social needs. Strong organizational skills, ownership mentality, and the ability to know when to solve for accuracy versus precision strongly preferred; a passion for creating both zero-to-one and on-to-one hundred processes with high fidelity; a demonstrated track record of solving the next biggest problem. Appreciation of and commitment to Apicha's mission and values. Excellent MS Office skills (Outlook, Word, Excel, PowerPoint). Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and culturally competent in representing Apicha CHC. Excellent customer service skills to assist in resolving patients and/or providers complaints. Strong verbal and written communication skills - for both internal and external communications. A desire and track record of doing all of the above in various environment - ownership, accountability, and humility. Ability to work effectively in both a collaborative as well as individual setting. Ability to work flexible hours including some evenings and weekends At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are currently seeking a EMP Navigator to work at our 400 Broadway location. Position Summary: The Enroll Manhattan Project Associate Navigators will be responsible for outreach, education and coverage enrollment for individuals and small businesses into the New York Health Benefit Exchange (NYHBE) and the Small Business Health Options Program (SHOP) Exchange. Collaboration Identify and establish collaboration with organizations and community sites for client recruitment and referral. Represent APICHA to articulate mission and services provided. Direct Service Provide in person health insurance enrollment services to individuals and small businesses in Lower East Side, Chinatown, Chelsea, and Clinton / Hell's Kitchen. Provide enrollment assistance to individuals and small businesses with the renewal of health plans. Remind potential participants of appointments through reminder postcards and calls, and track these reminder postcards and calls. Education Meet with and educate individuals and small businesses about the NYHBE and the types of health insurance programs offered through the NYHBE. Provide education on, and facilitate enrollment into, Qualified Health Plans (QHPs), supplementary plans available through the Exchange (if offered) and/or into Insurance Affordability Programs (IAPs). Assist potential enrollees with grievances, complaints or questions regarding their health coverage or a determination related to their coverage. Inform enrollees of their rights to appeal decisions on their eligibility and enrollment into insurance. Compliance Provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for the populations being served under the Exchange, including individuals with limited English proficiency. Meet requirements set by funding sources and by the agency, including timely submission of project reports and all required data entry. Qualifications: High school diploma/GED with 2 years of working experience required. Some college education with 1 year of working experience preferred; Strong socio-cultural identification with the target population or experience in working with target population required; Excellent written and verbal communication skills in English required; Independent and good team player; Good attention to detail; Fluency in one or more A&PI languages or Spanish preferred; Ability to work well with diverse population; Ability to handle multiple tasks and stressful environment; Ability to work well within the organizational structure; Ability to work flexible hours including some evenings and weekends; Ability to use common office software. (Word, Excel, Power Point). At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistance Program just to name a few.

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We're looking for an organized professional full-time Medical Case Management Manager for our Manhattan location. The ideal candidate is someone who is able to interact with all levels of external and internal customers with a high level of professionalism. The major duties of the position include, but are not limited to: People Management: Provide day-to-day operation oversight of the medical case management staff. Provide clinical supervision to medical case management staff around casework including but not limited to assessment, care coordination, care planning, in-person visits, crisis intervention, and referral; to accomplish common goals of patient center medical home (PCMH) for optimal health outcome. Recruit and train the medical case management staff including supervision plan and performance review. Work closely with the Apicha clinical team to reach high quality medical outcome for patients. Work with the Assistant Director to execute/implement Apicha's clinic operating policies and activities as required. Direct Care: Ensure that issues/concerns encountered or raised at/by the patients are resolved; to ensure smooth operation of the medical case management, including troubleshoot any crisis with clients, grievance, complaint, etc. with patients and/or care team. Work with the Assistant Director to assign case coverage and/or provide coverage to the medical case management staff as needed. Project Management: Created and maintaining up to date clinical supervision logs. Monitor and ensure medical case management staff keep accurate patients related records on the services and activities such as assessment, care plans, patient's interactions in designate database and reporting structures. Monitor and ensure medical case management staff progress by tracking performance milestones, resolving problems as they arise, and coordinating status update meetings with appropriate staff. Monitor team's performance and ensure meeting the service goals and quota set by Apicha Department of Support Services. Ensure the medical case management staff follows Apicha CHC policy and procedure as required. Participates internal and external meetings as assigned. Quality Assurance and Quality Improvement: Perform quality assurance and quality improvement activities. Participate/collaborate with internal and external entities on quality improvement activities. Work as a part of Clinic multi-disciplinary team and Department of Support Services for continuous quality improvement (CQI) activities. Collaboration and Outreach: Facilitate on-going care team communication for betterment of patients. Respond to any inquiry from external entities such as Department of Health, AIDS Institute, MCO, or other service providers on non-contractual related inquiries. Provide information and facilitate referral to services available at the Agency, as needed. Collaborate with internal and external entities in fostering effective partnership Represent the agency at various venues to promote agency services. Qualifications: Advanced degree in related field (i.e. health, nursing, mental health, or public health) with 3 years of full-time experience in related field required. Bachelor in related field with 5 years of full-time experience in related field may be considered. Two (2) years of supervisory experience to paid staff preferred. Experience working with target populations strongly preferred: individuals with Serious Mental Illness, substance use disorders (SUDs), individuals with high risk of or living with HIV/AIDS, chronic hepatitis, and other individuals with social needs. UAS-NY certification required within 1 month of hire. Appreciation of and commitment to Apicha's mission and values. Excellent MS Office skills (Outlook, Word, Excel, PowerPoint). Ability to work effectively in both a collaborative as well as individual setting. Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and culturally competent in representing Apicha CHC. Excellent customer service skills to assist in resolving any issues. Strong verbal and written communication skills - for both internal and external communications Ability to work flexible hours including some evenings and weekends. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.